The reception staff is just not good They really greeted me with a frown face and were very unfriendly. I really felt unwelcome. They also lied to me about the rooms because they didn't know I was a very long-time customer at the hotel and knew this hotel quite well. When I caught them lying, they just became even more unfriendly. It was a very unpleasant feeling to arrive at the hotel and receive such humiliating treatment. The worst of them was a receptionnist named Tishart These are not the kind of people who need to be put on reception to provide servise to customers!!!

We loved it! Spacious, well-equipped rooms. Breakfast was modest, but more than enough. The room was spotless, and daily clean was done with a lot of love and attention to details.

The swimming pool water was a bit cold to our taste. The location is a bit off the main Sukhumvit “action”, but within a reason able walking distance.

The hotel was exactly what i was expecting. Nice comfortable room. Clean hotel. The pool was a nice bonus and the staff was very polite and useful. The breakfast was good but not in the price of the room so quite expensive.

The AC unit was very loud.

Great hotel beautifully situated in an ideal location. The room we were in fully met our requirements for a two week trip. Very friendly and welcoming staff. Great beds in the room and all the amenities.

What we didn't like, there are only 3 small points here: 1) The pool, it was cold the whole time we stayed, it was impossible to swim; 2) Breakfast, it's good but could be more varied; 3) TV in the room, it is either blocked option to use applications such as YouTube and Netflix, or technically they are not possible - when you come for 2 weeks in a room like apartments - you expect a full-fledged Smart TV.

The rooms were nice and clean and modern. The breakfast was 10/10. Set back from the main road so it was quiet - we also didn’t hear any noise from within the hotel. Easy walk to amenities like the atm / 7-11 and the train. Friendly staff.

The location meant that taxis were needed for most trips so make sure you download grab. Also we booked 2 adults 2 kids but were only given 1 spare bed and it was £40 for another which isn’t great service when I booked correctly. The Mexican restaurant opposite was no good for younger kids and there weren’t many restaurants within walking distance good for families.

The location was pretty lovely. There were a few big department stores near the hotel, good places to have food or coffee. What impressed the most was how friendly the hotel staff was. Everyone was ready to help in case I had specific issues. In addition to that, I did not expect the room to be even bigger compared to how it was displayed in the picture. The room had all the necessary amenities for the comfortable staying.

I wouldn't say that it affected my staying negatively, but some people may say that food choices for the breakfast are quite limited. They have been the same every day. If it is not much of a deal breaker for you, then I would highly recommend staying Novotel Living Bangkok Sukhumvit Legacy.

We are traveling with our 5 month old baby for a week and we love everything about our stay! We love it so much that we extended our stay to almost two weeks there. The hotel prepared a nice crib for us, and there's kitchen in the room so it's easy to wash the bottles. Love the bathtub so we can bath our baby easily, and the kid's pool that we let our baby have his very first swim there! The breakfast is great with various selections and a decent gym. Very friendly staffs and helpful! Helped us to arrange transportation, lend us umbrella when it's rainy, and some of them love babies and kids which is a super bonus! The location is just awesome! Walking distance to ASOK station. There's an IKEA opposite, two to three malls nearby, two 7-11 within 5 mins walk, and a few nice massage places around too!

The only downside of it is that some of the days the smell of chlorine in the pool is pretty strong, but it doesn't affect our enjoyment to this place! We extended our stay for 4 more days through booking.com and due to some reason we have to leave a day earlier, and we are unable to change and refund the 1 last day due to the booking.com system. I would recommend to extend directly with the hotel with more flexibility.

The hotel was very nice and located pretty central to the metro and restaurants in walking distance. The room I had exceeded my expectation. It was very spacious and had a full blown kitchen, which definitely added to the value. The bathroom was had a lot of good amenities too. The staff were very attentive and helpful from the beginning to the end.

One of a few complaints that I had was the hotel is hard to locate from transit apps due to it being in an alleyway-like street. Another one is that traffic here is pretty heavy at all times. Definitely be aware of your surroundings for traffic.

Great location. Comfortable rooms, useful to have a fridge/freezer, almost like a service apartment with a small kitchenette-ish area. Mexican restaurant is good, although being in Bangkok there are also lots of good restaurants around. Swimming pool is about the right size for families w young kids. Rooftop tennis court is a plus. We will be staying here again on our next visit.

Not much to complain about, to be honest. Front desk could smile a bit more and show some hospitality - I get it that there are many guests which could be tiresome. Minor issue: the net for the tennis court needed some fixing.

The location was amazing! Located near a few malls and it was easy to get around. If you were so inclined you can have a stroll to CentralWorld, but do note that this will be a bit of a walk. Otherwise, the train station is nearby, so it's not hard to get around. Staff was exceedingly friendly and willing to assist on anything I asked!

I think the one thing that I had an issue with was the jam that was happening on the main road when trying to get out of the hotel and going sightseeing. But this isn't really on the hotel. I would suggest to walk out instead and find a better spot to get a ride or if you're brave enough, to try the bikes.