Really roomy and nice apartment, comfortable and clean, well located, staff is helpful and polite. Good value for money with reduced price (offer) I got. Handy to have the mall below.

Breakfast buffet is very basic. They asked for a deposit for the apartment besides the rental price and did not cover exchange rate fluctuation despite me asking for this (they said they would). I also left some toiletry which could unfortunately not be found or returned (disappointing). The restaurant on the last floor turna into club at night so can be noisy (especially when residing on the higher floors).

It’s a new build, with friendly staff, in a great location with amazing views and fantastic facilities - supermarket and restaurants in the building.

There’s a night club on the top floor and either it or the apartments aren’t well sound proofed so you can hear thumping bass till 5am most nights. Also, being new, the apartment had lots of minor snags eg: - Curtains were missing (which the staff sorted quickly), - Some doors didn’t closing properly - The internet is slow (because some residents download excessively) - the Wi-Fi doesn’t reach all areas of the apartment due to the heavy wall construction - not all the facilities were up and running eg pool bar I believe the management will address all the little things but I’m not sure there are any plans to do anything about the noise.

Location perfect, altho we didnt get the room we booked for the 1st 4 nights they did move us as soon as they could. Super helpful recp team ... NOTHING was ever too much trouble for Florence she was a star!. These apts are fully serviced and all have great views. Safe Secure building and also attached to a shopping Mall ... so a Naivas supermarket, food eating halls (footy available) beauty salon #Dermacare, barbers, jewellery etc etc etc 2 pools, steam room, sauna and gym too (gym guy gave me a tour of facilities) Size of the apartments are huge!!!! We got a look at Studio, 1 bed and Penthouse. Many people live here so are very respectful neighbours. There is also a very nice restaurant poolside PiliPili ... fab staff!!!

No issues

This apartment block is 2 years old and is running super smoothly. aAll the staff are exceptionally helpful and do their very best to accommodate any wish. Security is tight but not officious, the gym is well equipped and the pool is heated. The apartment was very spacious with a reasonable sized balcony and great views of the GTC building opposite. A very comfortable bed and pillows. Sheets and towels changed every other day and cleaning 6 days a week. Perfect for a longer stay such as mine. Kitchen well fitted and fully equipped and bathrooms nice too. Really impossible to find fault especially with the shopping mall below for convenience. I very rarely give a 10 but this place definitely ticks all the boxes

It's not the cheapest place you will find but in life, you get what you pay for and this was definitely worth the money.

I loved the clean and spacious room. All staff were attentive and very helpful. The restaurant at the lobby was a favourite for a quick bite after long days of exploring Nairobi. The place is very secure with quick access to shops and nice cafes in the main part of the mall. Not noisy at all with lots of good light and amazing skyline views from the apartment. Honourable mention and thankyou to Samuel, Alfred and Charles for looking after us during our stay. Will definitely recommend this place to anyone looking for somewhere to stay in Nairobi.

Nothing. Everything was exceptional

The staff was courteous and professional. The building is immaculate and located perfectly where everything you would need is within walking distance. The room was clean and spacious, wifi, tv with full channel listing. The kitchen is well equipped. The bathroom was very nice also. The bedroom was also spacious, and the bed was comfy. The cleaning staff came every day to clean. It was a great overall experience. I will be staying here every time I am in the Westlands.

I had little to no concerns. Perhaps provide more bottles of water.

Close to the express way and other major highways. On top of a mall which was convenient to shop and dine out. Apartments were fully equipped with all that we needed for a self catering stay. The washing machine came in handy especially as we traveled with small children. Wash and dry option of the machine was also great to have since we travelled during the cold and wet season. Staff was excellent especially Florence at reception who was very professional and very friendly. The gym was well equipped with a health trainer on site.

The sauna was not always on and it took a long time to heat up. There rooms should be aired more regularly as there was a musty smell in the bedrooms.

Lovely stay! We were served hot towels and pineapple mint juice upon arrival. Peter picked us up from the nairobi airport to take us to the hotel and made us feel very welcome! We were pleasantly surprised by all of the extra amenities (steam room, sauna, and pool!) for it out of Alfred and Anthony and the front desk staff were lovely and helpful with all of our questions. I didn't get everybody's name but every staff member that we interacted with was truly wonderful and helpful with our questions. Our room was really nice and very comfortable. Great experience!

This is a perfect choice for an apart hotel (with great kitchens and even a washer/dryer) lt is located above a new and lovely mall with great services (food court and restaurants and even an amusement center for families with younger kids) and an amazing supermarket. The rooftop pool and gym (plus locker rooms with a sauna and steam bath) were well maintained and perfect. The staff were super accommodating and helpful ( special thanks to Anthony, Frederick, Queency and Florence for everything).

We were met in the lobby with yummy juice and our keys as well as a brief summary of all the amenities. We LOVED the infinity pool with a view of the city as well as the nearby bar/restaurant. The drinks and meals were great! The rooms themselves were very comfortable and big and we loved the little balconies around.

The sink and shower drains smelled really bad. It's that smell when pipes are clogged with dirt and hair. Every time we ran water the smell filled the room. Really gross.