The location is amazing, it is close to Akiba station and close to Ueno station with connections to the subway systems in Tokyo. Great if you coming via Narita by the Keisei Skyliner. It was raining the first morning and the wonderful staff gave me an umbrella. もう一度ありがとうございました。 It is extremely quiet and comfy to sleep. Amenities are all there and plentiful, the onsen is a huge bonus after a long day of travels. The vending machine that serves drinks has a sport nutrition drink called DAKARA, which will save you on hot sunny days. Kinda wish I had booked it for Kyoto as well.

There is only one elevator for 10 floors, and that is the only reason why I'm deducting the one point. It's painful to sit there watching the elevator stop on every floor or every other floor and you only need to go to the floor above. Stairs would be nice. One more thing, everyone gets a locker of the same size stacked side by side, but the premium plan has a single locker and a blank part of a wall right next to the locker which is going unused, please consider expanding the lockers for the premium plans to fit the available area. It would be a cheap upgrade for the hotel, a huge bonus for premium customers, make more room for their personal belongings AND it would shorten the amount of trips to the oversized baggage area on the first floor. Please consider this option.

1) The location - It's just a few minutes walk from the akibahara JR station and it's right next to Sukiya. The sign is big enough to be spot easily 2) The price 3) the bath room - there's a artificial onsen thing, kinda small could only fit three to four people but it's nice after a tiring day. The kelp tea outside the bath is very nice too 4) the staffs are friendly even they can barely speak English

- For girls the bath and lounge is on the 10th floor while you stay on different floors and there's only one lift it takes some time to wait. - The lockers are not big enough so you have to keep on the reception floor and the locker room kinda small so it's inconvenient if you always have to access your luggage - it's capsule so of course when you get to your capsule you can only sleep, you can sit but kneeling/stand up. Also there's only one usb port and the Japanese socket

The staffs were super helpful and amazing. They can explain in English and of course in Japanese too. The washing machine was great. The onsen is great too

The fact that there is no private washroom. The onsen is great and all but some still prefer a private washroom. Many girls avoided going to the onsen when there was another girl there. It also tiring to go to another floor in the middle of the night just to get to the bathroom.

Excellent staff, willing to help in any way they can. All the areas of the hotel are very clean, and they have a lot of items for free, like toothbrushes, combs and even earphones. The lounge area is extremely comfortable, with free drinks, several magazines and a surplus of power outlets.

Considering it is a capsule hotel, the beds can sometimes be stiff, and if you are planning on staying more than a week, it can start becoming unpleasant. Regarding privacy, it can be unsettling having a communal bath, and you will have several neighbors who can snore. Even with all these issues, none of those are the hotel's fault.

There were major disruptions on the Shinkansen, so I had to stay an extra night in Tokyo. Decided to try a capsule hotel. I don't regret it. Good location in Akihabara, really clean and fresh facilities, and nice staff. 24h reception. The bottom floor had a lounge with free drinks, showers and bath. The capsule itself was very cosy, and I slept great. I felt all the guests really respected the quiet time and no one was disturbing the peace. I only stayed for one night, but I really recommend this for a short-term stay (maybe long-term as well?)

Not much to complain about. I felt it had everything I needed for my stay. Of course it's not like a hotel or hostel, but that's part of the carm. It's just a different experience.

Staff was very helpful and understanding, even after checkout they stored my luggage for the day. Shower room is very nice. Capsules are quiet and comfortable, fairly spacious.

I speak Japanese, so there was no issue. For those who don't, it might be hard to communicate with staff, be sure you're prepared with information. The locker room is quite small, maneuvering your belongings and preparing for each day is a chore if you have more than a single backpack. If it had maybe a countertop there, it would make a world of difference.

It's a very modern hotel and a great place to say! For the very reasonable price that they charge you get more than your money's worth. The shower room was nice and clean. They provide free hot drinks which is a nice bonus. There are also vending machines in the lobby which come in handy. Overall, I can't recommend this place enough, I'm very happy with my stay here.

The lockers are nice and tall but not that wide so keep that in mind if you have a large suitcase. Although there isn't a solution to this problem, I personally wish there was a staircase because I sometimes had to wait about 5-10 minutes for the lift which was slightly annoying but not a big deal.

It was my first time in a capsule hotel and I absolutely loved it. Well equipped with bath opportunities, always clear. Staff is helpful, location is great!

The storage capacity is a bit small, and if several people use the storage at the same time, it is difficult to fit, as space is limited. Also, when you are inside the building, you cannot tell what the weather is like outside because there are no windows; in fact, there is no connection to the outside world.

First time solo traveller. Was apprehensive about public bath and first time trying capsule. No one cares about you being bare so just get on with it and feel liberated. Female and male levels separate so no creepiness rest assured. Location is excellent. Very central and well connected to metro lines. Very reasonably priced restaurants downstairs and in the vicinity. 7/11 and family mart stores within 200m. Staff was excellent with one of them even helping me find my earrings that I accidentally threw into the trash! You won’t regret staying in this place. I stayed for 8 nights and loved it. Overall, can’t get better value for money in Tokyo!

Some ppl talked about wait times for the one elevator in the building. But honestly it was on an average wait time of 2 mins. People just need to be a bit more patient.

It was my first stay at a capsule hotel so I can't really compare, but I was pleasantly surprised by the experience. It's like a dormitory in a hostel but more luxurious. The capsules are nice, clean and comfortable, and everyone in my room was super quiet and respectful. I really liked the onsen style bath as well.

Agree with other people that having just one elevator for the whole building is annoying and it would be great to have stairs. Generally it was clean but there were signs that other people had been at the sinks in the bathroom, like strands of hair. If they only clean once a day then I guess that can't be helped. Also the pillows are too hard.