Room was clean, everything worked.

Breakfast could be improved by including more Western style foods such as cheeses, boiled eggs, more bread options. Very crowded. While the rooms were very clean the entrance doorway was quite dirty giving an unrepresentative first inpression.

Next to a station, around a 15 min walk to a JR Station, nearby convenience stores. The room I booked was definitely bigger than others I have stayed in.

To be fair, it was my fault for picking a hotel near HND while my flights are at NRT. Besides that, it takes basically an hour to get anywhere within central Tokyo, so if u want to go somewhere you feel the need to stay there until u r done as it trips both ways take an hour. The room gets cleaned everyday if you put up their cleaning sign but I see small marks/stains on walls and bed. There are also no washer/dryer units which seems weird considering the price of the hotel being more costly than those with...

The room was spacious and soundproof. I liked that the hotel provided a Nespresso machine in the room. The location directly opposite the Omorikaigen station meant easy access to everywhere in Tokyo, especially the return trip to narita airport on the Keikyu line, for half the price of the Narita Express. The suica card can be used for easy tap on and off for trains, buses, and monorail. Breakfasts had great variety but were very crowded at peak times. Reception staff was helpful and friendly. I'd definitely book this hotel again.

If you're in a hurry in the morning, you'll need to allow time to queue for breakfasts

The location, cleanliness and value exceeded my expectations. The staff was super helpful since I didn't speak any Japanese at all. In addition, the facility itself was super clean and felt very high end. I also didn't realize how much was around the area. There's a mall (Atre mall) at the Omori station that's only a 15 min from the hotel. This was perfect for my last minute souvenir shopping. (This is in addition to Family Mart and station right across the street which was beyond convenient). This also happened to be the cheapest hotel I stayed in during my visit to Japan. I stayed in 3 hotels total and this was the greatest value. Highly recommend and would definitely stay here for it's cleanliness and proximity to the tourist sights

Location was fantastic opposite a train station (omorikaigan). The rooms were cleaned each day if requested and the staff were lovely. The rooms were a good size and the bath and shower were lovely. My son got really sick whilst there and went to hospital and the lady at the over night counter was FANTASTIC she was so helpful and supportive.

The only thing I didn’t like was one of the male staff at the counter was quite rude when we left our luggage when we first arrived and had a bit of a tantrum when we added a bag last minute.

When you book online, you never know what you’ll get. This was an excellent hotel. Great location right across the street from the subway and7-Eleven. The breakfast was outstanding as was the entire staff. I could’ve stayed closer to Tokyo but chose this and I’m glad I did. I actually stayed an extra day and very likely will stay here again when I fly home next month. Thank you!

I ate breakfast early before the crowd and there’s really nothing more you can do, but the configuration for the buffet is very awkward and cumbersome, but I’m sure you know that.

Very close to Haneda airport but still close to a JR station for JR Pass users. Shinagawa station is very close. The breakfast was really great as you could experience a traditional japanese breakfast.

Very close to Tokyo Metropolitan Rte 316, so if you’re driving the city center can be avoided. Hotel provides paid parking at ¥2200 per night. Just across the street is Omori Kaigan Station, a few konbini near by and halal restaurants 3 blocks away. A few nice attractions near by like the Shinagawa aquarium and an obstacle park. Check-in was smooth, and there are a lot of tourists. Explains why the rooms has 3 single beds. Room was neat and clean, and faces the east that we could see planes taking off from the nearby Haneda airport. Toilet has a conventional bath and shower with really good pressure. WC comes with washlet. The floor we were on had a vending and ice machine. Very convenient. Breakfast was great! I would say ‘Muslim friendly’, food were properly labelled and the cold soba was great! Really wished the karaage was halal because it looked really good! And, they provide takeout cups for coffee and that made my day!

Nothing much. Would have been nice had the bath been the more conventional Japanese ofuro.

My family and I had a great and comfortable stay. No other facilities like an onsen available, and a restaurant for dinner, but it was enough for us to just relax and spend our whole time inside our room. There were some restos and convinis nearby so it was also easy to get other necessities.

A little bit of dusty tables. Some miscommunication from the hotel staff (or their system) and Booking.com about our booking details (for late check out). I think the hotel staff (system) was not notified about it. But everything still went well.

The hotel isn't near the center of Tokyo, but it's right across from a train station where you can take a train for 180 yen to get to Shinawaga station. From Shinawaga, you can buy tickets to go anywhere. The hotel is 2-minute walk to a bus stop where you can catch a bus to Hanenda airport, then a second bus to Narita airport if need to. The facility is nice and new. The bed sheets are good quality.

The room rate really fluctuates and can become quite high when the demand goes up.