Picture frame window with day bed has spectacular views over the Tokyo skyline.

Top end hotels should not have a charge for fridge items - very old school to worry whether someone drinks a coke or not. Rather stock fridge with a couple of items for guests' use and leave more space in the fridge for whatever guests wish to keep cold.

The views, room and amenities were exceptional. Club lounge was very comfortable, staff was very nice and polite. Overall, amazing hotel. Underneath the hotel there are restaurants and shops which is very convinient. A bit distant from centres like Ginza and Shibuya but the views from the hotel are worth it.

Breakfast has many options but it is like a chaos with replacing some of the items take time.

Everything. We had a corner club room. The room was exceptionally comfortable and tastefully decorated. The club food was delicious as was the breakfast served in the restaurant each morning. The hotel was well located to the metro, which made travelling around the city much easier. Will definitely stay again.

Nothing.

Luxury stay, extremely clean and lovely staff

The housekeeping could be more detailed as bedside tables and tables were dusty even when the rooms were serviced.

The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel, impressed me with its excellent breakfast offerings, luxurious pool, serene onsen, and well-equipped gym. The hotel's impeccable cleanliness and breathtaking views from its high-rise location added to the appeal. Additionally, I loved the stylish and ambient atmosphere throughout the property.

However, I found the breakfast service aloof, with staff rarely offering greetings. The additional charge for onsen facilities for hotel guests was disappointing. The service at the hotel entrance and the quality of dining at the specialty restaurant could have been better.

The room we selected had stunning views of Mount Fuji - when waking up you could see it quite visibly laying in bed. The club lounge inclusion was a worthy perk; there are plenty of things to snack on and we were able to have a great conversation with a fellow traveler. The bathroom tub is in a room overlooking the city and honestly after a long day of walking around it was incredible to lay in the tub and soak my feet while overlooking the city.

If you're going to be going out a lot, the hotel lobby is 36 floors up and the elevators go directly to the lobby and fast. As a person with sensitive ears I didn't expect this to be as bad as it was for me lol. My ears popped and popped pretty forcefully with each ascent/descent of that elevator. This is a first world problem, and says a lot that it's the only thing I didn't like.

The location, the views from the restaurant and bars, the swimming pool on the 30th floor, a great range of small restaurants, supermarkets and coffee shops at ground floor levels, state of the art bath/shower, and the helpful staff, particularly at breakfast.

The automatic and very bright light coming on in the bathroom, when used in the middle of the night! (Plus this is an expensive stay)

This was the best hotel on our 2 week trip. The room was spacious and had an absolutely amazing view! The location is perfect for exploring Tokyo, as it is in the middle between Ginza, Shijuku, Shibuya and is super well connected. Breakfast restaurant was stunning with good breakfast and amazing views. Staff was really helpful. Beds were comfy. Overall no complaints! Thanks.

The Front Office Staff are very friendly. Communicate via spoken English. Mr. Kentaro Usami is an exceptional staff. Does beyond his duties to help us. Deep appreciation. Room has fantastic views - very rare in Tokyo.

Nothing in particular

The staff at Prince Gallery Tokyo Kiochio were amazing. From the moment my family and I arrived at the hotel, we were attended to constantly. My 10 year old daughter was a little nauseous because of the car ride from Haneda airport so arrived at the hotel and promptly got sick at the hotel entrance. Within seconds, she had four staff attending to her needs, giving her water, a cold towel, tissues and helping her to the nearest seating. It was magic. Such impressive service!