very comfortable room with a nice view, very good breakfast

room was a bit dusty, the reception staff could be quicker and more courteous

Good location, 10-12min walk from Amsterdam Central Station. Spacious room with a view overlooking the IJ. Staff were extremely helpful and very friendly. Facilities were smart and the overall hotel was very clean, open and modern.

Our room as quite dusty

The hotel looks better than it does in picture. It is a big hotel but it feels more private than some other big hotels. The customer services was excellent. Special thanks to Prince who works at the bar on the ground floor. He went above and beyond, and was extremely kind to my kids. Thank you also to Taisiia at the front desk/reception; she changed my room immediately when i complained that the room they gave me and my kids was too high although I ended up staying in the room because the view was amazing. Taisiia asked if my kids had allergies and gave them a big bar of chocolate to munch on. All in all great experience.

Nothing.

I have so many positive things to say about Mövenpick but the 3 things that really come to mind are 1) customer service: thank you to Yuga and all the front desk staff that assisted us on the day we arrived at 7am in the morning. Without going into too much detail, you all really made the start of our stay in Amsterdam truly special. I appreciate everything you did for me and my family. The hotel staff throughout the stay were simply wonderful and helpful. 2) Comfortable: room, beds, water pressure, amenities A+++. 3) Clean: rooms, eating areas, common area, bathrooms A+++. Tram 26 stops in front of hotel and can take you to and from AMS central and back. We chose to take 15-20 min walk most days. AMS central spit you right out into the city center and gave you access to metro, tram, bus, and railway to other parts of the Netherlands. We had a wonderful stay and I think we will really miss our room!

It’s a luxurious place to stay with all the amenities of a 4star hotel. Staff is friendly and helpful. We took a little time to figure out the transport to the main city centre. You can take the tram opposite the hotel (use your cc to tap in and tap out) (or walk for 1.5 km) to the train station. Walk through to the back and you’re in town centre by walking 600 metres.

It was all good unless you prefer living in the hearth of the city. It’s 10-13 Euro by cab to city centre. The river and its view is great! You can take the tram and train to the airport for 1.29+6 euros or a cab for 60-80 Euros.

Ordered the American breakfast for room service. Loved it but way too much food.

Confusion with hotel and booking.com over reservation. But it was resolved to my satisfaction.

Location was great, brillant view from our rooms, access to bike hire and breakfast was so good

Lift access during peak times was really bad

Great location near the central station (10 min walking), amazing view of the room, Very nice and helpful staff, Clean hotel and room, Good breakfast with lots of sitting space, Comfortable bed and pillow, The normal parking of hotel is very expensive (51 euro/day) but ask the Staff for better option 20 euro/day via QR code, if that not working you can try the near parking (~300 m) outside the hotel. Free water, tea, and coffee in the room.

The room should be a double bed but actually it was two single beds that were put beside each other. It made problem for our kid to sleep between us. Of course we could use an extra bed, but we didn't want. Blanket cover of two blankets had hole. Nespresso machine or its capsules had a problem in our room. They didn't match. The shower phone head is very small in comparison to shower room size. Little expensive.

The room was very comfortable and quiet with lots of spaces to put your things and we had a great view of the waterway leading to the train station. We tried the breakfast one morning, the buffet was ample but we found the cost too high so chose to go elsewhere. This hotel caters to lots of tour groups so the elevators were very busy and the lobby crowded. Walking to restaurants generally took about 15 or 20 minutes. Walking to the central train station took about 20 minutes. There are taxis parked outside the hotel all the time. We choose to walk while we can. This hotel is right at the cruise port for both river cruises and ocean cruises so a great place to stay either before or after a cruise.

The internet service was very poor most of the time which we found very surprising. The water pressure in the shower was weak and the adjustments touchy. Lodging pricing in Amsterdam is very high in general.

Room is reasonably big, comfortable for 3 of us. Tall building so there is a view. Scenic pierside walk from central station which is nice if you do not have heavy luggage to lug. Photo- Gauge for yourself if you are able to do the walk. You can alternatively take the tram (1 stop).

Bathroom door was translucent/ frosted- this may not work for some guests. Location- 15-20 minutes walk from central station. While we see comments and also via google maps that there is a good distance to walk to hotel, there is insufficient warning about staircases; take path alongside main road to avoid stairs. Hotel also can do a better job of advising on shortcuts during check-in which we only discovered by following other guests. (see photo which was taken while walking back from AMS Central railway station)