This is my favourite hotel in Tulum. I came back after 2 years. It's perfectly located. Next to panamera hotel where you have free access to the beach club, great resteaurant with excellent crew and swimming pool. Panamera offers a lof ot activities. It's a perfect spot if you want to party also - best places are walking distance or short taxi drive from Tuup. But neigbourhood is quiet, so you have peace to relax with no disturbunce. It's not so obvious in Tulum in this area.

All was perfect!

What can be better than waking up to the ocean view? You step outside and you are right on the beach. Rooms are light and airy! Beds comfy! Staff from Panamera who helped with check in/out and all other requests are super friendly and helpful. I would come back to both of those places without thinking twice!

There were no light switches next to bed and would be sooo needed! Music from the beach bar next door was a bit too loud in the evening if you prefer a quieter spot but it was off by 10pm (off season).

Perfect if you want to stay far from the parties and beach clubs, it's calmer, simpler with good decoration and nice staff. Getting the ocean view room was definitely important for the entire experience. But if you want more of a fancy experience, music, service, or you can spend the day at the beach club on the side, that is part of the accommodations structure, or move to another location. It was low season, so perfect for what we want.

No frigobar in the room. But I think most of places in the area are like that.

I booked a room at the cheapest hotel in Tulum during the high season, which was Tuup. it was part of a very nice boutique hotel Pantamera though and I was allowed to the facilities of the Pantamera such as the beach, the restaurant, the complimentary yoga and the pool and … the wonderful pool party at Christmas Eve (though parties take place in the afternoon, so rather: Christmas Eve Afternoon). Service was great, every night the maid came by to check if I had enough towels and water. A lot of eye for detail. The restaurant served wonderful food. I once had the mushroom ceviche and the little avocado cubes were cut symmetrically, I ate them all.

does not apply!

Tuup was amazing. It’s connected to the Panamera Hotel so you get all the perks of using their facilities and service for paying a little less for decent rooms. We extended our stay and paid a little extra to stay on the beach front bungalow and it was so worth it! The service is impeccable and they even have valet. Food is delicious and the hotel, decoration and beach is so picturesque. Honestly didn’t want to leave! Also, a 15 min walk into the heart of Tulum beach nightlife so very walkable if you want to party but far enough away that it’s not too loud at night.

Nothing

Perfect location, the view from the balcony, constant sea breeze, friendly staff, small & intimate hotel, comfy bed, pet friendly, fair price, the feeling of how Tulum was like in the past before the hype,

Nothing

The location was amazing. Its is the best part of South Beach and hands down the best value for money hotel in that area. The property is run by Panorama Hotel and you can use all their facilties including bars, restaurant, pool and beach club. The staff are super friendly. Great WiFi through the property and the most beautiful beach.

Nothing

We had a great time at Tuup! The place is on the beach with great views, comfortable bed and amazing staff! Special thanks to Santiago at the front room for being so welcoming and helpful at all times! Lastly the fact the someone can use the facilities of Panamera is counted as an extra!

This place was amazing! the staff were so friendly and helpful, and able to answer questions, food was FANTASTIC! the room was stunning and we were able to get to most things with a scooter or walking! it was divine! I wish we had stayed longer, as Playa Del Carmen doesn’t feel like it compares at all to beautiful Tulum or Tuup!

nothing!

Great bungalow with your private beach. The most amazing view to wake up to! Really comfortable bed and decoration feels very Tulum. Great that you can use facilities at the hotel next door.