Hotel Mamá Carlota is located in Santiago de Querétaro, Mexico, just 0,7mi from the city center. The address is Calle 15 De Mayo 24, placing guests within easy reach of downtown sights and local flavor.

Guest comforts include Spa/Wellness packages, free Parking, and free Wifi, plus a Streaming service like Netflix for cozy nights in. Massages are available for an extra charge, while a Tour desk and Babysitting/Child services (both with extra charges) help tailor the stay. Rooms feature Private entrances, Terrace, Balcony, Patio, Views, and soundproof design, along with Extra long beds (>6.5 ft), Free toiletries, a 24-hour front desk, Non-smoking rooms, and soundproofed interiors.

With 279 reviews, this hotel offers a traveler-friendly base near the city center, and prices start from $71.

Room choices span from the snug Double Room, Pool View at 173 sqft to more generous layouts like Deluxe Queen Room at 226 sqft, catering to couples, families, and groups. Some options boast pool or sea views, while private entrances open onto terraces, balconies, or patios, offering a real sense of space and outdoor ambience. Soundproof interiors and extra-long beds (over 6.5 feet) add a touch of comfort, complemented by free toiletries for easy packing.

A range of configurations is available, including Signature, King (1 x King bed) and Signature, Queen (1 x Queen bed), plus the Room - 2 Queen (2 x Queen beds) and Economy options. For larger crews, Deluxe, King accommodates up to 4 adults and 3 children, and Deluxe Queen Room provides a Queen bed in a well-laid-out space. Non-smoking rooms with views—whether pool, sea, or city—round out the choices.

Cash is the accepted payment method. Practical perks include free parking, free wifi, and Netflix streaming for cozy nights in, along with spa/wellness packages for guests seeking pampering. Additional services like massages (for an extra charge), a tour desk, and babysitting/child services are available for an extra fee, while a 24-hour front desk ensures assistance around the clock. With 279 reviews, this property offers a traveler-friendly base near the city center.