the room and the location is very close to the city centre. the room service is also good. you can get better price if you directly contact the hotel for better deal. you'll have a good night sleeping there for sure. there's 1 water filtered in level 1.

there's no designated parking by hotel. some part of the building is still in construction. the lift is kinda slow. there's no view from the room window, blocked by the next building.

As a solo female traveler i fell safe and comfortable here. Staff are polite, nice and respectful, most especially Sajib. They upgraded me in bigger room. The bed are comfortable and clean sheets. They provide toiletries (shower gel and tissue). Strong shower and warm. Have a water bottle everytime they clean my room. Have a kettle and mug. Aircon works, closet and cable tv to watch some english movies. The room is clean. Very convenient if you want to party at bukit bintang just walking distance. And surprisingly rooms are soundproof, heavy doors you can sleep well. Highly recommend it. They also have elevator if you have luggage. Thank you for nice service and keep it up.

Nothing

The location was excellent and the room was quiet, good for sleeping. The bed was very comfortable and the shower was great. The aircon worked well although it was very noisy. The TV worked well. There were enough electrical outlets and good WiFi.

Since there is no window, it would be nice to have better lighting. The room was too dark. The aircon was very noisy. And I didn't like how they added a 10% service charge over and above the room fee that was shown on booking.com. If you read the fine print you will see this, but it still caught me by surprise. There was also a RM 50 key deposit.

What ever i want get very easily .and Everything is near by ,grab also get very fast and easy

Everything. staff behaviour super .they really very gentle

Overall nice the room i regular cust the hotel, love reception so nice person day and night shift

Just One i Don't like house keping not everyday clean the room no nice,i'll tell to the person he angry me say not everyday clean because u check in 2@3 nite, LoL

I like the staff, they were very nice and they helped me whenever I ask them. Specially the guy of the Reception Sajib. I suggest anyone to stay there if he's looking for a place close to the city center.

Great location.

Tiny room & AC remote not available.Temperature can't control.

Locations is very near to the Bukit Bintang. Although have to round 2-3 times for a parking but that is not property’s fault. The rooms were super duper. The staff so friendly. Should the management of VIVIDS HOTEL give bonus to their staff especially that guy I forgot his name. Eventhough theres a couple yelled at him (which idk for what reason) he still keep calm and do his work excellently.

Don’t think of much. Everything was perfect.

It is a very nice hotel. The shower is modern and the bed is very comfy. They also provided large towels, waterbottles, and a toothbrush with toothpaste

Very convenient with location the room like japanese style and the staff very friendly

Dont have proper parking