Generally quiet, with plenty of amenities and a cute free rubber duck. Fantastic location, perfectly between the shopping and dining options in Ueno and Akihabara. Coin-operated washing machine and dryer. Too small to spend a day, but clean, neat and great for a place to crash while exploring Tokyo. Highly recommend as a budget option.

Tight space, just enough for one person. Bed is a little stiff. Elevator always stops on the third floor. A small amount of noise could be heard from inside the room (people outside, elevator dings), but acceptable and no need for earplugs.

The room was nice and clean, I liked that you had to request it being cleaned and it was not done automatically daily as in most other hotels. Which usually annoys me, as you cannot use the room when they're cleaning, so having an option to choose when it was done here, was great.

The glasses were not cleaned but only rinsed before being "packed" into "I've been sterilized" sleeve. Which was an obvious lie, as after using my glass to drink beer one night, I found it the next day packed in this sleeve after room cleaning and it still stank of beet. So, I had to clean it myself. Not a biggie, but something worth keeping in mind.

1. Good location for connection- the hotel was 6 minutes walk to the Okachimachi station (JR Yaanote Line), and 3 min walk to Suehirocho metro Station (Ginza Line). So it was handy to move around by taking public transport. 2. Room is clean and staff in general is helpful, except that some could not communicate in simple English. But with google translating tool, we did not have any problem. 3. We were happy that we could store our luggage for several hours earlier in the hotel before the checkin time without paying additional charge 4. Handy to have a good cafe a few steps away so that we could take breakfast there

1. No complimentary coffee, not in the room nor in the lobby

Stayed here as a solo traveller and will be staying here again in the future. The presentation of the hotel was neat and tidy, including the room itself which was also spacious enough to accommodate my two suitcases and several bags. Present on the first floor are a couple of coin operated washing machines and coin operated dryers plus a vending machine. The hotel also treats you to a free rubber duck to take home, which was amazing. The location of the hotel was fantastic and right next door to a 7/11 and a variety of places to eat around the hotel. The hotel is not too far from and within walking distance of Suehirochō station / Ginza line, Ueno, Akihabara and many more places. The staff were nice and attentive, very friendly and made check in a breeze.

The room was a little small but that is standard for all Tokyo business hotels I guess. The best part about this hotel is it's location, it has 7/11 and a huge Lawson right next to it and two metro stations at a 5-6 min walking distance that connect you to either the Ginza or Yamanote line. Room was clean and the staff was polite.

The room could have been slightly bigger. It was difficult managing 3 suitcases.

Amazing location - a few minutes walk from Akihabara and Ueno and several major metro stations. Everything was clean and well maintained. Washing machine and dryer are available if needed.

The rooms are truly tiny. I knew this upfront and it was OK for me since I was traveling alone and didn't spend much time in the room except for sleeping, but if you plan to spend more time in the room, be aware of this.

The Okachimachi Urban Hotel is a nice hotel extremely close to Okachimachi JR Station, and less than 15 minutes on foot from Ueno. The ground floor have coin washing machines and a drink vending machine,while the front desk and the dining area on the first floor (second floor according to Japanese floor numbering). The staff is extremely nice and helpful, and the rooms are spacious enough for two pieces of luggage to fit. The desk is ample and the bed soft and comfortable.

I like the accessibility to train station, only 4 minutes walk. It is situated in the middle of Ueno and Akihabara. It is a 7-minute walk to a Uniqlo Store in Ueno. The room we stayed at was very clean. Paying at the property was a breeze. The hotel staffs are accommodating. We had asmooth check in and check out process. I would highly recommend this hotel for accessibility, cleanliness and value for money.

There is nothing I didn't like.

The location is ridiculously good. Walking distance from Akihabara, Ueno and Yushima. The window in the room is bigger than most hotels in Tokyo. The bathroom was clean and odorless.

Like most hotels in Tokyo, the rooms are quite narrow. You might want to consider booking one size up. There's only one elevator so sometimes you have to wait.

Best location from Kesei Ueno Station. Easy access to Ginza and Hibiya subway line for getting around Tokyo. Best kept secret and now always booked.

No free coffee station anymore. Check-in is with a machine which wasn’t easy to use. But not complaining, just mentioning. Still has the vending machines down stairs and a new 7-11 next door.