The hotel location was central of George town main streets and excellent. As soon as we arrived at the hotel, the staff gave us a very detailed introduction to sightseeing in Penang. In addition to that, they prepared a packed lunch box for breakfast since they knew that we would depart early in the morning the next day as well as they sent our parcel at the post office, which was not originally included in hotel service. They also handled the early morning airport drop off for us.

The hotel is stylish, convenient, and has nothing to improve on. The price is not expensive considering the attractiveness of this hotel.

We had an incredible stay. The level of service and quality is the same as any major high-end 5* hotel and perhaps even better as its more personalised being a boutique. The staff were extremely helpful and kind. Everything was perfect from the beautiful room, bath butler service (with speciality tea and chocolates), daily local snacks in the room, turndown service, Aesop toiletries and advice on what to do in Penang. Breakfast was delicious, changed daily and was even tailored to one of us being lactose-intolerant. Thank you very much!

Nothing.

Highly recommend this perfect little gem in the heart of Georgetown. Location was amazing, extremely convenient to walk to all the sightseeing spots in the city. Hospitality here was unmatched. All the staff were so sweet, and they all went above and beyond in recommending us the best restaurants and attractions to visit. Included breakfast was absolutely delicious with a rotating menu (Western / Nyonya / Dim Sum). And finally the room itself - so clean and modern and so much care put into the amenities. The bath butler service was a dream! This hotel was the highlight of our stay in Malaysia and we would definitely stay again.

From the moment we arrived at 88 Armenian Hotel, we knew we were in for a truly special experience. This boutique gem in the heart of Penang exceeded our expectations in every way—especially in how thoughtfully it catered to our needs as vegan travelers. Each morning began with beautifully presented, delicious vegan breakfasts that were not only nourishing but also a highlight of our stay. The kitchen staff went above and beyond to create variety and flavor, showcasing an impressive understanding of plant-based cuisine. The rooms themselves were impeccably designed, blending heritage charm with modern luxury. High-quality furnishings, plush bedding, and refined finishes made every moment in our room feel indulgent and serene. It’s clear that great care was taken to ensure comfort and style in every detail. What truly sets 88 Armenian apart is the extraordinary service. The staff were warm, attentive, and genuinely accommodating. Every request was met with a smile, and their attention to detail—from remembering our breakfast preferences to providing personalized recommendations—made us feel incredibly well cared for throughout our stay. The location couldn’t be better. Nestled in the cultural heart of George Town, we were steps away from vibrant street art, charming cafes, and historical landmarks—yet the hotel felt like a peaceful retreat from the bustle outside. A standout feature was the nightly butler bath service. Returning to our room each evening to find a beautifully drawn bath—complete with scents and soothing ambiance—was a touch of luxury that made our stay unforgettable. We’d certainly return to 88 Armenian Street and would highly recommend it to anyone searching for a luxury stay in Penang. It’s a rare find where heritage, hospitality, and heart come together in perfect harmony.

Prime Yet Peaceful Location: Nestled among hip coffee shops and trendy restaurants, the hotel enjoys a quiet setting just off the main tourist paths. While parking can be challenging, the staff go above and beyond to assist guests. Thoughtful Touches: Enjoyed daily complimentary snacks, a luxurious bath butler service with specialty tea, and an unexpected free upgrade to a spacious loft-style room. Exceptional Breakfasts: Rotating set menus featuring Chinese, Nyonya and other local food varieties were a delicious highlight of each morning. Outstanding Service: Staff provided excellent recommendations, helped with parking logistics, and even suggested personalized city tours and touristy experiences. Futhermore, the staff proactively offered access to a sister property's swimming facilities - we regrettably didn't have time to take advantage, but appreciated the thoughtful gesture during the hottest month in Malaysia. Stylish Design: Beautiful boutique interiors with Aesop toiletries and well-maintained facilities.

Minor Drawbacks Bidet Absence: Note - no handheld toilet sprayer Noise Levels: Some hallway noise was noticeable during peak guest movement times - added soundproofing would improve the experience. The noise was not an issue for my party. Parking: Like most heritage properties in Georgetown, parking is scarse and can be frustrating. Although staff were extremely helpful and solved it for the period of our stay.

What a wonderful hotel at 88 Armenian. There were special touches that make this place unique, like the complimentary bath service, that also came with refreshing iced tea. The complimentary tea in the rooms were of the finest selection and brand. The service was amazing and very personalised. Ranging from dining recommendations both in Georgetown and at our next destination, as well as attentive service from Aitee, KC and the other staff. The hotel was well located on Armenian St, right near where everything was happening. 88 Armenian is of high quality and very bespoke. We would love to come back here again and spend more time the next time around. Thankyou Aitee, KC and everyone - sorry forgot the other names!!

There was no onsite car parking but the staff sorted that out by finding us parking nearby and assisted in paying for the parking via the parking app to save us from having to download and navigate it ourselves. We then paid back the parking in our total room bill. Such great service!

I had a wonderful stay at 88 Armenian Hotel. The boutique charm of the property, combined with its elegant heritage design, made for a truly memorable experience. The room was clean, cozy, and beautifully decorated with thoughtful details. The staff were warm, attentive, and always ready to help with a smile. The location is perfect—within walking distance to many attractions, cafes, and cultural spots. Highly recommended for anyone looking for comfort, style, and a touch of heritage in the heart of the city.

Na

We stayed in a suite which was generously sized, there was enough space for both a baby travel cot and a sofa bed, so it really was perfect for my family of 4! Daily breakfast was delicious. The location was amazing, smack in the middle of the action at Armenian. Great shopping, food, sights in the midst of the beauty of this heritage site. The service at the hotel was also fantastic. KC was especially wonderful and made us all feel very welcomed. Thanks KC!

The only one little thing is because it's a heritage site, cars might not be able to drop you off directly in front of the hotel, so you have to walk a little, which can be a bit hard if it's raining. But that wasn't too big of an issue

The prepared bath that welcomed us at the end of the day was such a luxury. Comes with a set of iced tea for some after bath relaxing. Property is very small so it's very cosy. Breakfast was delicious, loved that we had different menus served on different days. Especially loved the shakshuka - yummy! Bits of the old building has been retained within the rooms - our room had a pretty pillar at the corner.

There was no hot water on our first morning even though we let the water run for very long. The door's electronic lock failed the 2nd night. However, service recovery was fast and everything explained very clearly. It's an old building so I would expect some creakiness, so service recovery was key and 88 Armenian performed very well.

This hotel is an absolute gem - located inside the UNESCO World Heritage George Town old city centre and a stone's throw from most of the street art, the family jetties and most of the street food markets, it's a fantastic location for fellow foodies or culture connoisseurs looking to explore George Town on their own two feet. The rooms are modern (beware the touchpad menus if you're not tech-savvy, though) and very well furnished, with some of the comfiest beds I've had the pleasure to sleep in in the last decade. The experience is topped off by truly brilliant staff - from before our visit until the very last minute of our stay, the team made sure that our stay at the hotel (which was part of our SE Asia honeymoon tour) was truly special. A shout out to Suet Chin (for the pre-planning and arranging of transfers and a food tour guide), and KC and AiTee for looking after us on-site, including an initial 15-minute briefing on the hotel and George Town with many, many recommendations. Appreciated the turndown service and the small goodies we found in our room each evening - from the coconut cookies to the iced tea and the bath butler service! Whenever we'll be back to Penang, we're sure to visit again!

Not a personal dislike but a general comment - keep in mind that this is a small boutique hotel and doesn't have some amenities you could expect in large hotels such as on-site laundry or a gym. The staff will be more than happy to provide you with contacts, though!