It is great proximity to the subway and close to the Kabukicho area but not to close you hear it. The laundry facilities were easy to use and the staff were kind on check in and check out

Found the shower area to be very dirty, especially the shower area. Looking on the walls you could see they never clean it, you could also see pink bacteria in the corners and around the soap dispensers.

The location is perfect and the subway is next to the hotel. The staff was kind, the second day we asked to change room cause ours was a bit noisy and they promptly act to satisfy our request.

Rooms are a bit small like everywhere here in Japan. The bathroom is really really too small. The breakfast was a bit limited, there were not so many choices. Just salty breakfast, not even a sweet choice like a simple cookie. In total there were like 6 choices included salad (who eat salad at breakfast?). Also to drink it was a bit limited, I don’t drink coffee and it was almost everything with it.

The hotel was located right next to the bus stop and the Subway station. All the top attractions were easily accessible. The room was neat, with all facilities. The staff was very helpful and polite. The explained the hotel location and public transport with a map. They helped us with luggage forwarding and also held our bags for a day. The Hotel has Tully's Cafe on the Ground Floor which was convenient. Super markets like 7-11 and Family Mart are very close.

Room was bit too cramped. Barely space for keeping our luggage.

The location was excellent. Right beside a subway station and 7/11. The area was quiet but it is a short walk to all the sights in Shinjuku and to Golden Gai. There was plenty of places to eat and drink right beside the hotel. The room had everything we needed and we were given fresh towels and water every day. There was green tea and a fresh robe and slippers given daily.

The room is a bit small but probably typical of rooms in Japan. It was big enough for us because we were out all day everyday.

The staff was very nice and very helpful.

The room had an odd smell and it was very small and uncomfortable, not a place to have lots of bags. But in Japan it seems that everywhere is very small and they usually do not carry family rooms. The curtains in the bathroom was very stinky and you can notice Mold around the soap holder which was gross to me. Other than that I bought some cleaning supplies and did my own cleaning but it’s in a great location. The staff are wonderful. Small details but it was a good stay in all.

The price is good, the building supplies a lot of services, and is located in a good place

We booked an extra nights accommodation through Agoda at E-hotel and were billed for it and given a confirmation email…BUT then we were told our booking was not on the computer so we had no booking! We asked the desk staff 3 times what to do and we were given NO help. As we left we asked a fourth time what to do and a staff member dialled up the hotel IT guy and he fixed the issue in 10 minutes. It seems our Agoda booking numbers did not match the hotels booking number. So we got an extra nights accommodation and all was well. WHY didn’t some do that to help us before???

The staff are so lovely and helpful. The hotel is right next to the Metro, across the road from Mc Donald's and Convince Stores which can be helpful after a long day of exploring! Also a lovely cafe just downstairs. I like we had a little Fridge and Kettle in the room, I even ended up wearing the rooms Pj's and slippers. It was also my first experience with a heated toilet seat which was amusing. There is a washer and dryer on one floor and some Vending machines and ice on another floor. I was so anxious for my first trip to Japan but honestly staying here was just perfect for our needs and such good value for money. The area is Shinjuku which people said wasn't a nice area but we went wandering at night as 2 females and felt completely safe at all times. We slept so well and the rooms are nice a quiet.

The room is a little cramped if you are not organised, but it's no big deal.

The location is fantastic! It is right next door to a subway stop, and there are tons of excellent food, shopping and attractions all around. The staff was very friendly and helpful, but not intrusive. The room was clean, everything was functioning as it should and we loved being able to open the window for fresh air. The room had a small refrigerator and tea kettle. Zero problems with the wifi and I was able to work as needed.

The room was quite small, but it is typical for the area. Pack lightly and/or be very organized and you'll be fine. There is a fire or ambulance service on the same road, so if you are a light sleeper, ask for an interior room, or at least one on the higher levels.

I loved the location. It was near shinjuku and koreatown that you can just walk from the hotel. There are also a lot of convenience stores a restaurants near the area. Another plus was the station was right beside the hotel. The place was clean and the bed was comfortable. Easy check in and check out.

The bathroom was a bit smaller than the other hotels. My knees were hitting the door. But all in all, it was not an issue. I would still go back and stay there.

Friendly staff and brilliant location which was close to the Shinjuku nightlife without being in the middle of it so still quiet to feel safe and get to sleep. The options for towel and bedding change were also very helping, giving options for fresh bottled water and towels at reception even if you have “Do Not Disturb” on the door.

The room was a bit tired. The place where you hang the shower head was barely held to the wall with the last remaining screw and was like this in both locations. Very limited floor space if you have a lot of luggage.