I stayed for just one day in a bungalow and loved the experience of being surrounded by a beautiful coconut grove by the sea. The hotel is located within the national park and close to the Tulum archaeological zone, which can be visited on foot, although the park also offers internal transportation via small electric buses.

Sargassum: it is not the hotel fault of course, but it should be taken into consideration. Our main goal was not swimming in the sea but visiting the Tulum archaeological site, and since we only stayed one day at the hotel, the large amount of sargassum in the sea didn’t affect us (the trip took place at the end of June). On the other hand, I recommend avoiding sargassum season, as the beautiful beach in front was impossible for swimming and the smell was very strong throughout the area including the hotel premises. Additionally, since the hotel is inside a national park, it’s necessary to purchase extra bracelets to move around, which is an added expense to keep in mind.

Lovely hotel situated into the reserve, 10 min walking distance from the Maya ruins The resort room are on the beach so be ready to find some insects...

During breakfast I had to pay for the water but there is a free water dispenser at reception... I do not understand. The reception forgot to book my taxi and we almost lost the bus to Cancun. Since the hotel is in the natural reserve, if you want go out between 8am to 5pm there is a federal tax to pay (once per day) Taxi in Tulum are quite expensive compared with rest of Mexico. From city center to the hotel 400mxn (negotiate with taxi driver before take the taxi).

We felt very welcome at Alito for ten nights. It is safe as it is located in a gated park. The room (in building) was spatious, with big closet, beds had mosquito nets and a comfortable bathroom. The landscaping of the hotel is really beautiful to wander around, the true Tulum vibe we were looking for! The reception was easy-to-talk to and ready to assist with a big smile. We also were in contact with the reception through whatsapp, which was very helpful. Safe and big parking. Great wifi all-over the property. The kids loved the swimming pool, kicker table and beach toys. Breakfast is a fixed menu but has lots of options, be sure to try the rancheros eggs!

Obviously, there is some seaweed at the beach. Maybe the perfect solution is not to remove it every day but rather to build a wooden pier over it into the sea for easy access. I would also recommend to plant some mosquito repellent plants near the pool and restaurant.

The beach club and beach access was fantastic. Also walking through the bungalows and the resort was a delight, so beautiful

Rooms were very small. Water pressure was non existent and toilet barely flushed

The Alito Hotel Tulum is a delightfully earthy hotel inside the Parque del Jaguar. I found it wonderful and will return. However, it might not appeal to all, which is probably the reason for the mixed reviews. Why Was Alito Nearly Perfect? Peace and Quiet. Charming Huts on White Sand (clean space, excellent bedding, A/C, toilet, sink, and shower). One with Nature Vibe (sand under your feet, palm trees, ocean breezes, beautiful beach). Caring and Friendly staff (special people - Carlos Renato and David- front desk, Oscar, Luis, Jesus, and Abraham - restaurant, and Josefina - housekeeping.) Safety and Security (the park is overseen by the military, friendly officers, no one hassles you, no one trying to sell you anything on the beach). Big Plus - you can walk to the Tulum Lighthouse and Tulum Ruins (you are in the national park.) And, if you tire of walking, the transit system within the park is excellent. Recommendations: Deal with the Park Fees. The park is clean and secure, and peaceful. Rent a car (easy to arrange before your trip, or at the Tulum Airport) in order to avoid having to taxi in and out. A car will also be useful for trips to cenotes, other ruins (Coba, Chichén Itzá), restaurants and shops in town or at other hotels, and the Súper Akí for groceries and snacks. Deal with the Service Charge (griped about in other reviews) at the restaurant. It won't kill you, and it's actually less than you will find at many other hotels and resorts. And finally, bring a thermos or hydro flask for water as plastic bottles are not Allowed inside the park.

What Could be Improved?: The Restaurant Menu. Breakfast is very good, but beyond that, the menu needs a serious overhaul. The beach/lunch menu - though all over the place - is far more appealing than the limited and pricy dinner menu. Overall there is a lack of good vegetarian, as well as Mexican options. In other, the pool area is not very appealing - but you're there for the beach anyway. And though I never felt any threat, it would be nice if there was a safe in the hut.

The hotel is right inside the national park "Parque del Juagar" so you really get to disconnect from the world and just enjoy the peace and beauty of nature. It’s super relaxing, and to top it off, it has a beautiful beach front perfect for unwinding and soaking it all in.

Just a heads-up—while the hotel is in a beautiful setting, there are a few things to keep in mind. The on-site restaurant is quite pricey, and there's an additional fee since you're inside the national park. If you're someone who likes to unwind with a little TV, the rooms don’t have televisions. The pool is on the smaller side and didn’t appear to be in use during our stay. Overall, the hotel could benefit from a few updates, but the location and natural surroundings definitely make up for some of that.

The staff, the location, the beach, the beach restaurant, and that special light, were all outstanding. We had a lovely brief stay that allowed us early, direct access to the Tulum ruins (as you are already in the Jaguar park), and a lovely time at the beach with the unique colours. The restaurant is at Tulum-level prices (i.e. expensive) but everything we eat was excellent and the staff were very efficient, fast, kind and friendly. The breakfast was very good too, and kids friendly, and mostly included. We saw no evidence of what other travellers complained of.

We stayed in a room in the main building, so cannot comment on other room types. Yes the room facilities are somewhat run down and simple, apart from excellent aircon which is essential. Do not come here if you are the White Lotus kind. If however you are not, this will be a comfortable enough stay, very clean and pleasant with its own relaxed charm and decadence in a simply unique and stunning location. All families and adults around us seemed relaxed and happy and we loved our brief time here. While expensive, and please factor in extra costs for access to the park (every time you enter) and separately the ruins, this was much cheaper than the more pristine resorts further up and down the coast, so overall good value for money.

Beautiful tropical retreat that I had the pleasure of staying at. Beachfront and facilities were stunning and perfect for relaxing at. The aircon will be your new best friend. Reception staff were friendly and helpful. 10 /10 would visit again or recommend to others.

Come prepared for mosquitos and bugs (not related to the hotel, just comes with the territory). Restaurant is a bit pricy and tips were input by staff at the highest amount without always mentioning or asking which I found forward.

We enjoyed the close proximity to the beach. Everything was beautiful, clean, and safe. The staff was AMAZING, respectful, and courteous, especially the staff working at the front desk -- Giovanni and Mily. They will be the main reason if we do return, to return to this hotel. Giovanni and Mily were so kind and helpful with all of our questions. They also gave awesome recommendations and made the trip even more worthwhile. The hotel restaurant food was delicious - even the free hotel breakfast was good, and the portion sizes were all fair.

While the location and closeness to the beach were convenient, you would have to pay a fee per person to (re)enter the park, where the hotel is located. While this was annoying, as guests of the hotel, you can enter before 6 am or after 5 pm to avoid paying these fees related to the National Park. You'll just have to show your hotel reservation to the National Guard.

The location is superb, the interior courtyard is dreamy. Breakfast is served quickly and is reasonable. At the beach, a sunbed is included and the prices for food and drinks are OK.

The first room we were given had a musty smell, the bathroom ceiling was full of musty and the hot water was not flowing. Then they changed our room and it was OK. Another issue to consider is the access to the park and the fees, every day we were asked for a new fee under various pretexts.