It was very central. Close to the airport ) not far from the medina The staff were lovely and warm The hotel is clean and beautiful Lots of restaurants and shops around

The airconditionig system did not work as expected. It was chilly at night outside but I love to sleep in a cold room. I couldn’t get the AC to work. My room was too warm so I had to open the balcony door all night to get cool air into the room which wasn’t the best because the light and sounds from outside bothered me

I recently experienced excellent service at your establishment. From the doorman to the valet, the staff was friendly and helpful. A special thanks to Kenza. I must say, the service provided by all your team members was truly outstanding. Very impressed!

We thought the Pestana was a gorgeous hotel. We were upgraded to a suite on arrival which was fabulous. The pool was really chill vibes and a nice contrast from the hustle and bustle of the city. There was a huge selection at breakfast and they even made me special GF bread! Staff very friendly! Nice safe haven.

Only very few things that would be the difference of this being a 4 to 5 star, not loads to complain about. Limited beds at pool so sometimes difficult to get a spot. Slow service for drinks at the pool. Housekeeping was slow - our room was still getting made at 5pm. The toilet isn’t very private - so definitely brings you closer together as a couple!! There were a few things were missing from our room such as a toilet brush, bin, additional toilet roll, very few tea bags - just simple things that make a difference.

The location was great and the rooms were very spacious. The staff was extremely pleasant and helpful. Great service!

The only downside to the stay were the bathrooms inside the rooms. The bathrooms have no privacy. This could be an essy thing to solve by simply having frosted glass over the glass door and pane. You have absolutely no privacy when going to the bathroom and someone else is in the room. They can see and hear everything. For the shower, maybe they should add a glass door which would prevent water from pouring all over the floor. But the extreme necessity would be the bathroom privacy.

The most beautifully designed bedroom, clean, soft, stunning bathroom, gorgeous soft bed linen and lighting. Perfection. Staff were excellent, happy, kind, polite, helpful. A special mention of gratitude to reception staff, who were excellent, doors and poolside staff. Wonderful rooftop pool overlooking the minarets and rooftop avenue of olive trees. Amazing location amongst international cuisine restaurants. This is a hotel that will entice you and once you enter, you will never wish to leave.

The room was clean, and comfortable, breakfast was good.

The carpet on the corridor should be removed, it has so many stains all over the place.

Location, decor, breakfast options, cocktail bar

No complimentary mock-tail or at least bottled water on arrival. this would have been a nice welcoming gesture. The Junior suite, there was no privacy when showering and using the toilet due to open shower and complete visibility of the toilet cubicle. No compliment bottle water (nothing in fridge or room except coffee/tea)The pool area was disappointing, too small, not enough sun beds, no drinks bar or food facilities within pool area ( had to order with waiter and wait long periods just for drinks that came from downstairs. No music within pool area, it definitely needs something to give it a nicer chill vibe.

I have been visiting the Pestana hotel in Marrakech for years, and each time, it feels like returning home. What stands out most to me is the familiar ambiance that envelops me upon arrival. The hotel and its surroundings possess a unique charm that I've yet to find elsewhere. The neighborhood around the hotel is absolutely stunning, offering an inviting and inspiring atmosphere. However, what truly elevates my experience to exceptional levels is the staff. Each and every one of them are genuine stars. Their attention to detail, kindness, and professionalism make every visit memorable. It's the blend of these elements – the comforting environment, the beautiful neighborhood, and most importantly, the outstanding staff – that makes the Pestana hotel so special to me. I'm already looking forward to my next visit.

Honestly, the only disappointment I faced was the realization that I couldn't stay forever! Every aspect of my stay exceeded my expectations, leaving me with nothing but fond memories and the eager anticipation for my next visit. It's not every day you find a place that makes leaving the hardest part of your trip.

The property itself is stunning. From the moment you see the entrance you know you are in for a treat. The rooms are super clean, spacious and beautiful. The pool is fantastic and a great way to relax in busy marrakech. Breakfast was lovely and the staff couldn’t have been anymore helpful if they tried. The area that the hotel is in is great and there are lots of restaurants and shops. Thanks again for making our honeymoon fantastic!

Nothing.

Hotel is great. Rooms are good. Breakfast is really good , lots of variety. The hotel is located in a close street , so there is no trafic with cars , its good if you have kids, you have a lot of café/restaurants to have breakfast/lunch/dinner etc. Away from the noise of the Medina, you can catch a táxi close by , it takes 5min to central el-fna. And then is just a mater of exploring the souks. For me its the best location ! Hotel is super nice Pool facilities are really good