I’ve been trying for a few days to find a way to express the magic of the last part of my trip in words. This post is long but it is necessary. Riad Les Trois Palmiers is tucked down the alleys of the souk in the Medina of Marrakech. A riad is not a hotel, it is a home that welcomes guests, whose home it becomes while they are there. Generally with between 4 and 10 rooms, it is small with courtyards and gardens, room doors are not locked but the exterior door is locked, meals are cooked individually and requested the day of and prepared at whatever time you choose. You’re encouraged to have friends over to socialize in the multiple parlors, salons, and sitting spaces. A few of my newly made friends visited me here and we enjoyed chatting and relaxing. These photos that look like a magazine can show you the beauty of the place that I was lucky enough to call home for two days.But they can not capture the kindness and actual caretaking of the hosts that truly made these days a magical retreat from the world. This exceeds hospitality and is coming from the heart. Here are two examples of that caregiving, both of which made me actually cry when they happened and when I reflect on them: 1. On my first day when I arrived, I was served the traditional mint tea and cookies. Midway through I was taken on a very long and interesting tour of the riad. I had put aside my favorite cookie- which tasted just like Morocco, to save for last and had expected to just be back down in a few minutes after being shown to my room. When I returned back down an hour later after the tour I found that my cookie and mint tea were no longer there. I poked my head into the kitchen, and the woman working in the kitchen eagerly offered to make me more cookies because the kind that I had loved were gone. She said it would be just a few hours as the dough needed to chill. I insisted that she NOT make cookies for me and just go about her day.

It was an oasis of calm in a hot, busy, interesting and vibrant city. It was like stepping back in time as we went through the ancient fortified black door. Our welcome could not have been warmer, the owner Patrick and all the staff were friendly and informative. We trusted their advice and had an excellent trip to the Atlas Mountains and desert that they organised for us. All the food was fantastic, the breakfasts really set you up for the day and there were so many courses in the evening meals - wonderful.

Having to come home at the end of the week!

Perfect in every way! Nested in a tiny alley in the Medina, the Riad is exceptionally charming and stylish with beautiful objects and decoration. Solo traveller arriving late at night, Ahmed went out of his way to pick me up at the taxi drop-off point nearby. Central location, great facilities with swimming pools and stunning terraces, attentive service. Thanks again Caroline, Patrick and the team for the lovely stay - will definitely come back!

It was a very last minute booking on the day so I'm glad they had availability. The hotel was nice on the inside with many facilities that I did not use as I had to leave the hotel really early due to my travel plans. The hotel host was very accommodating, by preparing breakfast for me much earlier than the rest of the guests because I had to leave really early before the standard breakfast time. I would recommend this hotel for couples and friends.

I did not like the location of the hotel. I had to go down a dark alley way to find it at night. Therefore it is best to go with a friend rather than solo.

The Riad is lovely and a peaceful escape from the busy city. There are many places to sit and relax on the balconies and rooftop. Breakfast served next to the pool is a gorgeous relaxing setting. The staff at the Riad were so friendly and helpful, they made our trip so special.

The lanes leading to the Riad are confusing and dark but definitely worth it for the peace and quiet

Cannot recommend enough! We loved our stay here, staff went out of their way to be helpful and friendly, and gave us plenty of recommendations for tourist attractions in Marrakech. We moved around Morocco for several days and this was definitely our favourite Riad; comfortable, relaxed, lots of space to chill out with a book. We had a lovely breakfast and fabulous room. Soft towels and the comfortable bed were exactly what we needed with busy days seeing the sights. I will be recommending this Riad to any friends and family that visit Marrakech

A brilliantly located riad (in the heart of the medina) with very interesting architecture. We stayed for three nights and had amazing time. Staff here were fantastic - welcoming, kind and they did everything to help us when needed! Especially Ahmed who even played with my 4 years daughter. She really loved him! The rooms are very comfortable, homely and clean. The rooftop was a nice add on. Highly recommend!

The property was very well located for the souk & restaurants. It was a bit hard to find but the staff actually came to find us at the spot we were dropped by the taxi and walked us to the riad. The property itself is amazingly decorated, the staff very polite and lovely and helped us with all our queries. The breakfast was very good (although we had more choice in a previous riad) and the room was beautiful and clean. On arrival, we were welcomed with moroccan tea in the beautiful setting of the inner courtyard. We would definitely stay there again.

The room was on the top floor and once you stepped out of the room you had an amazing view of the rooftops of Marrakesh. Breakfast was great. The staff were exceptional particularly Marwan and Ahmet, both were helpful, insightful and very friendly plus they gave me the best eating tips in the Medina.

The room is a little bit tight and the bathroom was a squeeze plus hotwater was patchy but it's an ancient and wonderfully old building so no surprises.

Beautiful Riad. Nice staff. Comfortable room, nicely decorated. The bathroom was clean and sufficiently spacious. Beautiful rooftop with views over the city. Decent noise level for a Riad. Average breakfast served in the nice courtyard.

The Riad is located in an alleyway, like many Riads in the Medina. I did not notice any signs pointing to this Riad, though - many other Riads do it. So if you stay be prepared to navigate the maze or arrange a pick-up.