The rooms are spacious and very comfortable and they're very attractive and everything was in perfect working order and they now have air conditioning

This is the second time I've stayed there and there has always been mosquitoes in my room i'm not exactly sure how they get there if it's from the bathroom or if it's from the door's not being properly sealed but it's very annoying

The guy who checked us in was very pleasant and helpful. He even got me change that I needed to pay the taxi driver who got us there from the bus station. The room was big, king bed and nice bathroom. We knew that breakfast wasn't included but reception indicated where to go and we found some nice options. Lots of restaurants, cafés and ice cream spots nearby.

This boutique hotel was immaculate! The location was fabulous as we only had a couple of days and wanted to walk everywhere in the Historical part of the city. The staff were super friendly….especially Rosa who gave us good ideas for eating and shopping. Small touches like tea, coffee and cookies in the lobby, pretty renovated rooms, every staff person outwardly helpful and happy, led me to give this one my super high rating.

it was all good!

Very spacious rooms, super clean linens and towels. Location is right in the middle of downtown Queretaro.

No breakfast service or meal options within the hotel.

Staff attention, great garden view, so relaxing, very clean rooms, some moisture in my bathroom, they offer you coffee and tea available all day (that’s great) somehow for the hotel size, you will hear doors and people getting inside and outside their rooms. Very good water pressure for taking bath 👍🏻

they don’t have any disability facilities. No ramps. Also no bellboy who helps with your luggage and their parking are 3 blocks away the hotel…

Centrally Located. The receptionist were double responsive to answer any questions and provided us with a tour pick up at the hotel. Cleanliness of room and grounds with a secure entrance to the hotel.

Coffee was served at 8am. I'm an early 🐦. All else was well.

Central location and quiet

There were four ladies staying in our room, toiletries needed to be better stocked. Tight for space in the bathroom.

Location, the room was comfortable, staff were friendly (but they don't speak much English), It was one of the best rooms of our trip in this price range.

The staff was not able to help with advice for travelers. We had to ask at other hotels for help when needed.

Room was big, clean and comfortable. Amazing hotel, great patio, centric and close to everything. Staff super friendly, gave us insights for tours, restaurants, express check in... I absolutely loved it! Felt like home! My place of stay when in Queretaro!

Clean, large rooms at a great location in the center of town. Front desk staff Lety was particularly helpful with recommendations in the city and helping me call a taxi when my phone wasn't working.

The internet was spotty and went out for about 30 minutes one of the nights.