First time visiting Tokyo and my second international flight with a baby. I knew that choosing the right hotel is important especially traveling with a baby. The room was very spacious and had a washer/dryer. The place is recently renovated and everything felt modern. It is the perfect location since it is close to two stations. There is a grocery just a few minutes away. My baby enjoyed walking around Ueno park and Zoo. (which is just a few minutes away from the hotel). Yushima neighborhood is quiet and I enjoyed the peaceful walk back to the hotel after a long busy day at Shibuya/Shinjuku. If you're flying back to Narita, the skyliner is just one stop away from Ueno station (super convenient.) Outstanding customer service at this location and they all speak English. I lost my tripod (it fell in the subway tracks) and the person at the front desk was not only kind enough to call the train station but went there to pick it up! I will choose this hotel for future stays. 5/5.

Wish there was more natural light coming into the room.

Location was a fairly quiet neighbourhood, very close to a small train station and a small convenience store. Walking distance to bigger stations and more bustling areas. Room was very clean, with 4 comfortable beds. Although small, it was furnished with quality equipment and had everything we needed.

Really not much to dislike - in fact, could hardly have been any better. The motion activated hall light was initially set on a timer to shut off after 5 minutes, which meant it lit up the room every time someone went to the bathroom in the night. There wasn't a manual switch to turn it off, but the very friendly and helpful staff came up to set the timer to 1min instead.

The rooms are spacious though we did rent a family unit which consisted of 2 rooms with an adjoining door. The location was great. Walkable to most tourist locations and the shopping areas. Close to a metro station and to other train lines. For us, the location was great.

There is no daily room cleaning. That isn’t an issue if it one’s stay is short, however, if longer at least every second or third day it would be great. You can’t be a (boutique) hotel if there are no services like regular cleaning. The it’s just a flat / apartment rental. The second room we had, had practically zero sunlight. It was due to the building next door, but that room remained dark. It’s okay as one is generally out for the day, but if you wanted to relax for the day, it would have been nice to have some natural light. I suggest checking and confirming with the place about floor you will be stay in on and window locations etc.

Great location, quiet but steps away from multiple subway/JR lines, konbini, grocery stores, basically anything you could need. Considering the in-room kitchen and washer-dryer, the value is hard to beat. The trade-off is basically small rooms and no housekeeping (you sweep the floors, wash the sheets, take out the trash, etc.), which we were fine with. Front desk staff were universally friendly, helpful, and great with English, and having someone to chat with over melon soda and plum wine at their "happy hour" every Friday was a treat.

The smaller/cheaper rooms with "frosted windows" have the window facing an adjacent building only a few meters away, and get very little sunlight except in the middle of the day, which sucks if you're trying to recover from a large time change. The photos of the rooms only show them with lots of sunlight pouring in, which is not representative (they don't even show the window itself or what it looks like when open). We also had some slight issues with the shower using too little hot water to keep the water heater on, resulting in it cutting out briefly. This is probably less of an issue in the colder months.

I loved the location the most. The hotel was very close to a variety of metro stations which connected us with pretty much everywhere we wanted to go. Ueno is a great location to stay at. The hotel room was also quite spacious and I loved having a kitchenette and a washer/dryer in the room. It made it all very simple. It is also very close to a family mart and a bigger supermarket which is great. There are also lots of nice authentic eateries nearby which we loved exploring after being out all day. The staff speak English and are very helpful.

The mattress was quite hard for our liking.

We stayed as a family of four (2 adults, 2 teens) in a Superior Studio Apartment and enjoyed our time here. The space was snug but very clean with a nice kitchen – our teens liked the comfy sofa beds. The air conditioning was a lifesaver in the August heat, and having a washing machine made things even easier. The staff were super friendly and helpful, and the little extras like Friday happy hour and free morning coffee gave it a relaxed, welcoming feel. They also arranged a smooth taxi transfer to Haneda Airport, which really helped. The location is excellent – close to Ueno Park, with the Ginza line taking you straight to both Asakusa and Shibuya. We also loved being near Ueno Ameyoko Shopping Street (great food and atmosphere), and Kappabashi Street was a real highlight for kitchen lovers. Teens will enjoy Akihabara just down the road for anime and gaming finds. For meals, there are loads of restaurants and convenience stores nearby, but the basement food market under Parco Ya and Matsuzakaya Ueno was perfect for takeaway dinners. A great value stay with everything we needed – ideal for exploring Tokyo with teens.

Why 3 stools but 4 beds? Main bed layout was a little awkward.

This hotel was immaculate, rooms were a good size, the beds were comfortable and it was in a great location. Close to two train stations on different lines. Close to good restaurants. Even better, they offered late check out, with payment based on a per extra hour which was very reasonable and great for us as we had a late night flight and could come back and freshen up before our flight. We will definitely stay here again when we return to Tokyo.

nothing.

Fast check-in process, the young people at the front desk are professional and committed to their work. The apartment was relatively little, but well equipped and with a careful utilization of the available space. The washing machine was not difficult to use and worked out great. Beds were very comfortable. In general, we enjoyed to stay in Ueno and we have been happy chosing this apartment, that is also at a reasonable walking distance from the Ueno Park, Akihabara and the lively area around Okachimachi.

There’s not a proper wardrobe, but just a frame with hangers in a corner. Also warm water at the bathroom was coming with some interruptions, perhaps this can be improved. Compared to the space available, the apartment is pricey.

Everything - great location, staff, amenities & the room. Even with a limited space the room was a complete suite. It was well endowed with everything one could need for a short or even a bit longer stay. Every staff member was well versed with English & was very prompt & helpful. For us non Japanese natives that was great. Presence of a Nepali restaurant on the ground floor right next to the hotel was an unexpected added bonus for Indians & South Asians.

Just being a bit picky - the orientation of the bed could have been better. One person feels stuck on one side of the bed.

The place seemed nice, everything is compact and close , we separated the bed a little. The bathroom was nice. The heater wasn't that hot like a burning flame 🔥 it was around 40 C I think you can change it via the controller but I never touched it. I stayed for a week and it helped me a lot with cleaning my clothes since there was a washing machine. The staff knew English well and were very welcoming and friendly. They offered us some welcoming stuff.

So far just the space, it's not super big but you have enough space to move for 2 people.