Location is perfect for families as only 10 min car drive from the airport or from the Jemma al Fena and Suke market. Breakfast and service was really good. Had Outdoor pools (hot weather) and indoor heated pools for kids and adults to spend time in cold weather.

Room allocated to us had air conditioner and noise issue which was ignored for first two nights. After repeated complains customer support (Chima) look into the issue and stepped in to upgrade us to the premium suite. However, we had air-conditioner issue with the new room as well. Although it was rectified on the same day but for a 5* hotel one would expect minimum room standard.

Amazing staff, made my husbands birthday trip exceptional, with a complementary upgrade, we couldn't ask for anything more. The breakfast was really good, had a lot of selections. Room service was great, only thing is that you have to pay by cash. Location is really good, right next door to a shopping mall, there is a private entrance for people who are staying at the hotel. There is alot of other restaurants close by all within walking distance. Medina and the Souks and the airport are 10 mins cab ride. Will definitely be staying here again. 10/10

The location is great, staff are friendly and helpful. The facilities are really good. Very convenient being next to the shopping mall. The indoor pool was great, the kids really enjoyed that part when it was too hot outside. We stayed for 3 nights(family of 4) and overall our stay was great. The first room we were given had a really strong smell of sewage, we asked to be moved and thankfully we were give another room right away which was even nicer. It was my birthday while I was there and they kindly decorated the room for me. Special mention to Rita, Larbi and Ziad who were very friendly and lovely to chat with and also one of the chefs at breakfast who got me gluten free bread and cake each morning (unfortunately didn’t catch his name), they all really improved our stay. Overall it was a very nice stay and I would definitely recommend it.

Breakfast can be a bit crowded and very busy.

Excellent hotel with a great location and facilities. Breakfast was amazing and plentiful. Disappointed by a member of the reception who seemed only interested in telling us “it would cost so much more to stay again” when we enquired??

The breakfast is amazing with many options and they have a huge Pool in the middle of the resort. The room was super comfortable and had a direct vie of the pool.

They never provided additional complimentary water even after calling them for hours. This is something that really pisses me off. We are paying a huge amount already. They can have the courtesy to provide extra complimentary water.

Fabulous hotel, great pools, clean property, most staff were really good. Breakfast spread was huge and delicious. Good selection of cocktails (costing about £15)

As a solo female traveller staying at this property, 1-2 staff members seemed a bit less welcoming. Breakfast was super chaotic and mismanaged, no clean tables ever available if you arrive after 9:30am. The bar music was super-loud. Pool-restaurant food could've been better.

We liked everything during our stay at the Grand Savoy! First and foremost, the staff is fantastic, from the lobby team and management to all the waiters but also the cleaning team. So much kindness and professionalism! There are 4 comfortable restaurants/bars within this hotel and we've been positively surprised by the quality of the food (room service menu included). One large indoor heated pool was a pleasant surprise. The two outdoor pools were not heated (25/3) but well designed/equipped to welcome all guests. The location is perfect with everything you need by walking distance. We can only recommend this hotel!

Hotel was very hygienic and the staff was really friendly. We could do an early check in thanks to Azzedine. Also with regard to the location everything was nearby.

No comment absolutely amazing.

We should be allowed to bring food from out as room service is too prices that outside the hotel which is better food than inside hotel

The location of the hotel was good only 10min away from the airport. Breakfast was good, they had lots of variety of option.

The waiter as so slow.