The staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Will be coming back! Thank you so much.

Just an advice for those who are non-smokers. Make sure to ask for a non-smoking room once you check-in. They did not ask my preference when i checked-in and they gave me a "smoking" room that smelled a lot. When I asked for a change, all non-smoking rooms. So, if you don't want to sleep every night with a terrible tobacco smell, make sure to contact the hotel before checking in and ask if they have no-smoking rooms available for your staying dates. Don’t choose the 4th floor!

Professionally welcomed by reception staff member. Very friendly and helpful staff during my stay. Assistance with transportation needs with immediate availability. High standard of true hospitality. Comfy bed and well ventilated room. Also reasonable access to facilities. Fantastic breakfast with good service. Excellent dinners especially the BBQ grill night on Thursday. Kudos to Elaine and Leila for their very warm welcome and hearty recommendations. Five stars ⭐

Generally not applicable. Although no airport shuttle as advertised. Also still waiting for invoice to be forwarded by email (saving paper). Required essentially for my records. Cheers in advance.

It's a great hotel with wonderful employees. Everyone was kind, friendly and supportive. Wonderful team - hotel reception, F&B guys (Ms. Ellaine, Ms. Arti, Mr. John & Ms. Lidiya - Ginger Restaurant), Ms. Ella from Theathrum restaurant, swimming pool coach Mr. Abdulhaq, gift shop Mr. Ali. Thank you all for making my stay so easygoing and memorable. Special Thanks to the Reception team Mr. Fahad & Mr. Kanita) for their kind support & to Ms.Ellaine from the Ginger restaurant for her friendliness, kindness and the beautiful smile! Keep it up! See you again, Inshallah! 😍

The location - the hotel is close to the airport and that's a plus, however, there is nowhere to go around, nothing to see, no public transportation either in proximity.

The room is spacious, location and area is fine. I think for food breakfast they should have more variety of choice so it will be more satisfy.

Food more variety, in cleanliness specially in common area should Ben pre details invisible area which more cleaning standards. And more hospitality from staff specially in reception. Upon checking in if staff knows that the person is tourist he/she should need to be more helpful for more information on hotels facilities and the tourist spot in areas.

Staff were very courteous and friendly, we had been on the road for quite a long time and I really appreciated that they allowed an early checking in.

I can't comment on the breakfast as we checked out earlier and did not have the opportunity to try it. The facilities like the swimming pool and sauna closed to early (7pm) I would suggest that the facilities like swimming pool and sauna to have a longer opening time.

Breakfast buffet was huge and had many great options even for vegans. The dinner buffet in the restaurant too. The bar was also open until 1am everyday.

Trying to order room service drinks one night was slightly complicated, they told me a couple of times to call some other number, but I managed eventually. Also the laundry service could be quicker.

There’s so many things I loved about my stay. To start with, the service is fantastic. The professionalism of the staffs is outstanding and they ensure everything is taken care of. Mr Fahad and his colleague at the reception made my stay absolutely hassle free. The breakfast is lovely. It was a buffer style and everything in the menu was fresh and exquisite. The facilities were amazing as well. I had the used the gym and it was state of art equipments and we’ll maintained. Loved everything during my stay

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It is a nice spacious property with nice rooms and a relatively well-sized pool for swimming.

The location is nowhere near the airport. It is impossible to walk to this location, you have to take a taxi and even then it's not near (as the map would suggest). Not an airport hotel in my view (maybe it was close to the old airport, but not the new airport). Even if it looks near, there is a wall so you cant actually use the short-cut and have to go all the way in the high-way direction.

Hospitality is amazing, Clean Room

I don’t know if it’s because it is ramadan time or not, but the house keeping where not responsive as they should be, I requested a tissue box and it was not brought to me, and When i requested a sanitary Kit and tooth brush they brought only the tooth brush. One more thing, I ordered Pizza Margaritas and I do not recommend it to anyone

I had a fantastic stay at your hotel! Everything was great—the rooms were clean and comfortable, and the staff were incredibly nice and helpful. The breakfast was perfect, with a wonderful variety of options. I would definitely stay here again. Thank you for the excellent service!

Everything was great! But maybe the view was the only thing that could be improved