Everything was spot on ... perfect... cleanness was amazing.. comfy beds was 10 out of 10 bathrooms amazing..reception and staff ..very nice and great service

Food ... food...food. you could do alot better.. I was surprised by how unproffesional they are with serving food... my meals were bad ...bad...bad...

I had the most amazing experience at Landmark especially with the staff who were incredible : starting from the Valet guy Anas who was very friendly and helpful, the pool staff Ahmed Sarfandi who has the most exceptional service even with my little son , the restaurant staff Thaer and Tamer and the cleaning staff Ahmed Radaydah who was always smiling and very professional at his work.. I would like to thank these amazing heroes who made my stay valuable and worth every cent.. I will definitely come back again and again

It’s very clean

Good service

My stay at this hotel was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to ensure I felt welcomed and well taken care of. The level of service was outstanding—friendly, attentive, and professional in every interaction. The facilities were immaculate, and it was clear that every effort was made to create a comfortable and enjoyable environment for guests. The attention to detail in both the room and the common areas truly stood out, making it easy to relax and unwind. Overall, the experience exceeded all my expectations. Whether it was the seamless check-in process, the helpfulness of the concierge, or the quality of the amenities, everything contributed to a memorable and stress-free stay. I highly recommend this hotel to anyone looking for excellent service, a beautiful setting, and an unforgettable experience.

We did experience a minor issue with the air conditioning during our stay, but the staff was quick to explain that it was due to a recent change in the weather conditions in the country. They offered an alternative solution with a fan, which was a thoughtful and effective remedy. While it was a small inconvenience, it didn’t detract from the overall experience.

The hotel was simply amazing. Great location near the boulevard, the room was very big and super clean , staff were amazing (specially Omar at the reception) , the cleaning staff were super friendly and they know how to make the guest very pleased with their needs ( special thanks to a great guy named Ahmad alradidah احمد الردايده ), the hotel bellman was super kind and super friendly, the breakfast there has a variety of choices and very tasty, the pool there was super clean, the hotel simply was amazing and I enjoyed to the fullest while staying there for 8 nights.

There was no barber shop in the hotel however, there is one across the street from the hotel.

The breakfast was outstanding, the chef and cooks take a lot of pride in preparing Jordanian food. I was very impressed and surprised. The location is great it’s right between the old and new town and everything is a short Uber drive away. We would definitely come back here for a third time.

After an initial mix up with our reservation, the general manager took care of us and made us feel very heard and important. Because of this we decided to stay another night before we left Jordan. Thank you Landmark for taking care of us!!!

The hotel was very clean and the staff were friendly and helpful, which I really appreciated.

The hotel is too expensive for what it offers, and the preauthorisation/payment procedure was overly complicated and frustrating. They made two preauthorisations on my card, then returned part of the amount—or said they would. If this is their regular payment procedure, it’s really confusing and stressful for guests. It felt like a big mess, and definitely something they need to improve.

I like everything about the staff including the receptionist and the security and the pool safeguards, I get the room 2 hours before the check-in time They responded positively to everything I asked, and my family too. They give us more bottles of water for my kids They carry everything I have and give it to me at the room door since I have two kids to take care of once I enter the hotel. They tried to clean the room two times while my daughter vomited on the ground Special thanks to Miss Marah she realy did her best.

One of the bed in the room was broken, i told the staff about it they try to fix it but it still not comfortable it needs to be replaced, actually I didn’t tell thrm to replace it.

Mr. Hana goes all the way to ensure my comfort and satisfaction, he upgraded my room and complimented free breakfast in replacement of the air conditioning switching mode to heating, that made my room a bit too warm. All the staffs are very friendly.

Security system is a bit annoying, having to scan our car, bags and all belonging all the time before entering the hotel.

Good room & bathroom, excellent beds, breakfast absolutely excellent, very good restaurants on the 13th floor, one on the roof terrace, the other one indoor but with a great view, competent and helpful staff, free (valet) parking,

Noise isolation of the room was good but not great, spa facilities were under renovation and could not be used, quality of the lunch experience at the poolside was compromised by too loud music