361 reviews
From
$28Avenida 10 Entre Calle 20 Y 22, Riviera Maya, 77710, QR, Mexico
361 reviews
1/30

Spa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Tour desk
24-hour front desk
Non-smoking rooms
Beach umbrellas
Hacienda Paradise Hotel shines as a 4-star escape in Playa del Carmen, Quintana Roo, Mexico. Nestled at Avenida 10 Entre Calle 20 Y 22, it’s just 0.7mi from the city center and offers breakfast to start mornings right, with breezy access to beaches and local sights.
Reviews: 361. Minimum price starts from $28 per night.
Featured amenities include Spa/Wellness packages, outdoor swimming pool (free), and free Wifi, with additional options such as shuttle service (extra charges) and airport shuttle (extra charges). Air conditioning, a 24-hour front desk, and non-smoking rooms ensure comfort, while free beach umbrellas and beach chairs, a patio with garden views, and garden surroundings add to the laid-back vibe; free toiletries, a balcony, a bidet, and a bathtub complete the retreat feel.
From the moment guests arrive, Hacienda Paradise Hotel invites playful exploration and relaxation. The outdoor pool is free to use and features an adults-only shallow end for easy sunbathing, while Spa/Wellness packages offer a touch of pampering between strolls to the beach. Connectivity is easy with free Wifi, and comforts like air conditioning, a 24-hour front desk, and non-smoking rooms keep things smooth. The vibe is completed by free beach umbrellas and chairs, a balcony, a patio with garden views, and lush garden surroundings—perfect for lounging between adventures.
For those curious about the sleeping arrangements, a wide range of rooms awaits: Deluxe Suite, King (377 sqft); Premium, Sea View (accommodates up to 6 adults and 3 children); Triple Room; Quadruple Room, Terrace; Luxury, King/2 Queen (4 adults, 3 children); Suite, Balcony; Room With Sea View; King Room, Pool View; and more like Room With Garden View. Several options come with balconies or terraces to enjoy the breeze, and configurations vary to fit couples, families, or larger groups.
Practicalities round out the stay: cash is accepted and a long list of cards is welcome, including American Express, Mastercard, Visa, Diners Club, JCB, Discover, Maestro, and UnionPay. Shuttle services are available for a fee, including an airport shuttle, making transfers simple after a day of beach-hopping. With breakfast served to jump-start mornings and beaches and local sights within easy reach, this Playa del Carmen base balances convenience with a laid-back, garden‑level vibe.
Closest airports
Cozumel International Airport
12miCancún International Airport
30.7miSpa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Tour desk
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Garden
Free toiletries
Balcony
Bidet
Bathtub

Show 18 photos
Room, 2 Twin Beds, Terrace
1 Twin Bed
Terrace
x4
+
x3
More details

Show 8 photos
King Room, Balcony
1 King Size Bed
325 sqft
Garden view
Private Bathroom
Balcony
Bathtub
+
More details
Show 8 photos
Deluxe Suite, 2 Twin Beds
1 Twin Bed
375 sqft
Pet Friendly
Free wifi
Minibar
Flat-screen TV
+
More details
Show 12 photos
King Room, Terrace
1 King Size Bed
Minibar
+
More details

Show 7 photos
Room, 2 Double Beds, Balcony
2 Double Beds
325 sqft
Garden view
Private Bathroom
Balcony
Bathtub
x4
+
More details

Show 5 photos
Room, 2 Double Beds, Pool View
2 Double Beds
375 sqft
Garden view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Show 4 photos
King Room, Pool View
1 King Size Bed
Spa tub
Minibar
Flat-screen TV
Refrigerator
x8
+
x5
More details
Show 13 photos
Deluxe Suite, King Bed
1 King Size Bed
More details

Show 12 photos
Deluxe Room, King Bed
1 King Size Bed
+
More details
Show 8 photos
Deluxe Suite, 2 Beds
Pet Friendly
Minibar
Flat-screen TV
Refrigerator
+
More details
Show 11 photos
Room, Balcony
Minibar
x4
+
x3
More details
Show 11 photos
Room, 2 Twin Beds, Balcony
Minibar
+
More details
6.8
361 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Attractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
0.5miXenses Park
4.6miRio Secreto Nature Reserve
5.2miDiscover Mexico Park Cozumel
12.9miKantun Chi Ecopark
15.3miXotik-Ha EcoPark
15.5miSelvatica
16.7miThe Mayan Cacao Company
16.7miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.6miEl Mirador Lookout
22.4miXoximilco Cancun
28.6miCenote Dos Ojos
29.7miCenotes Sac Actun
30.9miAttractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
0.5miXenses Park
4.6miRio Secreto Nature Reserve
5.2miDiscover Mexico Park Cozumel
12.9miKantun Chi Ecopark
15.3miXotik-Ha EcoPark
15.5miSelvatica
16.7miThe Mayan Cacao Company
16.7miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.6miEl Mirador Lookout
22.4miXoximilco Cancun
28.6miCenote Dos Ojos
29.7miCenotes Sac Actun
30.9miAirports
Cozumel International Airport
12miCancún International Airport
30.7miLocation
Features
Age restrictions
Availability
Spa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Tour desk
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Garden
Free toiletries
Balcony
Bidet
Bathtub
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by stairs only
Bathroom
Bathtub
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Cleaning Services
Daily housekeeping
Food & Drink
Minibar
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Invoice provided
Tour desk
General
Air conditioning
Mosquito net
Non-smoking rooms
Pet basket
Pet bowls
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Physical distancing
Cashless payment available
Room Amenities
Fan
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Couples' massage
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Outdoor swimming pool
Spa
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Inner courtyard view
Pool view
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Child policies
Children of all ages are welcome.
Children 5 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Discover,
Visa,
American Express,
Mastercard,
JCB,
Diners Club,
Maestro,
Cash only,
UnionPay
This property accepts cash.
When are the check-in and check-out times for Hacienda Paradise Hotel?
Hacienda Paradise Hotel offers check-in timings from 03:00 PM to 11:30 PM. Make sure to check out by 12:00 PM.
What are the rates at Hacienda Paradise Hotel?
Starting rates at Hacienda Paradise Hotel begin from $28. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Hacienda Paradise Hotel?
The hotel offers Double Rooms with Balcony, Twin Rooms with Balcony, Deluxe Twin Rooms, and Deluxe Rooms. All rooms do not allow smoking. The Double Rooms and Deluxe Rooms accommodate 2 adults and 1 child while the Twin Rooms and Deluxe Twin Rooms accommodate 4 adults and 2 children. The Double Rooms and Deluxe Rooms have 1 King size bed while the Twin Rooms and Deluxe Twin Rooms have 2 Double beds. The room sizes range from 323 sqft to 377 sqft.
Which amenities can guests enjoy at Hacienda Paradise Hotel?
Guests at Hacienda Paradise Hotel by BFH can spend their time enjoying a range of leisure amenities. One of the highlights is the outdoor swimming pool, which is available all year round. The pool features a shallow end and is accessible exclusively for adults. This is the perfect place to relax and unwind while soaking up the sun.
In addition to the pool, the hotel also offers various spa and wellness packages. Guests can indulge in a variety of massages, including full-body, hand, head, couples', foot, neck, and back massages. There is also a spa lounge where guests can relax and unwind after a day of exploring.
For those looking to stay active, the hotel provides yoga classes. This is a great opportunity to engage in some fitness and find inner peace.
Overall, guests at Hacienda Paradise Hotel have a wide range of options to enjoy their leisure time at the hotel, from swimming and sunbathing to pampering spa treatments.
Does Hacienda Paradise Hotel feature a pool area?
The hotel has one pool available. It is an outdoor pool that is available all season. However, there are age restrictions, as it is for adults only. The pool also features a shallow end.
Does Hacienda Paradise Hotel accept credit cards and cash payments?
Yes, Hacienda Paradise Hotel by BFH accepts both credit cards and cash payments. They accept credit cards such as American Express, Mastercard, Visa, Discover, Diners Club, JCB, Maestro, and UnionPay. In addition, they also allow cash payments.

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