I stayed at this hotel for a couple of days back in 2015, and now, 10 years later for almost a whole week - everything was perfect in both cases. My room was clean, quiet and comfortable – not to mention the amazing view from the 6th floor! The train station is really close, so it is easy to discover not only the charming city of Leiden, but also Amsterdam, den Haag, Delft or Rotterdam. It is also very convenient to have three different stores in the building next door. I enjoyed my vacation there very much!

The room was spacious, especially the bathroom. The front desk staff were friendly and helpful. The location was excellent, very near to the central station. The bed was terrific, and the view outside the window was a plus. The lift was a plus - spacious and fast.

The breakfast area could have been organized better so people would not bump into each other. The breakfast selection was sparse, but it could have been because I was a bit hungry then. The guests at that time were a bit noisy, too (not the hotel's fault, of course).

The location was excellent for Leiden Central trains and buses, nearby LUMC clinic, and the lovely Leiden town centre and canals - all walking distance. Very helpful staff, and comfortable room, with tea making facilities. There is luggage storage available. A paid breakfast is available but did not try. The lobby area has space and comfortable chairs for waiting.

At times a bit noisy, but related to central location.

The location is amazing, alomst a minute walk from the central train station, supermarket and convenient store are right next to it, behind the hotel is a lovely place to walk and close to good restaurants. Staff are friendly and welcoming. The view from my room was good and shows the area behind the hotel with nice windmill and churches tops. Cleaning staff was respectful as i was having meetings in early mornings.

The room was small (double) and not enough space for clothes and no space at all for the luggage. The hotel and room felt very outdated, lights were turning on and off and all felt old. No amenities (at least have a pair of one-time use slipper) The bellows were soft but too thin and wornout i had to use all three to try and sleep. Very expensive compared to what is provided.

The breakfast was very good and all staff were polite and professional.

My husband and I are fresh air fans and like windows open. It would have been better for us if we had been warned by the hotel to keep the window closed. I had collected several mosquito bites before realising they were actually happening overnight in the room. Fly spray was not available.

Standard ibis format as expected. Excellent stay. Location excellent. Opposite train. Two supermarkets next door. Historic areas within minutes walk. Booked small single room with lovely outlook over a windmill and city roofs. Clean. Super comfy bed. But quite narrow. Might be a bit narrow for some folks lol. Quiet. Good nights sleep Reception area well designed. Luggage storage. Would definitely stay here again

The place is conveniently located in the centre of Leiden. It is convenient to travel anywhere, either by bus or train. It is convenient to get food and shopping.

Staff, not everyone, is friendly. Exceptional could be due to language. Even I can speak their language. Overall, my grade to staff is 4 stars.

Convenient location just outside the station, Comfortable and reasonably sized room, availability of good quality breakfast over several hours, friendly staff.

I always appreciate the availability of a cooked breakfast option, but the bacon always appeared and tasted rather burnt, and the scrambled eggs were often cold.

Excellent value for money! The hotel is centrally located near the train and bus station with grocery stores nearby. The hotel is a short walk from restaurants and shops, making exploring Leiden easy. Apart from the ideal location, the rooms are clean and comfortable, and housekeeping comes around daily.

Nothing

Perfect location, just across the street from the train station and buses. Supermarkets and a drug store on the same block. Very close to museums, restaurants and other places of interest. My room was clean and comfortable. Often a room for a solo traveler is quite small. This one was larger than most. The staff were friendly and accommodating. I was allowed to check in early since my room was ready. This was mush appreciated! Excellent breakfast with many choices.