We loved that the location was far but not super away from everything. It was a quiet amazing and beautiful spot full of nature around. The service was spectacular, they went further every time they could. I was surprised by how eco-friendly the place is, and you can totally see it and taste it and the beer is awesome! There are no words to describe this place, you have to stay to feel it and let it take you.

I really think nothing can get better. I was surprised step by step, that everything went so well in so many ways. Really I talked with my wife, and there is nothing to say as "something we didn't like". This place is far from awesome! We even liked it better than Azulik, and we've been to Azulik a couple of times, now we feel that Azulik is pretentious, and Tulum Brew House fills that spot better than anything.

The hotel is a work of art in itself, really beautiful. The staff is really helpful and kind, a welcome drink on the arrival. The hotel is clean. There is a lot of free beer In the room.

The hotel is near very noisy street, and you can hear the noise even in your room. The bed and pillows could be more comfy. The breakfast was disappointing, in your room there is only included a coffee, juice and a small plate of fruits. If you want anything else you need to order it from the menu and pay for it.

This is the hotel of the Cerveceria Tulum, a great beer, by the way. Lovely organic decoration, a beautiful pool with very comfy beds to relax, plus another rooftop pool with a feature waterfall; that's where we spent the most time. The restaurant has ridiculous prices; we had good food but skipped the wine. We didn't know the beer in the fridge was free until late, so we had a couple of beers, but you can have them all, and they said they'd restock the fridge if you ran out. Overall, it was a very nice experience; despite being right next to the highway, the room was quiet, and we slept great. You can hear the traffic if you are in the pool, though, but it wasn't too bad.

Too expensive

The rooms are incredibly comfortable, the hotel is beautiful, and the food and beers are out of this world. The staff was very attentive. I definitely recommend this place if you would like to disconnect.

Everything was great

The privacy, the landscaping, the garden, the price and my suite Amazing.

No outside food and I’m a picky eater.

Everything, the design, vibes…

The music from the bar was loud and the noise comes into the rooms.

The design of the precinct was amazing, the rooms were stylish, the spa area going out to the hop garden and its own cenote was vast. The fridge was always stocked with water and beer. Hotel restaurant food was very good except for the breakfast. Beer tour of the Brewery was informative. Location was close to town however you need to consider transport into centro as it is on the freeway and you cannot simply ride a bicycle. You have to consider costs of taxi or we hired a scooter (which is also cost / risk riding on freeway).

The hotel is new and the owner has put a lot of developmental thought into the area, however there are some operational faults making the stay unpleasant. 1. The noise was unbearable. The traffic was noisy but the speaker outside our room was extremely loud with party music and we had to ask it to be turned down. The music from the restaurant played until midnight and was extremely loud in the rooms from 9pm. The 6 nights we stayed there I was unable to get one good night of sleep. 2. "Continental Breakfast" was just some slices of bread and some fruit. When asked for a cappuccino, was replied with it wasn't included despite it was on previous days. Breakfast was included in our package for all days however on our check out day on 01-Jan, it wasn't cleaned up from NYE party. I understand it was a festive time however as an operational hotel, we were disappointed Breakfast wasn't served. Comparing it to other hotels at the same value, I don't think this would have happened. 3. Staff seemed to always assume our order at the restaurant. There could have been a language barrier but when using translate to tell them, they were not attentive and things often misunderstood. 4. Shower water was temperamental. One day was blistering hot and the other there was no hot water at all. 5. It was only on our 4th night we were shown the greater extent of the precinct with cenote and hop garden, the map should be provided upon arrival.

The location of the hotel was nice but you do need a car.

I didn‘t enjoy entering the rooms via passing the pool and a lot of sand which automatically was in your room. I also didn‘t like that we were ‚upgraded‘ into a smaller room with pool entrance- even though we booked a bigger room with a balcony. This happenednwothoit notifying us. We could switch rooms but they made us feel very bad about it.

Located next to a road, the hotel was still under construction during our stay. Lost of electricity and noises were not pleasant. Also, the backdoor from the room led to a disposal which was very smelly. The breakfast was "included" but only coffee, fruits and 6 slices of bread was part of it. The reception did not provided us any information about the spa nor the restaurants. The music around the commun pool was very loud and could be heard in the room while trying to sleep. Finally, the room we booked was "with a private pool" which we paid extra, but the room did not have any private pool. Very disappointed and highly NOT recommended

Located next to a road, the hotel was still under construction during our stay. Lost of electricity and noises were not pleasant. Also, the backdoor from the room led to a disposal which was very smelly. The breakfast was "included" but only coffee, fruits and 6 slices of bread was part of it. The reception did not provided us any information about the spa nor the restaurants. The music around the commun pool was very loud and could be heard in the room while trying to sleep. Finally, the room we booked was "with a private pool" which we paid extra, but the room did not have any private pool. Very disappointed and highly NOT recommended

It's a scam, either the phone number to call is wrong. The property is on the street and we went there and we didn't either did the check in. The property never answer to our request of refund, either booking.com never answer or solve the situation in any kind of way. Stay away from this property and the costumer service of booking.com