Great spot. Walking distance to shops and beach. Pool was great. Apartment was a good size for a family with a good layout.

The Apartment was a bit tired and in need of a freshen up. Basic cleanliness level, but was in need of a good deep clean. Dust on top of fridge, in TV cabinet,laundry floors. Glass tables hadn't been cleaned properly and were covered in smear marks. Fawcet in the kitchen needed fixing. Utensils were aveage. Just minor things, but for the cost we expected better.. The lady in the office wasn't very pleasant on arrival. She was rude and grumpy to some other guests while we were waiting to check in and wasn't very welcoming to us either, so first impressions weren't great. Overall it is a great place and location and with a few changes, it could be an amazing place. It's just a gamble as to what Apartment you end up in and what condition it's in we're guessing.

The quiet and security. Excellent view of beach and bay and stunning sunsets from 3rd storey bedroom. Fully equipped and tastefully decorated apartment. Close proximity to waterfront, interesting shops, gourmet cafes & restaurants, ferries and an outstanding museum. Approachable, friendly, highly competent manager who genuinely cares about her clients' comfort. Thank you, Jacqueline!

Entrance marred by 2 weeds growing through concrete path at porch entrance and multiple leaves on doormat. Livingroom couches a little tired, so difficult to get up from.

As always - great stay at Oceans. We have stayed a few times now. Always great. Wonderful location. Apartments have what you need.

We have a very yucky smell in our apartment this year. Like something has been spilt (bait maybe) from pervious guests and it look a day or so to air out. Also wish it was easier to book for 6 guests on Booking.com. Very niggly having to call the accommodation to sort this every year. Wouldn't stop us from staying again but would definitely request a new apartment next year if it happened again. Or reduce rate.

We booked a one bedroom apartment via booking.com. We were allocated a two bedroom/two bathroom set out over two floors, but were not able to use the second bedroom and second bathroom or we would be charged an additional rate which was fair enough. The apartment was spacious, laundry area with tub and dryer. Upstairs was big open plan lounge and kitchen. Bathroom with a bath and shower over. Bedroom with a good sized bed and decent wardrobe space. Iron and ironing board. The outdoor area had a clothes rack to dry clothes. Nice balcony overlooking the pool, which can be noisy at times, however, there is a 8pm noise control in place which works well. Very quiet over night, until the birds wake at 5 a.m. ! Good parking, right outside the apartment. Easy few minutes walk to Whitianga Wharf, town centre and beach. Supermarkets a short drive away, or about a 20 minute walk. There is a Four Square around the corner for basics. No late check out allowed (10 a.m.) Definitely recommend and would stay again.

A slightly later check out would have been nice.

Great location. We walked to the town centre for breakfast and a boat trip to Cathedral Cove and walked back to the accommodation easily. It is great to have use of a washing machine and dryer.

The wifi was terrible. Don’t stay here if you are a foreign tourist and you need to check emails. I couldn’t get enough signal to check emails or pay a toll or make and pay for bookings of activities. If I sat on the bottom step inside the door I could open facebook but couldn’t upload any photos. Maybe it was just my apartment.

Great location only 2 minutes from the lovely beach. Very well equipped and spacious apartment. Nice to have washing machine and tumble dryer. Nice pool on site.

Booking.com said we could check in from 2:00 but we couldn't check in until 3:00 but it wasn't really a problem. We used the ground floor bedroom as it was cooler but it had not been cleaned as thoroughly as the main top floor bedrooms.

It's feels homey. Playground, bathtub, kitchen and bed is spacious. The staff is friendly. When the kids love it... I love it too

The lighting was a bit dark. If I have to cherrypick The extra bedroom on the ground floor is kinda scary but we didn't use it so it's alrightl. There is a hot water heater inside closet on one of the room upstairs. It's 30 minutes drive from hot water beach which is the main reason why we went here. Overall we are happy

Lots of space in the house, 2 bedrooms with double beds, the garage has been transformed into another bedroom. Upper floor with a very nice living room and well equipped kitchen

Only basic cleaning: if you’re taller than 1,70 you can see the dust on the fridge, window boards dirty, under the armchairs remaining nibbles from other guests, WiFi unstable and slow, tv had no internet, fancy electric armchairs without functioning due to missing cables

So close to the lost springs and walking distance to restaurants and cafes. Property was very clean and comfortable.

When we booked a one bedroom apartment it showed there was one flight of stairs. We didn’t like that our apartment was three stories with two steep flight of stairs with no toilet on the middle main living area and we had to choose one bathroom and one bedroom to use or we would be charged extra…… So the bathroom was up two steep flights of stairs. Not great when you have crook knees

Apartment had everything we needed Was great having our own laundry after being on the road for a few days

We weren’t aware the apartment was 3 storey with bedroom and bathroom on the top floor and living in the middle Too many stairs which was difficult for us Constant loud music from a property behind the resort