The receptionists were very helpful despite the language barrier. The facilities were clean, and comfortable. I was well rested and ready for my connecting flight. The airport shuttle bus made it very easy to travel from T3 to T1 where the hotel is located.

I arrived in HND T3 in the evening. I didn't know restaurants were closed in T1. Had I known that, I would've stayed in T3 for dinner, then head to T1 for my night stay at First Cabin. Thankfully, they had vending machines with cup noodles and snacks, so I did not starve. I was not familiar with Japanese bathroom etiquette, instructions/translations were not very clear: Wear the provided slippers. Make sure to take them off when entering the bath area. When entering the toilet room, take off provided slippers and switch to available bathroom slippers.) Most signs and instructions were in Japanese with minimal English translations. That being said, I was still able to figure out how to conduct myself within the women's quarters.

This place was very conveniently located. I was traveling with my 70 year old mother, my 18 year old son, 21 year old daughter, my husband and myself. We had to overnight in Tokyo before flying back to the States, this place was just what we needed. After a long family trip, we all enjoyed our our capsules. The hotel provided everything we needed, including pajamas and toothbrushes. There’s a vending machine with snacks, ice cream, coffee, and white wine. The bathroom is large and includes a private seeming toilet room, a makeup/sink room, a shower room, and a hot bath room.

Even though I slept pretty well, the beds are very hard. I like a hard bed, but the springs that seem to poke out are uncomfortable.

Convenient stay in Haneda! Staff were kind and helpful. Good selection of toiletries available and it was easy to make the room dark/quiet. Although there was very little space around the bed there were hangers available for my jacket and some table space for my phone/hand luggage.

Bed was a little hard, and the shower didn't have any private space connecting to it to change (I had to bring my towel into the shower and hope it stayed dry). I also noted via Booking that I was arriving at 1am but it wasn't made clear to me how I'd be able to arrive (as T1 closes at midnight, I didn't know this when I booked) - I had to search for this information on their website separately.

location was great as we were leaving Japan the very next day and that is why we chose to stay at First Cabin.

The airport was closed when we arrived around 11p, and we had to get a police officer to let us in so we could check into the hotel. First Cabin should provide instructions of which entrance to come to and how to get to the hotel if coming after airport hours The mattress was extremely hard, after a long trip it felt like I was sleeping on the floor.

Just what I needed after a late arrival into the airport. The facilities where great, room was comfy, I paid a little extra for 1st class cabin which I reccomend because then you can store your luggage with you, and actually stand up other then on a bed. The bathroom facilities were great they provided hair dryer, straightener and even a curler??. A lounge/communal area where you can buy some noodles for dinner, and coffee in the morning.

The vending machine with water in wasn’t working when I was there, so either make sure you have water with you or you can go just outside into the terminal and get it there. Wish checkout wasn’t at 10am, but you can pay a little extra per hour if needed which worked out okay.

Great hotel in the airport if you need to stay the night.. quiet and calm. Just what you need before or after a long flight.

The location being inside of the airport makes it very convenient. The public bath was quite relaxing, and the lounge is a great place to do some work or read. The bed was comfortable and well-cleaned.

It's far pricier than it has any right to be for being a capsule hotel, though that is probably because of the location. Because it's not a private room, there's no sound insulation between rooms so you can hear people coming and going. Also, the shower/bath area gets quite crowded in the morning.

First Cabin was very easy to find -- large signs in the airport corridor. The staff were friendly and extremely helpful. The washrooms and sleeping area were very clean and attractive. The lobby/lounge area had Wi-Fi, several vending machines with snacks and drinks, and both couches and tables and chairs. The front desk offered toothbrush kits and washcloths in addition to the towels that were on the bed. NOTE: You cannot secure your luggage if you need to leave the area. Since I was there for two nights, I left my big stuff in a baggage storage facility in another terminal of this airport and took the free bus to get to First Cabin.

The sleeping cubicles cannot be made completely dark; I wish I had brought a sleep mask or that they had offered one along with the toothbrush. Check-in was after 7 pm, but I arrived at noon. It would have been nice to check in earlier.

Clean, convenient, quiet. Easy to locate in Haneda airport, right in the middle between the two domestic arrival areas. I stayed in the First Class cabin with was really nice with the extra space to put my small suitcase. As expected in a Japanese capsule hotel, plenty of amenities provided including slippers, sleepwear, hangers, toothbrush hairbrush etc. Bathrooms had hair dryers, curling irons, face and hand wash, soaps, etc. Spa area was nice if you like japanese traditional style bathing. Lounge area was great with vending machines with food and drinks, which was a great help since I arrived late without dinner and all the convenience stores in the airport were closed.

It was a capsule hotel but you were not stacked on top of each other like many capsule hotels advertise. You have your own little bungalow space with a lock box inside the room. I also liked that the bathrooms had all the amenities available, including hair dryers, q-tips, and mini care kits.

One main issue we had was navigating to the terminal. As international travelers, we wanted to stay here for convenience and experience the capsule hotel. But because we arrived after the Terminals closed, the bus was an obstacle, as it didn't come as frequently and bothered us about the Terminals being closed. I didn't like that you can't lock the shutter to your room. You just have to trust that other foreigners won't throw open your door by accident, or anyone malicious might come try and steal your stuff when you're away. Needs more private showers. I liked that they had them available, but I was afraid in the morning, the bathrooms might be busy, so I woke up extra early to shower in the private stall.