The staff were incredible from the doorman to the cleaning people, all very friendly and polite. They have express elevators for the upper rooms. The beds are very comfortable, great pillows. Great view of the city from up high. The buffet breakfast was included and definitely worthy the extra cost. Many items to choose from each morning.

It's such a small detail but, in the bathroom they provide a few different kits with many amenities. The razors that were provided were not very good, glad I brought my own, but other than that all else was terrific.

I was visiting Japan for the Maroon 5 concert which was at Tokyo Dome. I don’t live in Japan so I had my tickets delivered to the hotel. The employees were so helpful. They confirmed even before I arrived that they had received the tickets and would be holding them for me. The day we finally got there, we had our luggage shipped to the hotel. After check in, the employees had our luggage and tickets delivered to our room. What a stress free and VIP experience! Of course the location was perfect because we were able to get our Maroon 5 merchandise early, we didn’t have to worry about trying to get transportation to and from the concert. It’s always the best decision to stay at this hotel especially if there’s an event at Tokyo Dome.

The only thing is that it’s far from many other popular locations in Tokyo so it takes a while to get around by train.

The room was very spacious and very clean and tidy water , coffee and tea was great also having a fridge in room was a nice touch we were on the 21st floor always an elevator when required wonderful view of the city breakfast was a buffet catering for all tastes and we never went hungry fresh omelette made in front of you excellent we used hotel as hub to travel round city as it has three train stations only a short walk from hotel lots of attractions on your doorstep and lots of places to eat within a couple of hundred yards walk I would recommend this hotel to anyone and would use again if my travels take me there again

I don’t think anything I can think of to improve in my opinion the hotel is great staff are all very pleasant and helpful great ambassadors for Tokyo

Location was great, easy access to the tube network once you figured it out Breakfast was good, but not sure about the small portions ie. scrambled egg in a one inch bowl Lovely view from the room, but had to pay for the higher floor

Very time conscious and literally picked up a clock and pointed at 10am, when we arrived at breakfast at 9.45am - damn rude to be honest and not expected Air conditioning was too warm, the panel didn't work Bar on floor 43 was very expensive for drinks Bathroom looked old, could be a lot better

A Truly Amazing Stay! Our stay at the Tokyo Dome Hotel was absolutely incredible! From the moment we arrived, the staff made us feel so welcome—truly second to none and more than accommodating. Their hospitality was exceptional, ensuring we had everything we needed for a comfortable stay. The facilities within the hotel were fantastic. Our room was impeccably clean, thanks to the outstanding housekeeping team, who are perfectionists at their job. The shops, salon, and wellness facilities were well-equipped, and we even had time for a lovely massage—such a relaxing experience! The location was ideal, with so much to do right on our doorstep, including the theme park, which was a huge hit with my family. The convenience of having train stations less than a five-minute walk away made exploring Tokyo effortless, with easy access to areas like Shinjuku, Harajuku, and Akihabara. Breakfast was another highlight—the range of food available was impressive, more than I’ve seen anywhere else I’ve travelled to! Overall, we had a fantastic time and would most definitely stay here again. A huge thank you to all the staff for making our experience so memorable! .

Nothing to dislike!

Every thing was awesome

Great sized room with decent views and in an amazing location. Easy self check-in and free breakfast

There was only one power point on one side of the bed, had to move furniture around as the only accessible PowerPoints were inside the desk, all wall outlets were hardwired to the lights. Very strange to not even have a USB port. Also would have preferred universal plugs as I find the American style doesn't hold in properly. Could use alternative pillows, duck feathers fluff up great but provide zero cushioning for a night sleep

Good location, close to trains (15 min to Tokyo station) and restaurants. The room was comfortable, very clean, every day with new coffee, tea and water. We could also send our baggage to the next hotel directly from this one, for a fair price, which was very helpful.

From a western point of view the room is not large, but I understand it can be perceived differently in Japan. Also the TV was in a weird position, not very comfortable to watch at. We were surprised that, even in such touristic hotel, not all the staff speaks English, but overall we manage to understand each other and they are all very kind.

I had an excellent stay at Tokyo Dome Hotel! The location is perfect, with easy access to subway stations and right next to Tokyo Dome City. The room was spacious (especially for Tokyo), very clean, and well-maintained. The view from the upper floors was stunning, particularly at night. The staff were friendly and helpful, though most of them bearly speak English. Overall, a wonderful experience — I would definitely stay here again!

I wouldn t reccomand breakfast and is also quite expensive for Tokyo. You have lots of choises around.

Breakfast was excellent! My view was absolutely beautiful. It’s very close to the Metro stop. Very clean rooms and quite spacious. I enjoyed my stay here.

For me personally, the location was fine but it wasn’t the best. It isn’t on a city block but rather a main road, so when you walk outside you aren’t in the swing of things. Still, you can walk about 10-12 minutes and you’ll find a collection of shops and restaurants. I’d actually stay here again because the price is right, though I do prefer to be in the action.