The hotel is well served by 2 nearby rail lines,particularly the Yamanote Line for Shinjuku. The room was servicable but a little cramped,staff were attentive and location is safe and has lots of interesting shops nearby,including the Takaya supermarket for excellent Bento boxes.

Having stayed at the Super Hotel in Kushiro,where breakfast was impressive,we felt underwhelmed by the Ueno one. This could be due to the lack of sufficient preparation space but also a lack of imagination and variety.

Breakfasts at each different Super hotels are not the same. We stayed at two Super hotels, both have very good breakfasts. Super Hotel Ueno-Okachimachi Breakfast caters more towards international guests with more varieties of bread and cereals. Since the hotel is very convenient, we drop in and out all the time. We also use the Welcome Bar that they have just before going to dinner, a very nice complimentary for our stay.

Check-in and Check-out time is a standard in Japan at 3 PM and 10 AM. It would be a nice touch if it can be Check-In at 2 PM and Check-Out at 11AM like some hotels we stayed in. The breakfast area is a bit small compared to the number of rooms the hotel has. It could get a little crowded and you feel a bit of pressure to rush while having breakfast.

Location of the hotel is great if you’re flying to Narita as you can catch the one airport train into Ueno and go straight to accomodation without having to transfer to other trains. Ueno has lots of great food and is well serviced by the subway.

The breakfast was not particularly good for a Western diet. The elevator was slow during peak time (breakfast). The room was very cramped for opening up two suitcases.

Room was actually pretty spacious. Probably the most soundproof room I've stayed in, in all of Japan. The bed was super comfy. The work desk was great - got a lot of work done there. Wifi was also very strong, perfect for zoom meetings. The door was a code - very secure. The staff were all amazing. They gave me trial soap and lotion and other things as a giveaway for staying, which I appreciated. I also liked the soft drink bar in the afternoons with free soft drinks. The breakfast was amazing. Not a lot of western options (just bread and cereal), but the Japanese breakfast was on point for everything I liked.

Not much. Only one little thing - I think I did find a bed bug, but I'm not sure. Might have just been a random bug, as I wasn't bitten .

can’t beat the location (ekimae/next to station) at this price range, wonderful staff, and breakfast was surprisingly nice with a wide variety

bit outdated, but nothing alarming (very clean, and well kept, but just a clear product of the 80’s). but if you can get over that, excellent value

The location was excellent. Few minutes walk to Okachimachi Station, Ameyokocho, 7-11, Daiso and tons of eating places & shopping! Breakfast was excellent with good variety. My favorites were the vegetable curry with rice, scrambled eggs, cereal with milk, green salad & orange juice which I ate every morning. We also enjoyed the free alcohol drinks, my favorite was the peach liquor. The front desk was very helpful and they took care of our concerns right away!

The only thing I can think of is that the elevator was very slow at the busy times, like at breakfast time. A few times we walked down the emergency stairs instead of waiting for the elevator. However, this was a very minor inconvenience.

- Very good location. There are 3 subway stations within a 10 minute walk and there is a 7 Eleven next to the hotel entrance. - Everything was super clean. - The rooms are small (like all rooms in Japan) but they have enough space for 2 big backpacks and 2 carry-on bags. - The hotel gives free beauty products to guests.

- Breakfast could be more varied as it did not have many western options. They only serve bread, omelet (not every day), yogurt and cereals. The rest of the options are Japanese breakfasts which are not for everyone.

The hotel is in a very handy but quiet (for Tokyo) location. Okachimachi station on the Yamanote line is just a block or so away, making Ueno and Akihabara basically local. This is our second stay at this hotel and having connecting rooms this time turned the compact rooms into something almost spacious (but of course they are still small). Will be our first choice on future trips.

We didn't check because it's easy to get breakfast from the 7-11 next door, but it would be great if there's an well advertised option to have the breakfast available as take-to-room boxes. If this is already possible the option wasn't obvious, so it would be an improvement.

Location was great as its close to JR and metro, and also not too far from Tokyo Station. Booked the connecting room, and had a bit more space. Remember to grab extra pillow at the lobby. Breakfast place was small, so really had to eat quickly vacate your seat, but food spread though not fanciful, but was delicious. Staff was helpful, as we had some trouble with the dryer in the laundry room. Couldn't get the right setting (though it was ok the first night we used it). Hotel allowed us to leave our luggages before check out and after check out. A plus point then having to find coin lockers in train station.

Toilet was like container style, cramp and not much space. Pillows provided was not comfortable, so we took extra pillow from the lobby. Hotel only had 1 lift, so can be quite troublesome to wait for the lift.

The rooms were really small and couldn't really fit 3 people. So when I booked, the rooms were actually connecting rooms to fit my requirement of 3 in my family. So bonus is we had 2 bathrooms instead of 1. The hotel had extra pillows which we had to collect from the lobby. Breakfast was included and actually taste good. Extra bonus, the hotel provides tea break and happy hour as well. Plus their amenities provided were beyond that of a 2 star hotel, such as spa bubbles to soak away tiredness after a day running outdoors. Air conditioning was good and added air purifier with ionizer made a very pleasant stay in the room. Hotel is close to major train lines and plenty of food options around.

Soundproofing isn't the best, but I have been to worse hotels in Tokyo. Bathroom is a typical self contained unit and moving around in the shower means hitting the side of the walls often. Room had no view as the window was facing another building and so had to draw the blinds when in the room.