Room was really small and snug, but it wasn't an issue for me as I was booking only for one person. The location is absolutely stellar, as you'll be smack dab in the middle of Georgetown, very convenient for travel. A convenient store is just around the literal corner for any smaller emergencies, or if you're just feeling peckish. Staff is also nice and accommodating!

Safety was a little questionable as the only emergency stairs accessible to guests that I can see is blocked and used as a storage room at the ground floor. Lift is also very small and narrow, so I'd say this place is ideal only for smaller groups.

So far okay. For 3 family members with one toddlers 4year old. Come with brush teeth. Toilet so far okay n clean. Have water heater too. hot n cold water at reception can refill. Staff also friendly. Have lift. Near city. Just walk to breakfast at Hutton Lane also psar chowRasta . Love this part 🤣

The size room Bit small . For muslim to prays have minimal space.

The staff are mostly helpful, the hotel is clean, and the hotel is surrounded by street food, shopping centres (for groceries like water) and transit in all directions. Importantly, this hotel is a short walk from a very unassuming street stall that sells the best har mee (prawn noodles) that we've *ever* had. We'll try to stay at this hotel again next time we visit Penang.

Personal preference, but the room fragrance was not to my liking. We solved this issue by turning off the fragrance diffuser.

I booked a standard double room with en-suite shower. The room was very small but comfortable. Shower cube is divided only by glass so it doesn’t feel very private but it’s was not an issue for me. There was some mould on the walls of the bathroom but toilet, washbasin and floor were clean. No windows make the room perfect for sleep but difficult to wake up in the morning without alarm. Staff was polite and helpful. There’s water refill and free coffee in the lobby. Location is great right in the centre. Overall good value for money. I’d stay here again.

No windows, very small room.

The staff! All so so friendly, kind and helpful - gave so many honest recommendations! The room was comfy, clean and didn’t smell at all (not sure what the other reviews were talking about). Maybe a 10 min walk to George Town, near the shopping mall too. Really loved my time here 😀

Nothing!

Spacious area for sitting at the lobby, with free drinks and cool air conditioner. Can keep luggage at store room after checking out. Helpful staff

The shower gel is empty As the room is rather small, the AC blows to the face

The room was pretty, comfortable. The staffs were polite, there was a corner for free flow drinking water and coffee. There were a microwave and refrigerator, dedicated for Halal foods only, which amazed me. I mean, considering the neighbouring area with no muslim-friendly facilities and halal restaurants and such, they still provide the halal corner for the guest. There was a Qibla sign in the room, too. The location is so strategic, near to the attractions, Prangin Mall and Komtar. The wifi provided is excellent too

Nothing

Clean and comfortable hotel. Nice friendly staff that were always helpful. Good location, close walk to a large mall as well as walking distance to all the main attractions in old town. not much more than a 15 minute walk to them all.

Clean room and friendly staff. Walking distance to restaurants and few coffee shops in the morning near market

Bathroom no towel rack or hook to hang. Bathroom door no lock, swing glass door that cannot close tightly. No privacy when shower

Room, Location, Cleanliness, Value for money, FO

Just some noise when someone closes their door 😂 not good if you are like me that can hear soft noises.😂😂