I stayed a week with Hotel Tomos and wish I could have stayed longer! I will miss the warm and friendly staff, who greeted me each morning and night, answering all my questions (the WhatsApp communication was so easy!) and entertaining my need to journal my travels by giving me some cherished mementos to put into my traveller's notebook. I was lucky enough to enjoy the most beautiful view of the Tokyo Skytree by myself and with a friend from the rooftop. The hotel is beautifully designed around the concept of Shadows, making Hotel Tomos the most comfortable and relaxing stay I've ever experienced in all my travels.

I do recommend looking for a coin laundry outside of the hotel as the one provided is often in high demand by other patrons. The staff were especially supportive in letting me know when it was available and for changing a note into coins, but it will be easier to do your laundry elsewhere if you have a rather inflexible schedule to adhere to.

Beautiful place, love the traditional feel and the modern facilities. It is impeccably clean and the staff are always doing extra to help out. Level 10 is a gorgeous communal space, and rooftop has un-obstructed view to Skytree. A step away 7-11 where we grabbed quick meals, and very close to Sumida park where the Sakura blossoms and a small kids playground (a must when traveling with children). 10min walking distance from the heart of Asakusa, train station and temple. We had a wonderful time and hope to return soon.

Nothing. Perhaps on days the kids are tired I would prefer if we are even closer to the station. But it is only a small complaint, we can always take the uber to station under 800 yen.

The hotel is small with only one or two rooms per floor so very quiet. Rooms are spacious. Sleeping quality was great. The hotel staff is very friendly , helpful, smiling and speaking a very good english The roof terrace is great , we enjoyed a dinner up there. It is equipped with trays, microwave and all you need if you like to warm up your food at the hotel without looking around for a restaurant if you are tired or enjoy your breakfast in the morning. Food store is right in front. There is complementary tea of every kind in the lobby and coffee and chocolate and so on. Asakusa is a quiet neighbourhood which offers a wonderful temple at a walking distance ( great to visit in the nighttime) , a station which would well connect around and lots of restaurants for dinner. We would definitely go back.

This small hotel is fantastic. Everything was great and spotless, and the beds are very comfortable. We also had a small balcony, perfect for relaxing, and the neighborhood is relatively quiet. There's a rooftop with a stunning view of the Tokyo Sky Tree. Perfect Location : near the Metro, Tokyo Sky Tree and Sensō-ji Temple. The staff is incredibly kind and professional; they helped us with many things. I've never encountered such kind staff. Truly incredible. There wasn't anything we didn't enjoy, everything was really nice and perfect ! However, it can be a bit challenging to do your makeup in front of the bathroom mirror because the lighting isn't bright enough. But you can do your makeup in the living area by drawing the curtains to let in more light. I highly recommend this place! I would gladly return !

The staff were wonderful and welcoming. Great english. Very cosy hotel. One apartment per floor. Very quiet street. Easy access to subway, Sumida Park and Sensoji. Bus stop right out front. We mainly walked from this hotel to explore surrounds. Our favorite hotel this holiday visit. Room is small for a family of four (two adolscent boys) but we were only there to sleep. Had to climb over a bed to get to the end one- not a big deal for the kid who had to get over there. Futon beds & sofa bed were cosy. Nice little balcony to sit and watch the world. Roof top access with great views. Lots of charge points right at bedhead. Coffee/tea/microwave in lobby. Bar fridge and cups in room. Lighting was comforting (not super bright lights)

No hanging space for wet towels. Luggage shelf/rack would have been nice in that space under the clothes rail perhaps.

I cannot be more complimentary or glowing in my praise for this place! Myself, wife and 4 kids stayed twice on our recent trip and I was blown away. We got the family room and it was great - two large double beds and two single beds. The location of the hotel I actually really liked, a short walk to the busy area of Asakusa and also the Skytree. The facilities were good, we didn't use the rooftop terrace much but it is very cool, we did use the laundry facilities which were handy to have in the building. What sets this place apart for me however were the staff, they are exceptional! Honestly I travel very regularly for work and I am not sure I have experienced such customer service and hospitality in my 25 years of doing that! This was also across the board, not just from one of the team but everyone had the same approach and it really did make me fall in love with this place! Thank you to the team for making us feel so welcome and at home! Really really appreciated! We will be back!

The hotel location is great for sightseeing - a few steps from the river and close to Senso-ji temple and the Skytree. I loved the roof terrace and having a room with a balcony was really nice. The staff is very dedicated and super helpful with explaining about the area, showing how to get to special spots, explaining the facilities. The hotel has free coffee/tea etc in the lobby, also a microwave - and there is a 7-eleven just across the street. The staff also have a list of recommended restaurants for breakfast and dinners.

It is a bit of a walk from the Asakusa metro station - 900m. The room is really small, but perfectly maintained and tastefully decorated, it's not that I didnt like it, but the room was for 3 people and I can't imagine where they would even put their luggage, not to mention that there wouldnt be any place to move around. Since there is a water kettle in the room, it would make sense to add tea or coffee.

Our family were so happy with our choice of accommodation. The staff are so friendly and helpful. You can get complimentary hot drinks in the foyer. It’s across the road from a 7-11 which is super convenient. The roof top area is lovely and has a great view of Tokyo Skytree. The area is lovely too. We got to walk along the Sumida River walk with its cherry blossoms 🌸 There were great food options nearby. You can walk across the river to Tokyo Skytree and you are right near Sensoji Temple.

We were pleasantly surprised to see that each floor only has one suite, so it was very quiet and very large even for our group of 6! Plenty of floorspace for our luggage, immaculate and comfortable with excellent amenities, wonderful views from the balcony and the rooftop area was amazing! Staff were honestly so warm and welcoming, Hotel Tomos is in the perfect spot in Asakusa, close to Tokyo Skytree, Sensoji Temple, Asakusa station, plus many restaurants and cafes. Staff had plenty of recommendations on hand also. Our family loved the calm and quiet of Hotel Tomos.

nothing!

The staff are extremely helpful. We wanted to dry our clothes at 12am but the clothes dryer were occupied. The staff helped managing this and we can see our dried clothes outside our door the next morning. This was impressing. I'm surprised there're 3 staff at the reception during the busy hours (check out time). All of them speak good English.

The room is smaller than expected. There's no door or curtain outside the show room so it's a bit embarrassed to pick up your clothes after bathing, and the floor can easily get wet.