Fantastic,Clean And Great Value. All The Staff Were Exceptional And Really Helpful / Friendly. The Hotel Is Clean And Modern With Nice Spacious Rooms / Facilities. Lovely / Dining Area With A Large Range Of Breakfast Options. Location Was Great (Afew Minutes Walk From Centraal Station And Amsterdam Centre) And Is Located In A Nice (Quiet) Area. There Are Also Some Great Bars / Restaurants And Shops On The Way To The Hotel / Prins Hendrik. Will Definitely Stay There Again On My Next Visit To Amsterdam. Highly Recommended. Thanks To All The City Hotel Amsterdam Staff For A Pleasant Stay. ⭐️⭐️⭐️⭐️⭐️

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I liked the location, close to train staion and a short walk to the shops. I liked how quiet the area was. Where our room was positioned was perfect for my husband who stuggles with steps, and the rooms where always cleaned every day, the hotel was always clean and the staff at breakfast made sure there was always plenty of food on offer. I also have to mention how nice the staff were . Exceeded my expectations for a 3 star 🌟

I didn't like how there was a staff cupboard right outside our room that staff would go into every morning about 5am to get stuff, this was really noisy and always woke me up. Personally I feel the rooms could have benefited from a small fridge in the room as there was plenty of space for one.

The hotel was clean, we booked a superior double, the bed was comfy there was so much natural light due to the large windows, which opened should you want fresh air, the breakfast is just continental but there is plenty to go around. All staff were polite we had no issues at all, if we go back to Amsterdam we would definatley stay here again, location was a few mins walk from central station and 5 mins to the square, and it was so quiet.

To be honest there wasn’t anything we disliked about the property, the towels were a little small but that’s nothing really.

The location is perfect, right near Amsterdam Central station (took us 5 mins to walk), and therefore comfortably walking distance to main city centre. The staff were very friendly and helpful and they helped give the hotel a relaxed vibe. The room was a good size and had all the required facilities to be comfortable (bathroom, desk/chair, tea/coffee, soap, shampoo, tv, fan, extra pillow). The room was cleaned every day and towels replaced. The included breakfast is very good, with lots of variety. Well priced for all of this! Would stay here again easily.

The location was perfect, close to Amsterdam Central station (approximately 10 mins walk with luggages), and at a walking distance to the city center, we were able to walk everywhere. You can find anything you need nearby - supermarket, bars, restaurants, etc. The have 24/7 front desk. They are able to store our luggages after check-out. The room was not so big (that was expected in Amsterdam) but adequate and it was just as seen on the photos, and had all the amenities listed (tea/coffee, kettle, slippers, towels, soap, shampoo, tv). The bed was big and comfortable. The towels and tea/coffee were replaced every day. Heating was good. Wifi was strong. Our room was on the ground level, so no experience with the stairs/elevators. The included breakfast was very good, with lots of variety - scrambled eggs, sausages, pancakes, pastry, fruits, etc. Dining room staff were very kind and helpful. Berna was lovely, always smiling and answered all questions we asked, it was nice to chat with her. Berna hanım tanıştığımıza memnun olduk :) Manuel from the front desk was super nice, kind and friendly, he helped us with everything, he offered suggestions on places to eat and recommended a really nice Italian restaurant. Overall, we enjoyed our stay and would recommend. I would definitely stay there again.

Shampoo was terrible, that needs to be replaced. And a small fridge would have been great. Overall, we were happy with our stay.

The hotel is near everything in the center of Amsterdam. They have bikes to rent and that makes everything much more ease. We never used any transports. The breakfast was good, although they didn’t have fresh fruit. The bed was cozy and clean and they have a 24/7 service, so if you need anything, you just ask. They are all nice. We were able to keep our luggage on the check out since it was early than our flight.

The room was too hot. I know Amsterdam is usually cold, but the rooms should have air conditioning and they don’t. The air doesn’t circulate and it becomes too hot. The locks of the doors are super heavy and dangerous, and we were always waking up with other people arriving to their room because of that. The room doesn’t have a mini fridge so we couldn’t keep our water cold and other foods that we bought.

Food. Clean. Awesome staff. So helpful.

First of all, writing this as it would help future bookers. And we did not find that this made our 3 nights here any uncomfortable. We enjoyed our stay here. The entrance was not buggy accessible. Had to carry it up the few stairs. The bed was very soft and would push down and not suitable for many nights just a few. Lift was available but it was a small one and with baggage only one person could go. This could be attributed to it being an old building but just fyi.

Taking into account the price, everything was more than better because the location is perfect.

The employee with red hair was a complete disaster; we rented bikes to the hotel, when we arrived to museums area we realized one of them was punched and when we came back to the hotel, he told us there was nothing he could do... So we paid 2 bikes for 24 hours and used them less than 6 ! ; Refund, according to him, was unable. Rest of employees, super cool and polite guys, explained us he could have changed the bike for another one... We paid his lack of knowledge or his lazy predisposition

Got a very friendly welcome by the receptionist named Artemis who even brought me water while waiting (as it was a hot evening). Aka really great customer service. As I needed to leave very early (before the brekfast) I asked for a breakfast bag, which was possible to arrange without issues. The brekfast bag was unusually well filled with egg, heated ham& cheese toast, croissant, butter, jam, honey (other hotels usually have had less items) and also had a disposable knife for butter/jam (which other hotels usually forget to add in my experience). The public areas looked fresh, clean and modern with a bar at the reception level. If I had arrived earlier in the evening it would have been a nice area to hang at after travels. My room was at -1 floor level and the room felt fresh/clean. Adored the accent wallpapers! The room was well equipped with glasses/mug and a tea kettle and tea bags. The outside looked historical/old and the inside have a modern vibe to it, it felt like someone had made efforts to think and design the areas in an affordable way. The location was easy to find from the cental station, basically just going left and then straight leftish.

Overall I was very happy with my stay. People with very heavy bags or problem walking might have issues as the place didnt have elevators. The room could possibly have had coffee in the room (for those who like that) and not only tea. And a small improvement to the breakfast bag could have been some sort of liquid/beverage of sorts, (water/juice/tea/coffee, anything) as it now didnt have anything and I had to buy that on my way to the airport.

Staff was very nice, helpful and accommodating to guests. They will help you any way they can like they helped me bring down my luggage from the 3rd floor as they don’t have a lift from 2nd to 3rd floor.

The stairs. I was not aware about the stairs. I asked for a quiet room so I know I would be in a higher floor. I was ok with regular stairs but the stair was kind of like a death trap to me.It was super narrow and kind of dangerous like if you have one wrong step you can fall down.