It is in Georgetown, near all the main streets, so easy to walk and find something to eat there. I stayed at the Room C. It is spacious more than what I saw in the picture. The bathroom is big. The provide free coffee and water. All's good!

The room is not sparkling clean but it is acceptable. A little musty mold smell.

Great location - closed to many tourist attractions & night street foods.

Noise from property fan on 1st night. Anyway, staff turn off immediately once we feedbacked.

Room was small but functional. Good water pressure in the shower. The best thing about this hotel is the location. It's in Chinatown, within walking distance from most attractions. It's also near the Komtar shopping/transport centre, where you can catch buses to other parts of the island.

There is no lift, and the stairs were quite steep. My partner's suitcase handle was broken, but the staff didn't offer to help us carry it. Even though the hotel seems quite large, the amenities are very basic. There is no laundry service, and the nearest self service launderette is a few minutes' walk away. There is also no cafe/restaurant or common area, although this isn't really a problem, because there are so many options close by.

Convenient accommodation to discover in a walking distance the famous street food and street art of Georgetown. Parking available. Room comfortable and clean. Water and coffee available for free.

Our room was a bit noisy in the evening. We think it was due to the very close restaurant.

Location is lovely, in middle of George Town and surrounded by new years fireworks! Very easy access to other attractions including bank street, surname bridges, and the Top. Close to beaches too (15min on grab). Room is clean, sort of spacious, able to open luggage’s and have some storage. I like the balcony the most and it’s plenty of space to hang clothes to dry. Also included iron and board for washing clothes. But only 1 chair for a room for four person is a bit too few.

No lift, need to lift luggage by self. Only provide coffee o kosong and no other choices, drinking water need to get down stairs by self and walk upstairs which is a bit inconvenient. May be because of high flu season the staff put an ozone machine in front of our door and it smells like swimming pool all the time.

The location was the best. Near to food, bars, and cafes

The bed and pillows were worn out and They could have provided a better mattress and the bed sheet has stains too. The toilet roll was not replaced in time.

The room was cute and was a decent size. The small patio was nice. Most importantly, the suite was in the old town which made everything accessible; there was even a CAT bus stop to and from the ferry for free!

This has nothing to do with the property, but more the street food. Please know that in order to sit at a table, you need to buy a drink. I would recommend Kimberly Street food which is just behind the hotel. They were way more respectful than the main one people go to. Everything was really within walking distance.

No issues with food as there are many stalls/eateries around within walking distance. If you want more choices, then you can always take the free bus which stops about less than 50 meters from the hotel. The only thing about this place was it was a bit difficult to spot and no lifts were available. The room was a bit small but very clean and comfortable. All appliances worked well. Staffs were friendly and helpful. Will stay here again on my next visit

No issues but staffs can improve on their knowledge about interesting places to see and how to get there. Perhaps can provide map of the island with bus number/routes at the premises to hand out to patrons. Any how , we managed to get one from the tourism office some distance away.

Communication was great from the start and location of the place was good. Food easily found nearby with a variety of choices. Bed was super comfy and room was clean. Hot water was never an issue when showering. My parents and I enjoyed our stay here and would book again when we're back in Penang. Keep up the good work!

Stairs was a little tough on elderly parents but that's not a big issue for me.

Clean and comfortable, had coffee available in the room and reception, easy to walk around the sights of old town Georgetown , lots of great food nearby morning and night.

Bed was slightly uncomfortable on one side for one of our party , and we had rooms facing outside with small terrace which was noisy some days as work was going on in the yard , it really nothing to complain about !