354 reseñas
Desde
$28Avenida 10 Entre Calle 20 Y 22, Riviera Maya, 77710, QR, México
354 reseñas
1/30
Paquetes de spa/bienestar
Piscina al aire libre
Wifi gratis
Aire acondicionado
Mostrador de tours
Recepción 24 horas
Habitaciones para no fumadores
Sombrillas de playa
Hacienda Paradise Hotel shines as a 4-star escape in Playa del Carmen, Quintana Roo, Mexico. Nestled at Avenida 10 Entre Calle 20 Y 22, it’s just 0,7mi from the city center and offers breakfast to start mornings right, with breezy access to beaches and local sights.
Reviews: 354. Minimum price starts from $28 per night.
Featured amenities include Spa/Wellness packages, outdoor swimming pool (free), and free Wifi, with additional options such as shuttle service (extra charges) and airport shuttle (extra charges). Air conditioning, a 24-hour front desk, and non-smoking rooms ensure comfort, while free beach umbrellas and beach chairs, a patio with garden views, and garden surroundings add to the laid-back vibe; free toiletries, a balcony, a bidet, and a bathtub complete the retreat feel.
From the moment guests arrive, Hacienda Paradise Hotel invites playful exploration and relaxation. The outdoor pool is free to use and features an adults-only shallow end for easy sunbathing, while Spa/Wellness packages offer a touch of pampering between strolls to the beach. Connectivity is easy with free Wifi, and comforts like air conditioning, a 24-hour front desk, and non-smoking rooms keep things smooth. The vibe is completed by free beach umbrellas and chairs, a balcony, a patio with garden views, and lush garden surroundings—perfect for lounging between adventures.
For those curious about the sleeping arrangements, a wide range of rooms awaits: Deluxe Suite, King (377 sqft); Premium, Sea View (accommodates up to 6 adults and 3 children); Triple Room; Quadruple Room, Terrace; Luxury, King/2 Queen (4 adults, 3 children); Suite, Balcony; Room With Sea View; King Room, Pool View; and more like Room With Garden View. Several options come with balconies or terraces to enjoy the breeze, and configurations vary to fit couples, families, or larger groups.
Practicalities round out the stay: cash is accepted and a long list of cards is welcome, including American Express, Mastercard, Visa, Diners Club, JCB, Discover, Maestro, and UnionPay. Shuttle services are available for a fee, including an airport shuttle, making transfers simple after a day of beach-hopping. With breakfast served to jump-start mornings and beaches and local sights within easy reach, this Playa del Carmen base balances convenience with a laid-back, garden‑level vibe.
Aeropuertos más cercanos
Cozumel International Airport
12miCancún International Airport
30,7miPaquetes de spa/bienestar
Piscina al aire libre
Wifi gratis
Aire acondicionado
Mostrador de tours
Recepción 24 horas
Habitaciones para no fumadores
Sombrillas de playa
Sillas/Tumbonas de playa
Patio
Vista al jardín
Jardín
Artículos de aseo gratis
Balcón
Bidé
Bañera
Mostrar 7 fotos
Colonial, 2 Camas Individuales, Patio
1 Cama Individual
325 pies cuad.
Minibar
x4
+
x3
Más detalles
COLONIAL PATIO TWIN is 323 square feet and includes 2 single beds 80-130 width plus hairdryer.
Mostrar 4 fotos
De lujo, King/2 Queen
1 Cama King Size
2 Camas Queen Size
345 pies cuad.
Minibar
x4
+
x3
Más detalles
LUXURY ROOM is 344 square feet and includes either a king-size bed 150-183 width or 2 queen-size beds 150-154 width plus hairdryer.
Mostrar 8 fotos
Habitación, Balcón
1 Cama Doble
Balcón
+
Más detalles
Balcony
Mostrar 8 fotos
Habitación - 1 cama King, Balcón
325 pies cuad.
Balcón
Televisor de pantalla plana
+
Más detalles
The spacious double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Mostrar 13 fotos
Suite Deluxe, Tamaño King
1 Cama King Size
375 pies cuad.
Acepta mascotas
Wifi gratis
Minibar
Televisor de pantalla plana
+
Más detalles
Mostrar 18 fotos
Habitación con dos camas, Terraza
1 Cama Individual
Terraza
x4
+
x3
Más detalles
Mostrar 8 fotos
Suite Deluxe, Individual
1 Cama Individual
375 pies cuad.
Acepta mascotas
Wifi gratis
Minibar
Televisor de pantalla plana
+
Más detalles
Mostrar 12 fotos
Colonial, Tamaño King, Patio
1 Cama King Size
Patio
+
Más detalles
Mostrar 7 fotos
Habitación - 2 Camas Dobles, Balcón
2 Camas Dobles
325 pies cuad.
Vista al jardín
Baño Privado
Balcón
Bañera
+
Más detalles
Mostrar 4 fotos
Habitación con cama King, Vista a La Piscina
1 Cama King Size
375 pies cuad.
Vista al jardín
Baño Privado
Balcón
Bañera
x4
+
x3
Más detalles
Room Pool View King Bed
Mostrar 8 fotos
Habitación con cama King, Balcón
1 Cama King Size
325 pies cuad.
Vista al jardín
Baño Privado
Balcón
Bañera
+
Más detalles
Mostrar 5 fotos
Habitación - 2 Camas Dobles, Vista a La Piscina
2 Camas Dobles
375 pies cuad.
Vista al jardín
Baño Privado
Balcón
Bañera
x4
+
x3
Más detalles
6.9
354 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Desayuno
Reseñas destacadas:
Greg
8.2
noviembre de 2024
Basic breakfast was sufficient but Toast is always a problem in Mexico. Cooked on a flat top, then stacked in a basket to get tough & very chewy. Have had this problem in other places there too. Optional purchase breakfasts were very good and very reasonable Staff were excellent, particularly Rebecca in the restaurant. She saw my wife's mobility problems and brought our breakfast to our patio. Very thoughtful and a pleasure to have her and the other servers there. We chose the hotel because the rooms are accessible, location is great and the value is good.
Rental bike outside the hotel often blocked the handicap ramp. There were no glasses, face cloths or facial tissues in the room.
Jolanda
8.2
febrero de 2024
Great location. Friendly, helpfull & professional staff. Exterior (front facing side), entrance, garden, pool, breakfast bar/restaurant. Clean and neat outside with daily room cleaning. Would book again.
Finishing touches need to be redone, missing glass strips in bathroom windows, gaps in rooms front doors (would reduce noise once it's centally located), sliding balcony doors didn't really slide well, tile grout, shower cabin silicon sealing, old holes tepmorary covered, electricity outlets on convenient spots (none next to beds). Fresh coat of paint here and there... But I think they're on it...saw several technicians and painters the last couple of days. Breakfast...needs to be rethought...especially wanting to charge extra for milk in the coffee (uncluded in the breakfast) which is not the staffs fault...you could see that they were not happy having to 'force' some silly rules on complaining customers.
Angel
8.2
diciembre de 2023
The spa
No había alberca disponible
Amanda
8.2
marzo de 2024
Excellent location in playa, rooms are clean and comfortable
Only negative I will say is if you can pay before you travel will save you a lot of trouble . Banking and POS system is terrible.
Caroline
8.2
junio de 2023
The location is very good. The pool is nice and the staff friendly. Overall a good option for the price of this hotel.
No food or drink options available on site. This may be due to the pandemic and staffing issues. There was clearly once a bar and meals area next to the pool which is no longer operating. There was also asmall Spa area which is also no longer opeating.
Denis
8.2
marzo de 2024
Staff at Reception was very accommodating. They upgraded us to a ground floor room that was quiet. Had a nice pool outside our room.
The shower did not work well. The pinholes in the shower needs to be unclogged. Very long wait for hot water. Breakfast was nothing to get excited about!
Manon
8.2
marzo de 2024
the front desk people were very helpful especially the one on the day we arrived friendly environment first floor with a table outside and chairs to eat or drink simple and no fuss
the flow of the shower was really slow
Jean-marc
8.2
febrero de 2024
The location, the pool and the staff
The breakfast, we have to pay to have a bit milk in the coffee and we don't have the choice.
Todd
10
octubre de 2023
Alma was so great and always helpful and friendly. Other staff were friendly as well and such a great location and fairly quiet for being so close to 5 th Ave. The AC and pool were nice too.
Low water pressure at times.
David
10
mayo de 2024
The location was perfect, staff were super friendly , the pool was amazing
Atracciones
Fundadores Park (El Zócalo)
0,3mi3D Museum of Wonders
0,5miXenses Park
4,6miRio Secreto Nature Reserve
5,2miDiscover Mexico Park Cozumel
12,9miKantun Chi Ecopark
15,3miXotik-Ha EcoPark
15,5miSelvatica
16,7miThe Mayan Cacao Company
16,7miSan Gervasio Mayan Ruins
17,1miPlaya Palancar
18,6miEl Mirador Lookout
22,4miXoximilco Cancun
28,6miCenote Dos Ojos
29,7miCenotes Sac Actun
30,9miAtracciones
Fundadores Park (El Zócalo)
0,3mi3D Museum of Wonders
0,5miXenses Park
4,6miRio Secreto Nature Reserve
5,2miDiscover Mexico Park Cozumel
12,9miKantun Chi Ecopark
15,3miXotik-Ha EcoPark
15,5miSelvatica
16,7miThe Mayan Cacao Company
16,7miSan Gervasio Mayan Ruins
17,1miPlaya Palancar
18,6miEl Mirador Lookout
22,4miXoximilco Cancun
28,6miCenote Dos Ojos
29,7miCenotes Sac Actun
30,9miAeropuertos
Cozumel International Airport
12miCancún International Airport
30,7miUbicación
Características
Restricciones de edad
Disponibilidad
Paquetes de spa/bienestar
Piscina al aire libre
Wifi gratis
Aire acondicionado
Mostrador de tours
Recepción 24 horas
Habitaciones para no fumadores
Sombrillas de playa
Sillas/Tumbonas de playa
Patio
Vista al jardín
Jardín
Artículos de aseo gratis
Balcón
Bidé
Bañera
Accesibilidad
Pisos superiores solo accesibles por escaleras
Unidad accesible en silla de ruedas
Unidad completa en planta baja
Baño
Artículos de aseo gratis
Bañera
Baño
Baño Privado
Bidé
Ducha
Papel higiénico
Secador de pelo
Toallas
Características de seguridad
Botiquines disponibles
Comida y Bebida
Minibar
Comodidades de la habitación
Enchufe cerca de la cama
Ventilador
Distanciamiento físico
Pago sin efectivo disponible
Dormitorio
Armario o clóset
Exteriores
Balcón
Jardín
Muebles de exterior
Patio
General
Aire acondicionado
Cesta para mascotas
Cuencos para mascotas
Habitaciones para no fumadores
Mosquitero
Propiedad libre de humo
Suelo de baldosa/mármol
Internet
Wifi gratis
Medios y Tecnología
Televisor de pantalla plana
TV
Seguridad
Acceso con llave
Acceso con tarjeta
Alarma de seguridad
Alarmas de humo
Caja fuerte
CCTV en áreas comunes
CCTV fuera de la propiedad
Extintores
Seguridad 24 horas
Seguridad alimentaria y de bebidas
Comida entregada cubierta de forma segura
Servicios de Limpieza
Limpieza diaria
Servicios de Recepción
Cajero automático en el lugar
Factura proporcionada
Guarda equipaje
Mostrador de tours
Recepción 24 horas
Spa
Masaje
Masaje corporal completo
Masaje craneal
Masaje de cuello
Masaje de espalda
Masaje de manos
Masaje de pies
Masaje para parejas
Paquetes de spa/bienestar
Piscina al aire libre
Sillas/Tumbonas de playa
Sombrillas de playa
Spa
Zona de spa/Relajación
Transporte
Alquiler de coches
Recogida en aeropuerto
Servicio de traslado
Traslado al aeropuerto
Traslado al aeropuerto
Vista
Vista a la piscina
Vista al jardín
Vista al patio interior
Desde las 15:00
Hasta las 23:30
Los huéspedes deben mostrar una identificación con foto y tarjeta de crédito al registrarse
Hasta las 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Políticas para niños
Children of all ages are welcome.
Children 5 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
No capacity for extra beds or cribs.
Efectivo
American Express,
Mastercard,
Visa,
Diners Club,
JCB,
Discover,
Maestro,
Cash only,
UnionPay
Esta propiedad acepta efectivo.
When are the check-in and check-out times for Hacienda Paradise Hotel?
Hacienda Paradise Hotel offers check-in timings from 15:00 to 23:30. Make sure to check out by 12:00.
What are the rates at Hacienda Paradise Hotel?
Starting rates at Hacienda Paradise Hotel begin from $28. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Hacienda Paradise Hotel?
The hotel offers Double Rooms with Balcony, Twin Rooms with Balcony, Deluxe Twin Rooms, and Deluxe Rooms. All rooms do not allow smoking. The Double Rooms and Deluxe Rooms accommodate 2 adults and 1 child while the Twin Rooms and Deluxe Twin Rooms accommodate 4 adults and 2 children. The Double Rooms and Deluxe Rooms have 1 King size bed while the Twin Rooms and Deluxe Twin Rooms have 2 Double beds. The room sizes range from 323 sqft to 377 sqft.
Which amenities can guests enjoy at Hacienda Paradise Hotel?
Guests at Hacienda Paradise Hotel by BFH can spend their time enjoying a range of leisure amenities. One of the highlights is the outdoor swimming pool, which is available all year round. The pool features a shallow end and is accessible exclusively for adults. This is the perfect place to relax and unwind while soaking up the sun.
In addition to the pool, the hotel also offers various spa and wellness packages. Guests can indulge in a variety of massages, including full-body, hand, head, couples', foot, neck, and back massages. There is also a spa lounge where guests can relax and unwind after a day of exploring.
For those looking to stay active, the hotel provides yoga classes. This is a great opportunity to engage in some fitness and find inner peace.
Overall, guests at Hacienda Paradise Hotel have a wide range of options to enjoy their leisure time at the hotel, from swimming and sunbathing to pampering spa treatments.
Does Hacienda Paradise Hotel feature a pool area?
The hotel has one pool available. It is an outdoor pool that is available all season. However, there are age restrictions, as it is for adults only. The pool also features a shallow end.
Does Hacienda Paradise Hotel accept credit cards and cash payments?
Yes, Hacienda Paradise Hotel by BFH accepts both credit cards and cash payments. They accept credit cards such as American Express, Mastercard, Visa, Discover, Diners Club, JCB, Maestro, and UnionPay. In addition, they also allow cash payments.
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