I loved the central location of the hotel despite the entrance being through the middle of a restaurant which I found a little unusuall but it was like stepping into a secret garden from the loud street noise into this magical world and a secret garden where you could switch off the noise and unwind I loved that plus the beauty of the bamboo trees and other equally beautiful plants within the centre of the property was magical

The breakfast wasn't served in the hotel but in a diffrent one only few minutes walk awah for me which wasn't a problem at all for me because there was no loud noise or scents from the kitchen suited me just fine but for other people it may not be as convenient. ! Continuing on the breakfast was exactly the same every day scrambled eggs with bread sometimes with a tiny amount of see through slices of fruit and coffe but it is enough to get you going not for anyone who enjoys a big breakfast though .

- great location and surprisingly SUPER quiet (room 21) - very cute decor and center patio with books available - Good AC, good hot water pressure and stable wifi, the mini fridge - no concierge at the desk but staff is nice and very helpful

- wish I had a coffee maker / hot water available - the breakfast is in another hotel 2 blocks away... it's simple (eggs, fruits, one toast, 1 coffee without milk (milk was extra :( - there is a bad smell coming from the bath... just close the door, and it's ok in the room. - tv doesn't work but I have my computer

Beautiful position, clean and with a very wide room. I didn't hear any noise from the street, even if the hotel is very close to the main pedestrian street of Playa del Carmen. Beach is 10 minutes far from the hotel.

Breakfast was quite light and with no choice. In addition, breakfast is in another building, 5 minutes far from the hotel. Not a big deal, because walking in this area is quite nice, but it is good to point it out.

Breakfast was good, location was a bit vague at first when we tried to locate it though. Staff were great, very friendly and accommodating. Hotel location is good, just off 5th Avenue

Bath was slippy, we had to put a t-shirt down to stand on whilst we showered. Fridge wasn't plugged in when we arrived, luckily I had noticed this before putting some drinks in !

Excellent Service and beautiful boutique hotel!

Parking places for clients.

The location and the staff were great! Is so central to everything and also very quiet at night for sleeping.

Nothing

very nice well-decorated room. very close to the city center where all the action is. clean and quite.

3rd floor, no elevator. better to say so before you book. stuff has very poor English (although tried their best to explain and help)

Beautiful room super comfortable and gray location and considering how closed it was from 5ta avenida it was surprisingly quiet at night

All perfect

Staff is really nice. Location is perfect. No noise. Clean. Everything works.

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Very spacious, clean. Staff very attentive. Location and price can’t be beat.

Could use some updating.