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8.3

184 reviews

Kanté Hotel - Downtown Tulum

Kanté Hotel - Downtown Tulum

Calle Polar Región 02 Manzana 07 Lote 11, Tulum, 77780, QR, Mexico

Choose dates to view prices

Outdoor swimming pool

Free wifi

Beach

Air conditioning

Tour desk

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Kanté Hotel - Downtown Tulum

Kanté Hotel - Downtown Tulum is a 4-star hotel in Tulum, Quintana Roo, Mexico. Situated 0.2mi from the city center, the property is located at Calle Polar Region 02 Manzana 07 Lote 11.

Featured amenities include an outdoor swimming pool (free), free Wi-Fi, beach access, air conditioning, a tour desk, 24-hour front desk, non-smoking rooms, beach chairs/Loungers, a kitchenette, a garden, and free toiletries.

The hotel has 184 reviews and offers an airport shuttle for an extra charge.

An inviting outdoor pool sets the tone for sun-filled days, with Pool 1 reserved for adults. The pool features a plunge area and a shallow end, and it’s open year-round. Beach access and beach chairs/Loungers are waiting nearby for easy seaside lounging, while a garden area offers a shady retreat between swims.

Inside, practical comforts include free Wi-Fi and air conditioning, plus a kitchenette and free toiletries for convenience. Non-smoking rooms help keep the atmosphere fresh, and a tour desk helps coordinate local adventures with a 24-hour front desk on hand to assist with requests.

A variety of accommodations are available, including Junior Suite (king bed, sleeps 2 adults) and Queen Room (queen bed, accommodates up to 4 adults and 3 children), as well as Apartment with 1 Bedroom (king bed, suitable for 2 adults) and several Studio and Deluxe options. Only cash is accepted for payments.

Closest airports

Cozumel International Airport

40.5mi

Most popular amenities

Outdoor swimming pool

Free wifi

Beach

Air conditioning

Tour desk

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Kitchenette

Garden

Free toiletries

Rooms

One-Bedroom Apartment in Kanté Hotel - Downtown Tulum

Show 8 photos

Apartment, 1 Bedroom

1 King Size Bed

345 sqft

Private Bathroom

Kitchenette

Flat-screen TV

Air conditioning

More details

Superior Suite in Kanté Hotel - Downtown Tulum

Show 9 photos

Superior Suite

1 Queen Size Bed

250 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

+

More details

Deluxe Double Room in Kanté Hotel - Downtown Tulum

Show 9 photos

Deluxe, Double

1 Double Bed

270 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

+

More details

Deluxe Studio in Kanté Hotel - Downtown Tulum

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Deluxe Studio, 2 Twin Beds

2 Twin Beds

280 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

More details

Junior Suite in Kanté Hotel - Downtown Tulum

Show 5 photos

Junior Suite

1 King Size Bed

215 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

+

More details

Studio in Kanté Hotel - Downtown Tulum

Show 5 photos

Studio, 2 Twin Beds

2 Twin Beds

235 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

More details

Room

Show 6 photos

Junior Suite Deluxe

1 King Size Bed

+

More details

Room

Show 9 photos

Deluxe, 2 Twin Beds

1 Twin Bed

+

More details

Room

Show 8 photos

Deluxe, Kitchenette

Kitchenette

+

More details

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Twin Room

1 Twin Bed

x4

+

x3

More details

King Room

1 King Size Bed

x4

+

x3

More details

Guest reviews

8.3

184 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Amy

10

August 2024

Absolutely 5star !!!!! We cannot praise the Kante Hotel team enough for their kindness and hospitality. We had arrived after a long bus journey from Chetumal and Omar welcomed us and suggested places to eat and how to arrange trips to the Cenotes and Archeological zone of Tulum. Unfortunately one of our family members was suffering from food poisoning from Chetumal and by the following morning was very poorly. Without hesitation, Omar kindly drove us to the local Doctor and then to the hospital as an IV drip was needed urgently. 4 to 5 hours later he then collected us - we cannot thank him enough. The world needs more Omar’s !!! On our return to the hotel, his team were so caring and understanding and even made some suitable food for our daughter. The hotel itself is in a great location for amenities and the bus station. It is beautiful inside with the stairs rising through a tree and other tropical greenery also a pool, the rooms are very comfortable, clean, and well appointed.

🇨🇦

Bibinafiseh

10

January 2025

The place is a gem, it’s the perfect location for walking, you're one street away from the Main Street! Which is where you find all the restaurants you need. Your near ADO bus station which is perfect. You’re not downtown but it’s perfect location. If you’re new to Tulúm this is not near the beach. This place is really cute the staff is pleasant. It’s family owned so they really take care of you! You can rent a bike from them for 24 hours. Tulum tip download the offline maps. I had a short stay here but it was very pleasant.

The bathroom smelled but I think that’s the whole of tulum cuz my new hotel has the same smell.

🇺🇸

Lee

10

January 2025

So I wish I knew his name but the guy desk was awesome. I went downstairs in the morning looking for breakfast and he said they stopped serving breakfast and I said we'll booking says that it's breakfast included. He was willing to go to a restaurant and pick breakfast up for us but I said not to worry about it. So really there's no coffee on site but he made a pot of coffee and gave me a cup but didn't have all the stuff of creamer and the sugar which is fine. Honestly I'm easy to please. The room was small but very comfortable and very clean. I mean you can't beat the fact that it's right across from the bus station too. The courtyard's really pretty to hang out in all I would say here again

🇬🇧

Kathy

9.1

February 2025

A very clean and comfortable hotel a few steps away from the bus station, which for us was the selling point as we arrived and departed by bus. We slept well as the hotel, despite being in the centre of town, was very quiet. The plumbing and electrics, wifi worked well (a bonus in Mexico!).

There was nowhere outside to hang wet towels and swimming gear, which was annoying as we had to pack them damp for the next leg of our journey.

🇨🇦

Yu

8.2

March 2025

Super cute Hotel right behind the Ado bus station. Very aesthetic and new built. Cute very small pool and a tree/staircase in the middle. Our room was spacious on the 1st floor.

The wifi is VERY on/off again… We could heart a lot of noise from the bus station (as explained). The sheets went we came in had stains (they replaced when asked).

🇨🇦

Yvonne

9.1

February 2025

This property was very lovely, clean and bed was very comfortable. It’s right behind the ADO bus station which was very convenient for us. The only thing that I wish they would have had is an elevator. We stayed on the 3rd floor and I have knee issues it makes it difficult with luggage. Otherwise location is great 👍

🇮🇹

Sara

9.1

March 2025

The room, the staff, the position, a lot of green in the common areas

Common area could be better maintained and cleaned from the leaves that fall from the trees above, so that more people can use it. We still used it and enjoyed it a lot every day of our stay!

🇧🇿

Dari

8.2

June 2025

Modern, clean. Good WIFI

Located behind bus station therefore it can be noisy. I had a room right on the street side.

🇺🇸

Kurt

9.1

February 2024

The bed was comfortable, an especially important point after hours of travel. The room was quiet, as a light sleeper this is a priority. Proximity to the ADO bus station, Kanté Hotel is literally behind ADO -- but, given how the hotel is built, complete with a wall waterfall, the room was quiet. Finally, the staff was friendly, quick to assist with questions and more.

🇨🇦

Jessica

10

February 2025

Very well located. Clean basic room, comfortable bed. amazing value for the money. Javier, the owner was very kind and helpful.

I did read in the reviews about the noise, yes you do hear the cars but it wasn’t enough to wake me up or bother me at all.

Points of Interest Around Kanté Hotel - Downtown Tulum

Attractions

Tankah Park

2.4mi

Tulum

2.4mi

Grand Cenote (Gran Cenote)

2.5mi

Casa Cenote

6.1mi

Cenotes Sac Actun

8.2mi

Cenote Dos Ojos

9.2mi

Xel-Ha

10.2mi

Muyil

13.2mi

Akumal

16.1mi

Xotik-Ha EcoPark

23.4mi

Kantun Chi Ecopark

23.8mi

Sian Ka'an Biosphere Reserve

27.2mi

Palancar Reef

30.4mi

Playa Palancar

30.6mi

Pools

Location

  • Outdoor

Features

  • With plunge
  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Kanté Hotel - Downtown Tulum

Outdoor swimming pool

Free wifi

Beach

Air conditioning

Tour desk

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Kitchenette

Garden

Free toiletries

Stay rules - Kanté Hotel - Downtown Tulum

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property