The hotel is new and boasts a modern design with a high level of comfort. The family room we booked, consists of a king room and a twin room that connect. This setup allows for both togetherness and privacy. Each room comes fully equipped with a sofa, table, bathroom, dressing area, fridge, and other essential amenities, ensuring a convenient and enjoyable stay. The beds are very comfortable, enhancing the overall rest and relaxation experience.

There were no facial tissues provided in the rooms, which can be an inconvenience. Although there is a pillow menu, the requested pillow was not available during our stay, which was a bit disappointing.

I liked the location - you can walk anywhere you need or call a taxi. Loved that Free bottle of water was every day. Although old-fashioned, sports equipment was available. Very tidy city, nice to maintain order. Many places are Starbucks and nice restaurants.

dust in the room and cleanliness attitude. The lid of the toilet moved in the bathroom. The shower was quite uncomfortable, the water was raining on the floor. There were no towels to settle in. When I asked, I also got a bathrobe. Thanks

The reception staff and manager Aya. Very forthcomong and service oriented. Even when the mistake with the transfer occured Aya rectified it. Location is great as is the hotel itself. The chef was lovely.

More variety at breakfast which caters to international guests. More cheeses, Nutella, Greek yogurt etc. Also, the service staff at breakfast should be more proactive in replenishing the buffet and cleaning the tables properly. This is better than having the guests constantly chase them for things. This would greatly improve the overall experience.

Great location, rooms are clean and spacious, beds comfy. Good value for money.

Rooms were too hot, there was no option to turn the hitting down, reception employees some just great and helpful some not trained properly what lead to many misunderstandings, great selection for breakfast but I hate noticed on several occasions that same products from previous day looking dead was placed on next breakfast (mozarella carpaccio, cut vegetables) .

The room and the bathroom are nice and stylish. The whole hotel looks modern and we'll maintained. Breakfast was good. The staff is nice and the receptionists speak good English. They are also very helpful. WiFi was good in the room, the signal was strong enough and the speed was okay too.

We could not get an airport transfer unfortunately as the hotel requires 2 days notice. This could be improved, but not a big issue as I was able to buy a phone plan with internet and then use YandexGo to get a taxi. The other thing which could be improved is that the hotel should have a contact for repairing clothes. It would be nice to be able to ask the hotel to get clothes repaired.

I recently stayed at Kazzhol Park, and the experience truly lived up to its name. From the moment I arrived, the staff went above and beyond to ensure my comfort. The check-in process was smooth and quick, with a warm welcome. The room was spacious, impeccably clean What truly sets apart is the exceptional service. Every staff member I encountered was friendly, professional, and eager to help. All my needs were met promptly.

We loved the location and the room, especially, though we had to keep the windows open because the room was so hot, but we did love the room.

The breakfast was very crowded and the staff had a hard time keeping food and coffee for the guests. The quality of food was just okay, when there was food available. I don't want to complain too much because other than the breakfast, the stay was fantastic and the front desk staff were very helpful and friendly.

The location was perfect, close to my work event as well as various facilities around - cafes, stores, money exchange. Unfortunately for me I was unable to attend breakfast at the hotel, however the food ordered to the room in the evening was exceptionally good. Staff at the hotel was extremely friendly, polite and supportive of all my needs and requests. Throughout my stay I was also able to live/experience multiple room categories and all of them were great also. The beds were extremely comfortable. Overall - truly highly recommend !!!

I cannot say what I didn't like , because everything was great !

well-regarded for both its breakfast and its central location. The hotel offers a very good breakfast, with a variety of choices and high quality, satisfying many guests during their stay. The breakfast and excellent location contribute significantly to its popularity among visitors.

There was no water bidet in the room which was a challenge to us.

The staff were amazing, all of them especially Adila was very helpful and very respectful. I recommend this place due to its location and the great help we received from the staff. English was no issue in this place.