Big room, comfortable bed and hot water. Good location.

Breakfast was included with coffee and fruit and yoghurt and toast with the option to pay extra for eggs and bread. However the bread they used for the toast was already like crispbread before it was toasted so when you tried to put the butter on it broke up into small pieces.... this seems inexcusable especially as there's a bakers less than 50 meters down the road. There's only 6 rooms surely it wouldn't be difficult to get fresh bread in every morning. rather than charge an extra 40 Mxp..( It's 10 in the Pasteldaria,)

Cooked breakfast daily was very good. Our room was spacious. Interior of hotel is well appointed and maintained. Staff was very helpful. Small outdoor courtyard inside the hotel was very nice. Hotel has no elevator and only has six rooms. Very quiet inside the hotel.

Location surroundings. Would have preferred to be closer to central attractions.

George was the best. He helped get us around and also provided very good suggestions. His customer service as well as the gentleman on the evenings were so courteous and attentive to me and my friend. Maintenance was also so great with our particular requests. Thank you so much for that. The hotel was quiet and comfortable. AC and light was great. Balcony was perfect for sunbathing.

Check in at night for a solo female traveler is very dangerous. I was not emailed or texted to go to the other hotel to pick up the keys. Finding an Uber so close to midnight was nerve-wracking. The breakfast was ok but did not seem very fresh. The fruit was the best part. The lady at the front desk on my last day to check out could use some customer service training. I felt so ignored. There is no elevator and the stairs are definitely a danger if you are not careful. But Overall I would stay here again.

Great location close to a lot of food options . It's about a 4 block walk to several excellent restaurants. The staff is friendly. Rooms are clean and comfy.

The breakfast was less than desirable. Other than that it's a great place .

We have slept perfectly, had a nice balcony, the breakfast was great with fruits, juice and additionally with a fresh prepared hot plate. Super nice service. The pool and garden is a relaxing location.

The hotel is close by the main CityCenter, all in walking distance, just the last 300 meters to the hotel are a bit uncomfortable to walk.

The friendliest team in Mexico, helpful at every step. The room may not be stunning, but with a comfortable bed and plenty of space. The nice breakfast. Nice recreation area.

The area is average, the view too.

We booked online and arrived 15 minutes later at the hotel (slightly earlier than normal check-in time at 3pm). We assumed we'd need to wait given we had only just reserved, but they had the reservation already noted and the room ready for us. The hotel is small and personal, with very well designed spaces and parking - and just a short walk to the Monetejo. Perfect for us.

The hotel is small...6 rooms...some with private patios overlooking the pool and garden. A short walk to Paseo Montejo. Merida's large boulevard of shops and restaurants, and 15 minutes on foot to the city centre.

beautiful hotel with very nice and helpful staff. I had a room with a beautiful terrace, breakfast was fantastic. wifi good, pool was enough to cool off. very good location close to the street with good restaurants. the hotel has private parking which was very helpful.

Great breakfast, lovely pool area, everything very clean and comfortable. The staff were very helpful in organising an early morning taxi for our departure, and also accepted our booking very last minute in the first place. It was a great stay!

When the staff weren't in reception, it wasn't clear how to contact them if we needed help or assistance with anything.