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6.9

354 reseñas

Hacienda Paradise Hotel

Hacienda Paradise Hotel

Avenida 10 Entre Calle 20 Y 22, Riviera Maya, 77710, QR, México

Seleccione fechas para ver precios

Paquetes de spa/bienestar

Piscina al aire libre

Wifi gratis

Aire acondicionado

Mostrador de tours

Recepción 24 horas

Habitaciones para no fumadores

Sombrillas de playa

Hacienda Paradise Hotel

Hacienda Paradise Hotel shines as a 4-star escape in Playa del Carmen, Quintana Roo, Mexico. Nestled at Avenida 10 Entre Calle 20 Y 22, it’s just 0,7mi from the city center and offers breakfast to start mornings right, with breezy access to beaches and local sights.

Reviews: 354. Minimum price starts from $28 per night.

Featured amenities include Spa/Wellness packages, outdoor swimming pool (free), and free Wifi, with additional options such as shuttle service (extra charges) and airport shuttle (extra charges). Air conditioning, a 24-hour front desk, and non-smoking rooms ensure comfort, while free beach umbrellas and beach chairs, a patio with garden views, and garden surroundings add to the laid-back vibe; free toiletries, a balcony, a bidet, and a bathtub complete the retreat feel.

From the moment guests arrive, Hacienda Paradise Hotel invites playful exploration and relaxation. The outdoor pool is free to use and features an adults-only shallow end for easy sunbathing, while Spa/Wellness packages offer a touch of pampering between strolls to the beach. Connectivity is easy with free Wifi, and comforts like air conditioning, a 24-hour front desk, and non-smoking rooms keep things smooth. The vibe is completed by free beach umbrellas and chairs, a balcony, a patio with garden views, and lush garden surroundings—perfect for lounging between adventures.

For those curious about the sleeping arrangements, a wide range of rooms awaits: Deluxe Suite, King (377 sqft); Premium, Sea View (accommodates up to 6 adults and 3 children); Triple Room; Quadruple Room, Terrace; Luxury, King/2 Queen (4 adults, 3 children); Suite, Balcony; Room With Sea View; King Room, Pool View; and more like Room With Garden View. Several options come with balconies or terraces to enjoy the breeze, and configurations vary to fit couples, families, or larger groups.

Practicalities round out the stay: cash is accepted and a long list of cards is welcome, including American Express, Mastercard, Visa, Diners Club, JCB, Discover, Maestro, and UnionPay. Shuttle services are available for a fee, including an airport shuttle, making transfers simple after a day of beach-hopping. With breakfast served to jump-start mornings and beaches and local sights within easy reach, this Playa del Carmen base balances convenience with a laid-back, garden‑level vibe.

Aeropuertos más cercanos

Cozumel International Airport

12mi

Cancún International Airport

30,7mi

Servicios más populares

Paquetes de spa/bienestar

Piscina al aire libre

Wifi gratis

Aire acondicionado

Mostrador de tours

Recepción 24 horas

Habitaciones para no fumadores

Sombrillas de playa

Sillas/Tumbonas de playa

Patio

Vista al jardín

Jardín

Artículos de aseo gratis

Balcón

Bidé

Bañera

Habitaciones

Mostrar 7 fotos

Colonial, 2 Camas Individuales, Patio

1 Cama Individual

325 pies cuad.

Minibar

x4

+

x3

Más detalles

COLONIAL PATIO TWIN is 323 square feet and includes 2 single beds 80-130 width plus hairdryer.

Mostrar 4 fotos

De lujo, King/2 Queen

1 Cama King Size

2 Camas Queen Size

345 pies cuad.

Minibar

x4

+

x3

Más detalles

LUXURY ROOM is 344 square feet and includes either a king-size bed 150-183 width or 2 queen-size beds 150-154 width plus hairdryer.

Mostrar 8 fotos

Habitación, Balcón

1 Cama Doble

Balcón

+

Más detalles

Balcony

Mostrar 8 fotos

Habitación - 1 cama King, Balcón

325 pies cuad.

Balcón

Televisor de pantalla plana

+

Más detalles

The spacious double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Mostrar 13 fotos

Suite Deluxe, Tamaño King

1 Cama King Size

375 pies cuad.

Acepta mascotas

Wifi gratis

Minibar

Televisor de pantalla plana

+

Más detalles

Mostrar 18 fotos

Habitación con dos camas, Terraza

1 Cama Individual

Terraza

x4

+

x3

Más detalles

Mostrar 8 fotos

Suite Deluxe, Individual

1 Cama Individual

375 pies cuad.

Acepta mascotas

Wifi gratis

Minibar

Televisor de pantalla plana

+

Más detalles

Mostrar 12 fotos

Colonial, Tamaño King, Patio

1 Cama King Size

Patio

+

Más detalles

Quadruple Room with Balcony in Hacienda Paradise Hotel

Mostrar 7 fotos

Habitación - 2 Camas Dobles, Balcón

2 Camas Dobles

325 pies cuad.

Vista al jardín

Baño Privado

Balcón

Bañera

+

Más detalles

King Room with Pool View in Hacienda Paradise Hotel

Mostrar 4 fotos

Habitación con cama King, Vista a La Piscina

1 Cama King Size

375 pies cuad.

Vista al jardín

Baño Privado

Balcón

Bañera

x4

+

x3

Más detalles

Room Pool View King Bed

Double Room with Balcony in Hacienda Paradise Hotel

Mostrar 8 fotos

Habitación con cama King, Balcón

1 Cama King Size

325 pies cuad.

Vista al jardín

Baño Privado

Balcón

Bañera

+

Más detalles

Quadruple Room with Pool View in Hacienda Paradise Hotel

Mostrar 5 fotos

Habitación - 2 Camas Dobles, Vista a La Piscina

2 Camas Dobles

375 pies cuad.

Vista al jardín

Baño Privado

Balcón

Bañera

x4

+

x3

Más detalles

Reseñas de huéspedes

6.9

354 reseñas

Categorías de evaluación

Limpieza

Comodidad

Ubicación

Instalaciones

Personal

Relación calidad-precio

Calidad del WiFi

Desayuno

Reseñas destacadas:

🇨🇦

Greg

8.2

noviembre de 2024

Basic breakfast was sufficient but Toast is always a problem in Mexico. Cooked on a flat top, then stacked in a basket to get tough & very chewy. Have had this problem in other places there too. Optional purchase breakfasts were very good and very reasonable Staff were excellent, particularly Rebecca in the restaurant. She saw my wife's mobility problems and brought our breakfast to our patio. Very thoughtful and a pleasure to have her and the other servers there. We chose the hotel because the rooms are accessible, location is great and the value is good.

Rental bike outside the hotel often blocked the handicap ramp. There were no glasses, face cloths or facial tissues in the room.

🇳🇱

Jolanda

8.2

febrero de 2024

Great location. Friendly, helpfull & professional staff. Exterior (front facing side), entrance, garden, pool, breakfast bar/restaurant. Clean and neat outside with daily room cleaning. Would book again.

Finishing touches need to be redone, missing glass strips in bathroom windows, gaps in rooms front doors (would reduce noise once it's centally located), sliding balcony doors didn't really slide well, tile grout, shower cabin silicon sealing, old holes tepmorary covered, electricity outlets on convenient spots (none next to beds). Fresh coat of paint here and there... But I think they're on it...saw several technicians and painters the last couple of days. Breakfast...needs to be rethought...especially wanting to charge extra for milk in the coffee (uncluded in the breakfast) which is not the staffs fault...you could see that they were not happy having to 'force' some silly rules on complaining customers.

🇲🇽

Angel

8.2

diciembre de 2023

The spa

No había alberca disponible

🇨🇦

Amanda

8.2

marzo de 2024

Excellent location in playa, rooms are clean and comfortable

Only negative I will say is if you can pay before you travel will save you a lot of trouble . Banking and POS system is terrible.

🇦🇺

Caroline

8.2

junio de 2023

The location is very good. The pool is nice and the staff friendly. Overall a good option for the price of this hotel.

No food or drink options available on site. This may be due to the pandemic and staffing issues. There was clearly once a bar and meals area next to the pool which is no longer operating. There was also asmall Spa area which is also no longer opeating.

🇨🇦

Denis

8.2

marzo de 2024

Staff at Reception was very accommodating. They upgraded us to a ground floor room that was quiet. Had a nice pool outside our room.

The shower did not work well. The pinholes in the shower needs to be unclogged. Very long wait for hot water. Breakfast was nothing to get excited about!

🇨🇦

Manon

8.2

marzo de 2024

the front desk people were very helpful especially the one on the day we arrived friendly environment first floor with a table outside and chairs to eat or drink simple and no fuss

the flow of the shower was really slow

🇫🇷

Jean-marc

8.2

febrero de 2024

The location, the pool and the staff

The breakfast, we have to pay to have a bit milk in the coffee and we don't have the choice.

🇨🇦

Todd

10

octubre de 2023

Alma was so great and always helpful and friendly. Other staff were friendly as well and such a great location and fairly quiet for being so close to 5 th Ave. The AC and pool were nice too.

Low water pressure at times.

🇨🇦

David

10

mayo de 2024

The location was perfect, staff were super friendly , the pool was amazing

Puntos de interés cerca de Hacienda Paradise Hotel

Atracciones

Fundadores Park (El Zócalo)

0,3mi

3D Museum of Wonders

0,5mi

Xenses Park

4,6mi

Rio Secreto Nature Reserve

5,2mi

Discover Mexico Park Cozumel

12,9mi

Kantun Chi Ecopark

15,3mi

Xotik-Ha EcoPark

15,5mi

Selvatica

16,7mi

The Mayan Cacao Company

16,7mi

San Gervasio Mayan Ruins

17,1mi

Playa Palancar

18,6mi

El Mirador Lookout

22,4mi

Xoximilco Cancun

28,6mi

Cenote Dos Ojos

29,7mi

Cenotes Sac Actun

30,9mi

Piscinas

Ubicación

  • Al aire libre

Características

  • Extremo poco profundo

Restricciones de edad

  • Solo para adultos

Disponibilidad

  • Todo el año

Servicios de Hacienda Paradise Hotel

Paquetes de spa/bienestar

Piscina al aire libre

Wifi gratis

Aire acondicionado

Mostrador de tours

Recepción 24 horas

Habitaciones para no fumadores

Sombrillas de playa

Sillas/Tumbonas de playa

Patio

Vista al jardín

Jardín

Artículos de aseo gratis

Balcón

Bidé

Bañera

Reglas de estancia - Hacienda Paradise Hotel

  • Check-in / Salida

  • Mascotas

  • Internet

  • Restricciones de edad

  • Toque de queda

  • Aparcamiento

  • Niños y camas

  • Tarjetas aceptadas en esta propiedad

Preguntas Frecuentes - Hacienda Paradise Hotel

When are the check-in and check-out times for Hacienda Paradise Hotel?

Hacienda Paradise Hotel offers check-in timings from 15:00 to 23:30. Make sure to check out by 12:00.

What are the rates at Hacienda Paradise Hotel?

Starting rates at Hacienda Paradise Hotel begin from $28. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

Which room categories can I book at Hacienda Paradise Hotel?

The hotel offers Double Rooms with Balcony, Twin Rooms with Balcony, Deluxe Twin Rooms, and Deluxe Rooms. All rooms do not allow smoking. The Double Rooms and Deluxe Rooms accommodate 2 adults and 1 child while the Twin Rooms and Deluxe Twin Rooms accommodate 4 adults and 2 children. The Double Rooms and Deluxe Rooms have 1 King size bed while the Twin Rooms and Deluxe Twin Rooms have 2 Double beds. The room sizes range from 323 sqft to 377 sqft.

Which amenities can guests enjoy at Hacienda Paradise Hotel?

Guests at Hacienda Paradise Hotel by BFH can spend their time enjoying a range of leisure amenities. One of the highlights is the outdoor swimming pool, which is available all year round. The pool features a shallow end and is accessible exclusively for adults. This is the perfect place to relax and unwind while soaking up the sun.

In addition to the pool, the hotel also offers various spa and wellness packages. Guests can indulge in a variety of massages, including full-body, hand, head, couples', foot, neck, and back massages. There is also a spa lounge where guests can relax and unwind after a day of exploring.

For those looking to stay active, the hotel provides yoga classes. This is a great opportunity to engage in some fitness and find inner peace.

Overall, guests at Hacienda Paradise Hotel have a wide range of options to enjoy their leisure time at the hotel, from swimming and sunbathing to pampering spa treatments.

Does Hacienda Paradise Hotel feature a pool area?

The hotel has one pool available. It is an outdoor pool that is available all season. However, there are age restrictions, as it is for adults only. The pool also features a shallow end.

Does Hacienda Paradise Hotel accept credit cards and cash payments?

Yes, Hacienda Paradise Hotel by BFH accepts both credit cards and cash payments. They accept credit cards such as American Express, Mastercard, Visa, Discover, Diners Club, JCB, Maestro, and UnionPay. In addition, they also allow cash payments.

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