The location was great, very close to the station and there's a Minimart a few steps away while the heart of Asakusa is literally 5 minutes walk away. Staff were friendly and always willing to help. The washer/dryer in the room was very useful and the apartment was spacious. It was great that the kids had their own rooms.

The beds are a little hard and the pillows were horrible. The TV only had Japanese channels, they should really consider some international channels like BBC or CNN if this hotel is catering to international travellers.

It is so clean, there are two bedrooms and two bathrooms and two toilets. The showers are walk-in showers, so great for the elderly not having to climb in and out of bath tubs. There is a huge washer-dryer combo and they also provide detergent. Everything has multilingual instructions. The apartment is also beautifully soundproofed and the finishings are all of extremely high quality and excellent workmanship. No mouldy corners anywhere! And the water pressure and hot water in the shower is second to none. There is a tv projector system in the living area too, with Netflix and Apple TV on it. This area is excellent too. Down the street is a convenience store. One more block away is Starbucks. Cross the road from there is Nakamise Shopping Street and a heap of restaurants and bars. At the other end of the shopping street is a bunch of shopping centres. To top it off, the front desk staff are exceptional. Friendly, welcoming, helpful and kind. We came back from a day of shopping one time with our hands full and trying to find our keycard to tap the elevator. The front desk staff came running up with her keycard and tapped the elevator for us.

Our stay was perfect!

The staff were incredibly nice and accomodating. We were a group of snowboards and had all our gear delivered from Niseko. They brought the gear to our room and helped us ship it all to the airport at the end of our stay in Tokyo. Clean spaces, great location. We would definitely stay here again. The suite was tight for 6 adults, but definitely enough space. There was ample storage space to store luggage and 6 snowboard bags.

Laundry machine is a washer/dry combo that isnt very great but it got the job done. It performed on par with other combo machines we have used.

We booked a two bedroom suite which had a view of Tokyo tower. The staff were fantastic and very helpful. Range of items on offer that could be rented was pretty good. Location was great, walking distance to Tokyo skytree was only 15 mins and about 5 mins to busy streets of asakusa. Cleaning staff would work around our schedule and always friendly.

We had two washrooms/showers, one which wasn’t used. It would have been more functional to have a second toilet rather than shower. We could also sometimes hear the squeaking of the train going past underneath.

The location is great, with a gorgeous view of the SkyTree from our apartment. It was the perfect base for our family of four, very spacious, with plenty of attractions/restaurants a short walk away. The train station is only a 4min walk away which is super handy. Then you're an easy 20-30 mins away from all the major sights/locations. We arrived very late and the night shift worker who greeted us was lovely. Overall we had a very easy/relaxing stay, and would recommend it to all families. Especially if you want to be away from the more busier areas of Tokyo.

Stayed here 2 months as family of four with two kids (4 and 5yr old). We would absolutely recommend Mimaru Suites Asakusa. The staff is very nice, service-oriented and helpful. The apartment is well equipped and clean. A detailed scheduling of cleaning was given to us on arrival. Lot of practicalities make your stay comfortable, e.g., free tea and skin care products, free rental of pajamas, umbrellas, apple TV, toaster, etc. Our unit included a washing/drying machine, for which they also provide you with detergent. The place is well located near many restaurants, transport options, parks, a mall with an indoor playground (4th floor of Ekimise mall), convenience stores, temple, etc. A 24/7 supermarket is also not far to walk. Skytree tower, which has an aquarium and another indoor playground, is not far either and will make it a nice walk over the bridge on a sunny day. We even had a great view to the tower, river, colourful light display, and train line (which keep you and kids entertained).

Very small suggestion: In another Mimaru we also stayed, there were board games for free rental. Would be a nice add to the amenities here as well.

The location was great and convenient to the train station! Asakusa in general is a little further from the center of Tokyo so some rides did take 45 - 50 mins, with at least 1 transfer, but it was manageable. The kids enjoyed sleeping in the tatami room, and the 2 bedrooms were very comfortable. The in-room washer/dryer combo was VERY convenient. Loved putting a load in to wash in the AM before leaving, and coming back to a dry load!

No hand soap in the extra toilet room.

This was our first trip to Tokyo (family with 2 children) and we couldn't have asked for a better place to stay than the Mimaru Suites Asakusa. Staff were lovely and welcoming on arrival, all spoke excellent English and went through a detailed check-in with us. Our 2 bedroom suite was on the top floor with amazing views of the Tokyo Skytree tower. It was clean and comfortable with two separate showers decent sized bedrooms, small kitchen and table. The beds were very soft (which we loved, apparently you can turn over if you like a firm mattress), with lovely bedding/airy duvets - it was like sleeping in a cloud! By far the most comfortable beds and best sleep we had during our 3 weeks in Japan. The soundproofing between rooms seemed excellent, didn't hear any noise from other guests at all. Location wise Asakusa was a perfect introduction to Tokyo. A few minutes to Sensoji, lots of interesting little shops and restaurants especially along the covered mall area just off Umamichi-Dori Ave, close to the river, easy access to trains, walk to Ueno Park/Skytree etc, busy but not insanely so such as areas like Shinjuku. Also highly recommend Suke6 diner just around the corner from Mimaru Suites for an easy and delicious breakfast. We would not hesitate to stay here again when in Tokyo.

Nothing - we loved our stay.

Great choice of hotel for a family. The two bedrooms were fantastic and having a couch/dining space was great after using hotel rooms for the rest of the trip. Surprisingly soundproof. Good location near the train station (short walk) and close to the temple and surrounding shops. Our son loved looking at the trains and the slight view of the Skytree. Asakusa was a good location for families and we felt safe the entire time.

Wish they had two toilets but that’s being picky! Breakfast option would have been amazing.

Excellent location in Asakusa neighborhood of Tokyo. Hotel is a 5 min walk from Senso-ji Temple. Across the street, there is a lovely promenade with great views of Tokyo Skytree and the Asahi building. This is a great area for families visiting Tokyo as it’s less hectic as compared to Shibuya or Shinjuku areas. There are still great shopping and restaurant options here. The Hotel Staff were extremely friendly and accommodating. The room size was ideal for our family of 4 and much larger than our first hotel room in the Shinjuku area of Tokyo at the outset of our visit. Highly recommend!

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