I had an amazing experience at this newly opened hotel in Casablanca. Everything felt fresh, clean, and beautifully designed. The room was spacious and very comfortable, with a modern bathroom and all the amenities I needed. The staff went above and beyond—friendly, professional, and always ready to help. I especially loved the rooftop terrace; the breakfast there was delicious with a great variety, and the views over the city were just perfect. The location is also very convenient, just a short walk from the train station and close to restaurants and shops. This hotel truly exceeded my expectations—I’ll definitely be staying here again on my next visit to Casablanca!

I had an absolutely exceptional stay at this hotel! From the moment I arrived, the staff was warm, welcoming, and incredibly attentive to every detail. The room was immaculate—beautifully designed, spacious, and equipped with everything I needed for a comfortable stay. The bed was like sleeping on a cloud! The hotel’s amenities were top-notch. I especially loved the pool and the massage —and the breakfast buffet was one of the best I’ve ever had—fresh, varied, and delicious. The location was perfect, close to everything I wanted to see and do, yet quiet and peaceful at night. What truly sets this hotel apart is the service—personalized, thoughtful, and always with a smile. I felt truly taken care of. I wouldn’t hesitate to return and highly recommend this hotel to anyone looking for a luxurious and memorable experience. Bravo to the entire team!

The property was very well taken care off. There is a team of people spraying and cleaning everywhere. The receptionist was very pleasant. We dealt with Youssra. She was very welcoming and helped us all along as it was our first time in Casablanca. The concierge organized a taxi to take us to Rick’s Cafe which shouldn’t be missed. The hotel buffet restaurant had a very good section of food. We are traveling with 2 CELIAC friends and they were really happy with the fresh and unprocessed selection of food. The dining room staff is very attentive. As we were having their nice buffet they were always there to clear our plates.

The room keys are easily demagnified.

We recently had the pleasure of staying at the New Hotel piscine Wellness & Spa in Casablanca, and I cannot speak highly enough of my experience. The hotel is situated in a prime, central location that made exploring the city incredibly convenient. The facilities and services offered by the hotel are various and fantastic. Every detail is designed for comfort and relaxation. However, what truly sets this hotel apart is the staff. Their warmth, friendliness, and willingness to go above and beyond made our stay unforgettable. We encountered a stressful situation with our passports, and the staff was exceptionally helpful in resolving the issue. Their prompt assistance and local knowledge were invaluable, and they ensured everything was handled smoothly. I obviously highly recommend New Hotel piscine Wellness & Spa to anyone visiting Casablanca. The excellent location, outstanding facilities, and, most importantly, the dedicated and caring staff made our stay an exceptional one. Thank you for making our experience so wonderful!

Our stay there was way too short!

The hotel was clean, modern, and very comfortable. The location was perfect — close to everything I needed. The breakfast was fresh and delicious, and the pool area was a great place to relax. Most importantly, the staff were incredibly kind, helpful, and welcoming throughout my stay. A special thank you to the receptionist for the warm welcome and smooth check-in

Very comfortable bed. Fresh clean hotel with lovely pool and spa facilities. Right on the tram line, so easy to get around the city. Lovely bathroom. Used the car service to get to the airport and it was a spacious and clean vehicle.

The hotel didn't have their electronic payments system working, so needed to go to ATM and get cash. When I booked I chose a room that looked like it had big window with a city view, but our room had a small window no view. I should have asked for a different room-but was very tired and just wanted to rest. Not sure if they would have changed it for us.

Booked a room for my newly married friends and they had a great stay. The staff were kind and attentive, and they called me to make sure everything is alright for them.The hotel went the extra mile by letting them keep the room past check-out since their pickup was late. Really appreciated the thoughtful service.

the stuff is very very friendly and always looking for solutions. it is not near the center, but near enough that distance to everything doesn’t inhibit trips.

the gym was in a poor state, there were no towels, for example. you could technically get towels from the Spa, but only when the spa was open (at 11:00), I needed up buying some towels. the pool costs extra, and the price is hilariously high.

Very neat hotel, close to a reliable tram stop. The rooms are very large for a decent price. The hotel has a varied breakfast and also a pool/spa, which is quite nice. The only downside was the fact that we had to leave the pool before closing time, no explanation was given and some things malfunctionned.

Very good place to stay . Very comfortable Thanks to the manager tarik for making guests more happy by cheeking everything is going well.

One receptionest at night should assume what tourism mean as a job of hospitality . Not happy and moody. Need to improve her character.