The staff and the location were our favorite parts. Daniel, Sergio, Adriane and Juan were genuine, open, helpful and professional. We had to shorten our stay by a few days due to a medical situation and they refunded us the unused nights. Breakfast on the rooftop terrace was delicious and Sergio made us feel we were at a posh resort :). The restaurant had the best desserts we’d had in town and the view, cocktails and nightly live music was a wonderful way to end our days.

There was some construction from 10:30 pm to 12:30 am in the building right across from our room. The noise made sleep impossible. Hotel staff was very responsive. They talked to the workers and offered us any other room in the hotel we wanted but unfortunately the noise could not be escaped. This was completely beyond the control of the staff at the hotel.

Everything is very nostalgic. Even the real hardwood floors in the rooms and the building still has stone stairs inside . Very small and beautiful. Awesome shower pressure, excellent decoration. Really nice restaurant on the roof with a very good mixture of cuisine. I come down from US every two weeks, stay for two weeks, and repeat. My home away from home in historic down town Queretaro. Staffing is great as well.

Need to check air conditioning on the rooms. They have potable units. But that is not a problem (I liked it, it added to the charisma) but mine wasn’t working very well.

My wife and I thoroughly enjoyed our stay. We both repeatedly commented on how lovely the whole experience had been throughout our stay. We stayed for 8 night and the staff was great. We loved the perfect location and the rooftop restaurant was Amazing and with exceptional view we couldn't beat. We Would definitely stay again.

Excellentboutique hotel in the middle of Querétaro, yet quiet at night. Beautiful rooms, comfy beds. Very friendly and helpful staff! Best part: breakfast on the roof terrace!

That I had to leave....

It's s very beautiful boutique hotel. The staff is very kind and helpful. The room is clean and has the basic equipment you need. There's a restaurant in the rooftop with beautiful views over Queretaro. At day 3 there was an issue with electricity in my room. The solution they offered was really good.

No complaints

Stayed here twice, its a really nice hotel in a fantastic location, near to almost all of the downtown core. The rooms are well decorated with comfortable beds, a giant TV, and coffee/fridge facilities The bathrooms are well designed with good ventilation. The hotel itself is beautiful and quiet despite its location, and has a fantastic rooftop bar with amazing views over the city at night. While its not the cheapest hotel in Queretaro, it is one of the nicer ones I stayed at.

Very minor maintenance issues, like a broken toilet handle or power sockets that seem a bit too large for most plugs. Otherwise perfect place!

I liked that the staff was very kind and helpful. They received my car and took it to the parking lot. Everything I needed was at a walking distance and the roof top bar & restaurant have an amazing view and delicious food. The room service was superb and the room was cozy and clean.

Perfect location in historical town center. Walking distance to Plaza de Armas and Plaza de Armas. We booked a double room with double beds. Two good sized beds, I think they are at least queen size. The room doesn’t have a desk, but has a small round table with two chairs. We like the small refrigerator in the room. The roof top bar/restaurant is nice. We stayed there for three nights.

Our room was not cleaned during our stay. It seems the housekeeper only wants to clean rooms due to check-out that day. We usually came back at 3pm and the room was not cleaned. Our room does not face the street and has a tiny window that faces a closed corridor. They do have rooms that have big window facing the street. Our room is very hot during our stay. No AC in the room. They do have a ceiling fan and a standing fan in the room.

Great location near center of Queretaro yet quiet. The staff were so friendly and helpful. The rooftop restaurant was a perfect ending to our stay in Mexico.

Loved the room and building. The terrace has an incredible view and I was able to get an amazing shot of the full super blue moon above Querétaro.

Nothing