184 reviews
From
$53Calle Polar Región 02 Manzana 07 Lote 11, Tulum, 77780, QR, Mexico
184 reviews
1/66
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Tour desk
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Kanté Hotel - Downtown Tulum is a 4-star hotel in Tulum, Quintana Roo, Mexico. Situated 0.2mi from the city center, the property is located at Calle Polar Region 02 Manzana 07 Lote 11.
Featured amenities include an outdoor swimming pool (free), free Wi-Fi, beach access, air conditioning, a tour desk, 24-hour front desk, non-smoking rooms, beach chairs/Loungers, a kitchenette, a garden, and free toiletries.
The hotel has 184 reviews and offers an airport shuttle for an extra charge.
An inviting outdoor pool sets the tone for sun-filled days, with Pool 1 reserved for adults. The pool features a plunge area and a shallow end, and it’s open year-round. Beach access and beach chairs/Loungers are waiting nearby for easy seaside lounging, while a garden area offers a shady retreat between swims.
Inside, practical comforts include free Wi-Fi and air conditioning, plus a kitchenette and free toiletries for convenience. Non-smoking rooms help keep the atmosphere fresh, and a tour desk helps coordinate local adventures with a 24-hour front desk on hand to assist with requests.
A variety of accommodations are available, including Junior Suite (king bed, sleeps 2 adults) and Queen Room (queen bed, accommodates up to 4 adults and 3 children), as well as Apartment with 1 Bedroom (king bed, suitable for 2 adults) and several Studio and Deluxe options. Only cash is accepted for payments.
Closest airports
Cozumel International Airport
40.5miOutdoor swimming pool
Free wifi
Beach
Air conditioning
Tour desk
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Kitchenette
Garden
Free toiletries
Show 8 photos
Apartment, 1 Bedroom
1 King Size Bed
345 sqft
Private Bathroom
Kitchenette
Flat-screen TV
Air conditioning
More details
Show 9 photos
Superior Suite
1 Queen Size Bed
250 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
Show 9 photos
Deluxe, Double
1 Double Bed
270 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
Show 10 photos
Deluxe Studio, 2 Twin Beds
2 Twin Beds
280 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
More details
Show 5 photos
Junior Suite
1 King Size Bed
215 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
Show 5 photos
Studio, 2 Twin Beds
2 Twin Beds
235 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
More details
Show 6 photos
Junior Suite Deluxe
1 King Size Bed
+
More details
Show 9 photos
Deluxe, 2 Twin Beds
1 Twin Bed
+
More details
Show 8 photos
Deluxe, Kitchenette
Kitchenette
+
More details
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Twin Room
1 Twin Bed
x4
+
x3
More details
King Room
1 King Size Bed
x4
+
x3
More details
8.3
184 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Amy
10
August 2024
Absolutely 5star !!!!! We cannot praise the Kante Hotel team enough for their kindness and hospitality. We had arrived after a long bus journey from Chetumal and Omar welcomed us and suggested places to eat and how to arrange trips to the Cenotes and Archeological zone of Tulum. Unfortunately one of our family members was suffering from food poisoning from Chetumal and by the following morning was very poorly. Without hesitation, Omar kindly drove us to the local Doctor and then to the hospital as an IV drip was needed urgently. 4 to 5 hours later he then collected us - we cannot thank him enough. The world needs more Omar’s !!! On our return to the hotel, his team were so caring and understanding and even made some suitable food for our daughter. The hotel itself is in a great location for amenities and the bus station. It is beautiful inside with the stairs rising through a tree and other tropical greenery also a pool, the rooms are very comfortable, clean, and well appointed.
Bibinafiseh
10
January 2025
The place is a gem, it’s the perfect location for walking, you're one street away from the Main Street! Which is where you find all the restaurants you need. Your near ADO bus station which is perfect. You’re not downtown but it’s perfect location. If you’re new to Tulúm this is not near the beach. This place is really cute the staff is pleasant. It’s family owned so they really take care of you! You can rent a bike from them for 24 hours. Tulum tip download the offline maps. I had a short stay here but it was very pleasant.
The bathroom smelled but I think that’s the whole of tulum cuz my new hotel has the same smell.
Lee
10
January 2025
So I wish I knew his name but the guy desk was awesome. I went downstairs in the morning looking for breakfast and he said they stopped serving breakfast and I said we'll booking says that it's breakfast included. He was willing to go to a restaurant and pick breakfast up for us but I said not to worry about it. So really there's no coffee on site but he made a pot of coffee and gave me a cup but didn't have all the stuff of creamer and the sugar which is fine. Honestly I'm easy to please. The room was small but very comfortable and very clean. I mean you can't beat the fact that it's right across from the bus station too. The courtyard's really pretty to hang out in all I would say here again
Kathy
9.1
February 2025
A very clean and comfortable hotel a few steps away from the bus station, which for us was the selling point as we arrived and departed by bus. We slept well as the hotel, despite being in the centre of town, was very quiet. The plumbing and electrics, wifi worked well (a bonus in Mexico!).
There was nowhere outside to hang wet towels and swimming gear, which was annoying as we had to pack them damp for the next leg of our journey.
Yu
8.2
March 2025
Super cute Hotel right behind the Ado bus station. Very aesthetic and new built. Cute very small pool and a tree/staircase in the middle. Our room was spacious on the 1st floor.
The wifi is VERY on/off again… We could heart a lot of noise from the bus station (as explained). The sheets went we came in had stains (they replaced when asked).
Yvonne
9.1
February 2025
This property was very lovely, clean and bed was very comfortable. It’s right behind the ADO bus station which was very convenient for us. The only thing that I wish they would have had is an elevator. We stayed on the 3rd floor and I have knee issues it makes it difficult with luggage. Otherwise location is great 👍
Sara
9.1
March 2025
The room, the staff, the position, a lot of green in the common areas
Common area could be better maintained and cleaned from the leaves that fall from the trees above, so that more people can use it. We still used it and enjoyed it a lot every day of our stay!
Dari
8.2
June 2025
Modern, clean. Good WIFI
Located behind bus station therefore it can be noisy. I had a room right on the street side.
Kurt
9.1
February 2024
The bed was comfortable, an especially important point after hours of travel. The room was quiet, as a light sleeper this is a priority. Proximity to the ADO bus station, Kanté Hotel is literally behind ADO -- but, given how the hotel is built, complete with a wall waterfall, the room was quiet. Finally, the staff was friendly, quick to assist with questions and more.
Jessica
10
February 2025
Very well located. Clean basic room, comfortable bed. amazing value for the money. Javier, the owner was very kind and helpful.
I did read in the reviews about the noise, yes you do hear the cars but it wasn’t enough to wake me up or bother me at all.
Attractions
Tankah Park
2.4miTulum
2.4miGrand Cenote (Gran Cenote)
2.5miCasa Cenote
6.1miCenotes Sac Actun
8.2miCenote Dos Ojos
9.2miXel-Ha
10.2miMuyil
13.2miAkumal
16.1miXotik-Ha EcoPark
23.4miKantun Chi Ecopark
23.8miSian Ka'an Biosphere Reserve
27.2miPalancar Reef
30.4miPlaya Palancar
30.6miAttractions
Tankah Park
2.4miTulum
2.4miGrand Cenote (Gran Cenote)
2.5miCasa Cenote
6.1miCenotes Sac Actun
8.2miCenote Dos Ojos
9.2miXel-Ha
10.2miMuyil
13.2miAkumal
16.1miXotik-Ha EcoPark
23.4miKantun Chi Ecopark
23.8miSian Ka'an Biosphere Reserve
27.2miPalancar Reef
30.4miPlaya Palancar
30.6miAirports
Cozumel International Airport
40.5miLocation
Features
Age restrictions
Availability
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Tour desk
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Kitchenette
Garden
Free toiletries
Activities
Beach
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Front Desk Services
24-hour front desk
Baggage storage
Tour desk
General
Air conditioning
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Kitchenette
Media & Technology
Flat-screen TV
Satellite channels
TV
Outdoors
Garden
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Socket near the bed
Spa
Beach chairs/Loungers
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Parking may not be available
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
This property accepts cash only.
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