Great hotel, cozy as the name suggests, which is what you want when in Cusco, as it can feel cold. The beds were nice and warm with extra layers. Very comfortable. Hot water good. Very friendly staff with good attitude. Nice breakfast and the staff also happy to make you eggs. Perfect location, a short easy walk downhill to the main plaza, historico. And cheap uber on way back. It's on a quiet street, close to many eateries etc. Room was cleaned to high standard daily. I had my laundry done for me to a good standard. There is a chill place on the top floor with great views and you can help yourself to cups of tea there. Great value for money really. I would highly recommend staying here.

All good

The bed was comfortable. Staff was friendly and helpful. The shower worked great, with enough pressure and warm water. It was all very clean. It was good value for money. The room where the breakfast is served has an amazing view of Cusco. Overall we found our stay very cozy

At the time of this review they were installing an elevator. As we had small backpacks having a room on the fourth floor wasn't much of an issue for us. The odour form the bathroom plumbing was unfortunately at times terrible. As expected given the price tag breakfast was nothing to write home about

The location was good, about 15 minutes from plaza de Armas but it was close to a lot of local life which was so nice as a tourist. There were several local restaurants with cheap menus of the day! They always had hot water & coca/other teas and instant coffee plus sugar. Staff was friendly and they let us hold our bags for free after check out and while we were at Machu Picchu. WiFi worked well enough

The bed in our double room was uncomfortable, it dipped in the middle making it harder for 2 people to sleep well. No AC, but the window opened making the temperature comfortable in the room. Breakfast was simple, but better than nothing.

Extremely helpful, helped me to check in early (as arrived from overnight bus) and let me purchase a breakfast. Has a beautiful terrace with couches, plants , a toilet and free tea and coffee. Well-set up rooms, with nice furniture. Was just missing a chair for the fold down table but got me one when I requested it. Free tea and coffee on every second floor. Great buffet breakfast and the manager even arranged for us to have breakfast earlier than normal because we were going on a tour. Also let me store my luggage there for free for two days, even though I was not staying with them when I returned.

The room had a window but it looked out into the laundry area. The internet was not working for a morning but they eventually got the problem sorted out. It was a little far from the main plaza etc, over the train tracks.

The hotel is in a very convenient location, only a couple blocks away from the main square but since it is located uphill, take into consideration that you'll have to climb a bit. The stuff is amazing! Very helpful, friendly and had no problem preparing us breakfast to go for the morning even though we asked for it very late. Also, the rooftop view is lovely and very romantic. Beds are comfortable and there are extra blankets available in the room. Breakfast is also nice, the plates are filled all the time.

Unfortunately, the hotel does not have an elevator, which (together with the elevation) makes living on a top floor a bit challenging, especially when you have to climb several times per day. Also, the walls are kind of thin, making the halls noisy.

Cozy is a great word to describe the rooms. The beds were very comfortable and there was plenty of storage if you have an extended stay. The staff was incredibly kind and accommodating, they even packed a to-go breakfast for us for an early morning day trip. We loved the rooftop and spent a lot of time there relaxing as we were adjusting to the altitude. Great affordable option on your next trip to Cusco.

The walk to the centre is a bit crazy and unpleasant as you have to walk through the bustling street markets and butcher stalls. Of course, can't be helped by the hotel but something to keep in mind. We always felt safe, however, even at night.

The location was good, about 15 minutes from plaza de Armas but it was close to a lot of local life which was so nice as a tourist. There were several local restaurants with cheap menus of the day! They always had hot water & coca/other teas and instant coffee plus sugar. Staff was friendly and they let us hold our bags for free after check out and while we were at Machu Picchu. WiFi worked well enough. They also let us pay for half a day to check out late until our night bus!

It’s not sound proof, but this is common for Peru.

My partner and I liked Cozy room Cusco! The location was more in the local part of town, which is what we prefer when we travel. There were many awesome restaurants in the area serving cheap, local cuisine. We were very close to Santiago square which was convenient for food and shopping options. The rooftop of the hotel was great, with cooking facilities and outstanding views of the city. The hotel safely stored our bags for us when we went on the trek to Machu Picchu. Wifi was great in the entire building.

We stayed at Cozy room on 2 separate occasions (before and after our Inca Trek) and we realized there are better rooms than others. Our room the second stay was significantly better than our room on the first stay. It was quieter, bigger, more comfortable, and brighter. So, I'd recommend looking into which room you book here. The cooking facilities on the rooftop could use more bowls and cutlery.

Absolutely love it here, so much I decided to come back after my hike to Machu Picchu and I had such a warm welcome back even though I knocked on the door around midnight & they didn’t even know I was coming 😅 They have been SO helpful today as I literally can’t walk but I have had to go out and about. They have gone above and beyond to look after me & I am so grateful. Love the location, so close to everything. The Sun terrace is beautiful during the day & even better at night, the lights of the city are beautiful. The rooms are SO cozy! “Cozy Rooms” is such a fitting name :) Super hot showers which is amazing after such hit and miss showers during my hike. And the breakfast is amazing. Great variety, fresh fruits, pancakes, bread, cereals. Coffee, tea etc… all free and available anytime. Staff are all lovely and helpful :)

I have had cold water from the hot flask a couple of times… instead I just used the kettle in the kitchen on the terrace. No problem at all!

The breakfast was amazing. A great selection and quantity and everything was very flavourful. The ladies who work in the kitchen, as well as the remainder of the staff, are very friendly and helpful. The rooftop terrace is also a nice touch, with beautiful views out over Cusco, although it does get a little hot up there during the day. I also loved that there was free tea and coffee available at all times...a very thoughtful touch.

We stayed on two separate occasions. The first time, the room was filled with 3 beds, giving very little room, and the pillows were so hard that we slept poorly. On the second stay however, the double bed was the only one in the room (as we had hoped), if was very confortable and the pillows were perfect.