Room - We are a family of four staying in Deluxe Japanese Room for a total of 13 nights at Mimaru Tokyo Ueno Okachimachi. It was spacious, with cooking facilities and kitchen utensils though we seldom used it. Microwave included, dual use aircon for cooling or heating. Room is clean. Amenities - lifts to every floor, 3 nos of washing machine (¥400 each wash with automatic detergent) and dryers (¥100 each use) available. Coffee and tea bags self collect from ground floor near reception. Location - very good, private and quiet away from the busy parts of Ueno, nearby connect to many train lines, Lawson convenience store just a short 50m walk away where we  bought most of our simple breakfast and drinks, Ueno station is just a short 5 mins walk away if you need to take Shinkansen (bullet train) to go other cities. Staff - very friendly, most can speak English. Helps call for taxis when needed. Overall, it's a very good place to stay, will recommend to others and will stay here again.

Nil

I had trouble finding exactly how convenient the location was when booking so I couldn't chose between the three different Ueno locations. I can't speak compare to the others since I never stayed at those spots but ultimately, glad I chose this one and loved how close this was to the stations. I was able to go out after dropping my stuff off at the hotel before heading out for a quick bite just 5 minutes away across the street. Parco and another major mall was just across the street. Lawsons was also down the street. Also 10/10 for the front desk staff. Super duper helpful, lovely, friendly. Every single one of those ladies both morning and night went above and beyond to answer my questions and help me out. I also loved how prepared the hotels were for our questions. They had diagrams ready for us to make sure no language barriers or mistakes were made. They even helped me chose the best taxi option for heading to Haneda airport and helped me make the reservation via phone.

I wish the bathroom had more ventilation. When you have multiple people using that room, I felt like the air just never left.

MIMARU will become my go to hotel for Tokyo. The location is so convenient with all the major metro lines just minutes away. The room is well organised for even big groups. The bed is comfy. We had everything needed. Highly recommended for families.

Nil

We had an amazing stay! Room was very clean, spacious, and was perfect for a group of 8. Could actually fit 10 people probably. Highly recommend for big groups. LOVED that the room had 2 showers!! This was such a great help for a big group. Staff were friendly and helpful. Location was great, near to stations and Ueno Shopping Area and has Lawsons and some cafes very nearby. There’s also daily cleaning of beds. Also fully equipped with utensils, microwave, towels, toothbrushes, and loved that they changed our towels daily. Beds were soft and comfy and blankets were great. The Ninja Room were actually the same as the pictures given!

Nothing! Would 100% stay here again.

We had an amazing stay at Mimaru Tokyo Ueno Okachimachi. It’s a convenient location close to a number of different train stations, with amazing food and shopping less than a 5 min walk away. Our room was very comfortable, and much more spacious than other places we stayed in Japan. The staff were wonderful and were happy to help in any way. We had to leave at 3.30am to catch our flight home and someone came out and made sure our driver helped us with our luggage I’d be happy to stay here again.

We stayed here at the end of our trip. The staff here is wonderful. They were very helpful when we needed assistance with a travel delay situation. The Ueno area is peaceful and it was a nice area to get away from the crowds. Ueno Park is nearby and we enjoyed the Ameyoko area which is very festive and vibrant at night with lots of locals out enjoying bars/restaurants. One ideal reason to stay here at the end or beginning of your trip is that it's a short walk to the Keisei Limited Express station, the high-speed train from Narita International Airport to Tokyo. The aparthhotel has accommodations for families (we had 4), which is a plus. The hotel is also located close to other train stations (such as Ueno station) so you can get to other party of Tokyo easily.

The beds were not too comfortable and the rooms, while clean, felt a bit older and slightly more run-down than some of the other accommodations we stayed at during our trip.

Room - We are a family of four staying in Deluxe Japanese Room for a total of 13 nights at Mimaru Tokyo Ueno Okachimachi. It was spacious, with cooking facilities and kitchen utensils though we seldom used it. Microwave included, dual use aircon for cooling or heating. Room is clean. Amenities - lifts to every floor, 3 nos of washing machine (¥400 each wash with automatic detergent) and dryers (¥100 each use) available. Coffee and tea bags self collect from ground floor near reception. Location - very good, private and quiet away from the busy parts of Ueno, nearby connect to many train lines, Lawson convenience store just a short 50m walk away where we  bought most of our simple breakfast and drinks, Ueno station is just a short 5 mins walk away if you need to take Shinkansen (bullet train) to go other cities. Staff - very friendly, most can speak English. Helps call for taxis when needed. Overall, it's a very good place to stay, will recommend to others and will stay here again.

Nil

Room - We are a family of four staying in Deluxe Japanese Room for a total of 13 nights at Mimaru Tokyo Ueno Okachimachi. It was spacious, with cooking facilities and kitchen utensils though we seldom used it. Microwave included, dual use aircon for cooling or heating. Room is clean. Amenities - lifts to every floor, 3 nos of washing machine (¥400 each wash with automatic detergent) and dryers (¥100 each use) available. Coffee and tea bags self collect from ground floor near reception. Small smoking room on 2nd floor. Location - very good, private and quiet away from the busy parts of Ueno, nearby connect to many train lines, Lawson convenience store just a short 50m walk away where we  bought most of our simple breakfast and drinks, Ueno station is just a short 5 mins walk away if you need to take Shinkansen (bullet train) to go other cities. Staff - very friendly, most can speak English. Helps call for taxis when needed. Overall, it's a very good place to stay, will recommend to others and will stay here again.

Nil

We had 2 families of 4 staying in one of their premium family apartments. It was great to have a common space to hang out. Laundry facilities were onsite on the first floor which was very convenient. Close by to Okachimachi train station (Ueno wasn't too far away either but was a walk). Loved the kitchen area to hang around in (we didn't eat in but could have).

It is larger than the typical Asian room but the rooms were still a little tight for us (although we are spoiled with space in the United States).

The staff here are very friendly, helpful and speak excellent English. The location is great, close to multiple train stations and a large shopping district. Our shower and bathroom were clean. The rooms were comfortable and I like that we had the option to open the windows for some fresh air. The beds are comfortable, just know that they are very firm, like many beds we experienced in Japan.

There were spots on the rug in the hallway and marks on the doors that made it feel like they needed a little better attention to the details - especially for the price. I would still recommend staying there.