Traveled with Location: A few minutes away from Oimachi station, very convenient. Elevators are located for both S and T towers (registration is in S tower). A large Hankyu supermarket with so many options are just below in the same building, as well as various food choices (McDonalds, Denny's, Starbucks, konbini, Japanese restaurants, etc). There is also an onsen at the 3rd level for guests, and a spa I think (but we weren't able to use either during our two-night stay) What really blew me away was that there is a self-service cloakroom in S Tower, with dozens of large lockers and chains EACH with a programmable 4-digit code, which hotel guests can use the day of their check-in AND their check-out; meaning you can arrive early, store your luggage, go around Shinagawa (or anywhere else for that matter), come back, check in, enjoy your stay, and on your check-out day, leave your luggage again for the WHOLE day. This service is completely FREE, but will charge JPY300 for each lock you use after midnight. What a great service for guests!

Space in the room could be larger, but that could be said of majority of accommodations in Japan.

Location is amazing. All the guidances were easy to follow. Onsen was really well managed.

I wish it were possible to purchase breakfast and Onsen tickets through my phone or directly from my room, rather than having to do so only at the reception area. Additionally, it would be great if the entire hotel were non-smoking. I noticed the tiny smell of cigarettes in the hallways on the non-smoking floor, particularly near the windows or when passing by the smoking room, which is located next to the women’s laundry room.

- Super nice location which next to the Oimachi station (only 2 mins walks) so easy to connect Shinakawa and any other station nearby. - Hotel is super clean and comfortable, we sleep really well. - Quiet and great staffs. - Hot bath sauna spa on the 4th floor, only 500yen. really nice. - A lot of convenience stores, super market next to... also drinking spots.

Nothing complaining.

I found the quality of the rooms, the facilities available both inside the room and in the building, to be excellent. All the staff were incredibly kind and friendly. I had a wonderful view of the city and docklands (towards Haneda airport). This building has multiple restaurants, a supermarket, spa, ATM etc. And is location opposite the entrance the metro. I think the area of Shinagawa is also perfectly located for those who want to live in a more residential area but get to the main hubspots within 30 minutes. It's a short walk to many local restaurants and bars, you won't be disappointed! Checking in and out was easy, and the rooms were cleaned daily unless you request otherwise. Thank you so much to all the staff at the hotel! I can't believe how good the price was for this hotel.

Nothing! :)

Great location. Just across the road from Oimachi station which is easily accessible to Tokyo station, Shibuya, Shinjuku and Haneda airport. There is a conbini, Uniqlo and Muji nearby. The room is clean and comfortable. I will use again when I visit Tokyo!

The bathroom area smelled a bit (like a damp cloth) and I didn’t like that I have to keep pushing the shower button every 10 seconds to have water running

It’s was soooo good. Very close to the train station even it’s not on yamamote line but still convenient!! The room is big enough for solo traveler like me, actually it’s bigger than I thought and bigger than normal Japanese hotel room. There is not bathtub in the bath room but I don’t care cause normally I don’t use it. There is Family mart on the first floor. The luggage room was amazing you can use it by yourself there are plenty of place to keep your luggages!! And the reception was self check in however hotel manager are there to help you if you don’t understand the process.

Easy access from station. Nice onsen attached.

Onsen costs extra… property a bit old so there is some sewerage smell in the room’s bathroom. But all old hotels are the same so not much of a complaint rather than pointing out the obvious. Room is much tighter than I remembered. Haven’t came back in a while, realized how much smaller the room in Ours Inn is after using other business hotels in Japan like Toyoko, APA, Elcient etc.

The building has everything I need. A hot spring spa, grocery store, cafés, restaurants, a100-yen store, etc., and right in front of three train stations from which you have easy access to Shinagawa and Haneda Airport. The room is small but functional and clean. Self-check in/out and Self-cloak lockers were so convenient. Helpful and polite staff.

The price may have gone up.

Overall great experience. The rooms are very small as this seems to be mainly a business hotel but you cannot beat the location. Access to the train is literally right across the street and there's tons of food options all around the hotel.

Spa doesn't allow tattooed people to go to spa. I was offered a spa ticket at check-in which I purchased then later found out they discriminate against people with body art and keep them out of certain places. They did refund me.

This hotel surprised me. When every other hotel for the weekend was over $200, Ours Inn was a great value. Just steps from the West Exit in a low key train station. What I liked the most was the self service bag storage. The bag storage room is HUGE, and you enter a PIN number to lock up your bags. You can come early and do this then go explorer the city until your check in time. Then when you leave, you can do the same, store your bags when you check out until it's time to go.