I did like the location just next to the Tokyo Dome. There are lots of opportunities to eat around. Also, the area is not too noisy or crowded. The breakfast is excellent. Everything is top clean. Everything works fine. Perfect bed. I slept excellent.

At the check-in, the staff just pointed me to the self-service check-in. Hotels are in the hospitality business. Hence, they should welcome guests personally. Anyway, it seems to be a trend. The room was ridiculously small. It was the smallest room I ever had. However, the interior designer did a phantastic job. He maximized the utility of the room. I could work on my computer on a solid desk, had all the plugs just next to me, good light, etc.

The location is near to many train stations. The room is superb! Beds are one of the most comfortable bed we ever had. Cleanliness is ✅✅✅. Staffs are also very polite, accommodating and service is 👍👍👍. We supposed to transfer to another hotel but when because of the experience we got in our stay here, i've cancelled the other hotel and decided to just extebd our stay at hotel metropolitan edmont. ⭐️⭐️⭐️⭐️⭐️

None

Great value for money, a good location and great staff.

One slight negative. I was on a long business trip that necessitated the use of a washing machine and dryer. There are 2 of each only for the two wings of the hotel and I forgot; my washing liquid, put money in the wrong machine by mistake (muscle memory from the week before), got more money and finally started the machine. With the drying as well it took 7 visits to sort a small load. The week before we were all queuing up for the dryer, so anther 2 machines in the other wing would be great.

The quality of the rooms. Access to the nearby subway train station.

The rigid checkin time. Even though our room was available, the staff were not allowed to check us in!! I have never experienced this in the hundreds of different hotels that I have stayed in around the world, never! There were 6 reception staff doing absolutely nothingm but the Supervisor told the 6 staff that no check ins were to occur until 3pm. He finally relented at 2.50. How ridiculous. After 5hours travel, all we wanted was our room, not a rigid Supervisor over ruling his very helpful staff. Also it is claimed that the staff speak fluent English. Unfortunately not true. An incorrect restaurant booking was clear evidence of this. Higher rate rooms are great but lower priced rooms are small and cramped.

Location was good, not far from train station and just a few quick stops to many of the other major stations and points of interest such as Harajuku, Shinjuku, Roppongi and Yoyogi. The restaurants in the hotel were expensive, however, outside in the local neighborhood they were very affordable and excellent quality.

The hotel has no proper gym facilities, they claim to have a gym but it's just 2 exercise bikes and a treadmill.

Clean, quiet neighborhood, amenities close to jr station. They provided toothbrush/paste, brush, shwercap, razor, qtips,shower sponge etc

The breakfast buffet wasnt that great. Less choice. Chinese resto inside very pricy and food not great so I would not recommend.

The room was spacious, clean, modern enough. The air conditioning/heating system worked well and responded quickly if we needed a temperature change. We had previously stayed at Hotel Metropolitan Kawasaki which was more modern than this one but we liked this one. We were in the East Wing which is attached via the lobby. More than one train station are within 5-10 minute walk. About a 10 minute walk to Tokyo Dome where there are a lot of restaurants. Starbucks and convenience stores within 2 minute walk. The breakfast buffet was hands down the best one I’ve experienced so far in Japan!

I liked everything about the property and the staff were very kind, friendly and helpful

Room - We had a triple on a family floors. Lots of room including sitting couch and a table that seats 4. Shower, Bath with jets and washroom (2 sinks). Our view wasn't great but if you're facing south they should be stunning. Quiet at night which was great. Location - Sensational - 3m walk to Tozai line, 6m to Lidabashi or Shoebashi lines. Very close to Tokyo Dome area. Easy to get around. Plenty of decent restaurants and shops in the area. Self-Server Laundry: Bonus and came in handy for us.

Some might consider it a nitpick but given the size of this hotel and it's banquet areas I would have thought they'd have 1 of the following facilities: - Business center - Small Gym - Hot Tub.

The beds in this hotel are the most comfortable we have encountered on our trip. The pillows are great as well. A small but important part of the room. We have had some very hard beds in the last 3 weeks so we were very happy. We always ask for an extra pillows as the pillows are rather small here. The coffee pod machine makes excellent coffee and they replace the pods each day. It was very clean and after a bit of a walk around the area we found a great street for restaurants. Kagurazaka-dori street. Supposedly the best in Shinjuku. It’s near one of the nicest gardens and museums we have visited, Shinjuku Gyoen garden. Definitely worth a visit. They generously give 4 bottles of water and replenish them each day.

We didn’t enjoy the buffet breakfast. We felt rushed and didn’t feel comfortable. Plus we thought it expensive and for us not worth it. At 6:30am there was a queue. We thought that if we came down early the food would be hot. Unfortunately that was not the case. They advise guests of the crowds at Breakfast but when we left after a less than memorable meal with dreadful coffee it was much quieter. Our mistake.

The little things - large TV (also some TV programmes in bilingual language); in-built TV function to view all the washing machine/dryers in use/or there availability even showing the times left on each machine; porter help to call a taxi and then carrying bags to the car and putting them in; 10% discount on meals at the restaurant(s); large (western style) bathtub and bathroom; comfy bed; window vents for fresh air; excellent cleaning duties; helpful staff

While the bathroom was large the room was small I’ve stayed in larger rooms for half of what I paid for here however it still served its purpose and I made it work for me.. my large suitcase was able to stay open under the bed when I needed to access items I slid the suitcase out and back under.. the table (in the photo) was moved to the entrance hallway to make this possible (as the suitcase and the table could not fit in the space together)