The hotel and the facilities were fantastic. Everything we needed was there. The location was clean and felt safe, walking distance to modern shops, restaurants and bars. The staff especially guest relations were amazing. Room was large and modern as we were kindly upgraded (floor 4). We had a great time

Room refresh took all day, at times having to ask for the room to be cleaned and for fresh towels. There is construction on 3 very large hotels by the pool. Already mentioned by others and work does start at 8:30am every morning including weekends.

The location is great. The size of the superior rooms is good. They let us check in early. The rooms on the 3rd and 4th floor are nice and clean. Would recommend.

The lifts are slow. The construction noise around the hotel. The carpet in the corridors need changing as they are very filthy.

Beautiful and very tidy room that you would not find in Marrakech. I stayed many high end hotels in Marrakech but Grand Mogador Menara for me is the best. Receptionist are people who like to do their job very professionally. I hate name names but this time I let it go. Thanks Mr Oussama, Mohamed, Mouataz and Houda. Night shift guy Amin thank you all of you. Knowing you are the best and asset for the hotel I extended my stay with you. Much Love and truly recommend this hotel.

N/A

Great location, this is exactly what we were looking for.Please note that (hotel or flats) are being built right next to the hotel, facing the swimming pool.This was not an issue for us.

Maybe the building work taking place facing the pool, but for us this was not an issue.

Nice hotel, very friendly staff, excellent spread in breakfast, hammam and massage were good as well. 10 mins walk to the train station. Room was big, one XL bed + single bed for the kid. Very spacious room, neat and clean room.

Nothing bad about the stay. So have nothing negative to say.

We had a great stay here. We were upgraded to a pool view room on arrival which was really great. The hotel room as a whole was very clean and seemed to be very modern and up to date. The beds were comfy but the pillows could have been a little better (just personal preference) as they were a little hard and big for me. The location of the hotel is great. Walking distance into the centre of Marrakech and a mall/supermarket less than 15 min walk away. The pool facilities (indoor and outdoor) were clean and the décor of the hotel was lovely. There is currently works going on at the complex next door which we weren't made aware of by the hotel in advance, although we did know ahead of time due to looking at reviews on here. I can imagine these works will be going on for a while. The noise didn't bother us too much as we weren't in the hotel much and we spent a Saturday afternoon by the pool and there was not works happening on this day, so it was very quiet and relaxing. The balcony door also did block out a lot of the noise early in the morning, but we were awake before the works started anyway so it didn't really bother us. Breakfast was nice and had a good varied amount of things to eat. It was the same every day, however with their being fruits, cereals, pastries, savoury and sweet items, there was lots to choose from. Overall we really enjoyed our stay here and I would recommend to others.

Everything was top. All of the staff are very kind and helpfull. Breakfast was great, a lot of variety and everything fresh and delicious. Rooms clean and very comfortabel.

- Good location, close to airport, shopping mall, park, restaurants - Outside the medina about 20 mins walk - New town also walkable or short taxi ride - Staff friendly and accommodating - Outdoor pool and indoor pool free to hotel guests - Bedrooms spacious and great shower - Highly recommend paying for one of the spa treatments - Good gym and location of hotel is great for running

- Hotel is looking tired and worn in some areas which lets down the splendour of the rest of the hotel down - The sauna isn’t free to hotel guests. - The spa changing rooms not very clear for women

Good location and very experienced staff.. Moutassem, Ghizlan very professional and they go beyond to make your stay wonderful.

The only thing I didn’t like this hotel is when you forget anything after your check out you will never get it back. This is the second time I am forgetting things in the hotel and never get it back even I went back to the hotel after a week. One time I forget my eye glasses and the second my medicine which was very important and I couldn’t get and I went to hotel and they weren’t helpful. Double check before you leave the hotel and don’t rely on them to give you back the staff you leave.

Good location, within 5 mins to Manara Mall 10-12 mins walk to train station and 10 min drive to jemaa Al fanaa Very helpful and friendly staff Especially Oussama as the guest relations manager, going the extra mile Also Mcdowell uyainah and Sebboui Muhammad in the restaurant, excellent service with a smile, also Ishita serving morrocan tea. Shout out to cleaning staff on level 5 and Hussain working in room service. Experienced good level of service from these members in particular. Breakfast was very good with good variety and good quality. Deluxe rooms are much better decorated and colourful than the superior rooms, I fortunately got an upgrade, but worth considering. Overall Really good value for money, I would certainly stay here again

Swimming and gym free to use during the stay, however, Sauna and steam room are not included. Would be good to include these. Also Tea and coffee, sugar in room but No milk in the room for tea/coffee.