This hotel has everything you need. Honestly, you could check-in with only the clothes on your back and every amenity you need is provided including luxury skin products, food, drinks, in-room spa tub and massage chair. There's also a condom discreetly in a box by the bed because, hey, how come you don't have any luggage anyway? Don't be put off by the short term (less than a day) room rentals available - we stayed 6 nights and never noticed the more transient guests AND all the hotels in this party neighborhood offer the same service because Tokyo Metro closes at midnight while many clubs and bars are open 24/7. That said this is the nightlife district in all senses so if you bring your kids be prepared to explain the real world to them. All in all we would stay here in a heartbeat the next time we're in town. We *would* ask for a non-smoking room next time but with more than 5 basically identical Bali An properties within 2 blocks I know we could get one! Also, make sure you know which one you booked because there are a bunch of them and getting confused is possible! Truly a luxury experience for a reasonable price. Highly recommended for anyone with even a little sense of adventure.

breakfast was yummy, fantastic value. I liked that you can arrange for delivery the day before. The bed was nice and comfy, room was clean.

I found a sock under the bottom bedsheet that wasn't mine. I wish the undersheets stayed on the bed a little better. I'd like a way to turn off the always on fan in the room. I wish there were a few more breakfast options. the toilet was clogged when I checked in. The fancy bed top coverings/canopy sheets were definitely a nuisance, constantly getting in my way. These are all pretty minor, I would stay here again.

Great location! All points of interest in the Shinjuku area are very close, 5-10 minutes walk. A lot of restaurants, bars, clubs around. Check-in was fast. No queues. The room is quite standard in size, but looks small and cramped. Lots of furniture. Even a massage armchair. Very large selection of creams, lotions, gels, shampoos, etc. Clean. There is some food and alcohol selection in the lobby for free all the time. Convenient. The staff is professional and helpful. Many thanks to them.

Impossible to open a window. Very noisy. That’s Shinjuku!

The bathroom was a true oasis, stocked with an array of high-end cosmetic amenities that left me feeling utterly spoiled. Luxurious face masks, fragrant bath bombs, and an assortment of creams and lotions. The jacuzzi tub was a particular highlight. The bed itself was an absolute dream, with plush linens and a mattress like a cloud.

While the hotel room itself was quite nice, I was disappointed by the lack of housekeeping service during my stay. There was no way to indicate a need for room cleaning, as there was no "please service room" sign or other method provided. Despite expecting daily housekeeping to be included at this price point, the staff never came to tidy up, change the towels, or restock amenities.

I loved the mini buffet and overall atmosphere. Unlike other Tokyo hotel rooms this did not feel overly crowded or small. The layout of the hotel room is perfect for a short or longer stay. The mini bar was well stocked with a dedicated fridge and another fridge in the room for your personal things.

Air conditioning could have been stronger and left on at all times but it was turned off whenever you left the room. Toilet paper was 1-ply.

An excellent stay. A great location just on the outskirts of Kabukicho/Shinjuku busy areas. Easy access to multiple train lines < 10 mins walk. The room was small yet very comfortable, and the amenities offered in the lobby were outstanding. There were also free drinks and snacks available at times throughout the day which was a nice touch. The staff were very welcoming and friendly.

Hands down, one of the best facility in Higashi Shinjuku. Hotel staff were always friendly and willing to assist with anything. Anenities were amazing. A small DIY cocktail bar, Selection of Soup, Snacks and salads were always available at the lounge. Bathroom amenities, Beautycare products, and many more available for the customers.

For the price you pay, They really exceeded our expectations.

Fantastic night stay, lots of toiletries in the room to choose from. Great facilities like the outside bath and jacuzzi hot tub

The room was a smoking room, although the room didn’t smell of smoke, the bed had a slight cigarette smell. This could have been me booking the wrong room. However the facilities in the room outweighed this.

The location was perfect! Metrostation and the JY-Line nearby and a LOT of restaurants around. The room was really clean and quiet with a lot of free amenities. The stuff was really friendly and helpfull. Definitely recommend it.

Nothing negative

I paid for the largest room and the amenities were really excellent, A private sauna, outdoor tub plus hot tub, many additional perks including free drinks well makes the price worthwhile.

Having to check the key in and out when leaving was tedious for short errands. I would prefer a keycard.