The staff extremely helpful. Location close to centre and Quoricancha 2 blocks away. Internet great. Breakfast buffet better than in other hotels. Lots of hot water. Clean room. Beds very comfortable with memory foam pillows. Cannot fault.

Comfortable beds, plenty of hot water. Great location. Friendly staff.

The room was too big and rhe heater wasn't big enough to keep it warm. Thank God we had plentybof blankets, but they were so heavy!

In a central location with easy walking to points of interest. It overlooked a square but with secondary glazing there was no noise. Large room with comfortable beds and good duvets. Buffet breakfast was vg.

Hot water occasionally cut out but once reported it seemed to be an easy fix and hot water was instant

Good location 2 blocks from the main square. Many shops and restaurants nearby. Good breakfast. Comfortable room, cleaning every day.

The room was a bit cold.

Best Wi-Fi by far. Bed was comfy and room was extremely clean. We felt very safe in Cusco but regardless, the front door was always locked.

Early checkout time, 9 am

The location was surrounded by bunch of restaurants and cafes. It’s also just walking distance to main plaza. I was worried about the amenities to keep me warm during stay but they provided everything we needed. The double blanket (one with alpaca’s fur I believe), free portable heater, and well working water heater. The staffs are also helpful, they prepared us our breakfast at 4am before our excursion.

Good location within 10mins walk to Plaza de Armas. Very friendly and helpful staff

It wall all good

Good shower.

The smell in the room (my guess is sewer gas) is unpleasant. The room is windowless except for poorly covered skylight. Wifi a little weak at times. The breakfast is dreadful.

The grounds were nice, clean room and nice staff

The breakfast was cold and very limited

Good location Sandro makes good eggs and he is very polite

The breakfast is really the minimum Although Sandro makes nice eggs The beds were comfortable. The pillows are very small. The blankets are very good to keep us warm at night. When we arrived the room I booked was taken because they oversold. We were given a small room with no windows. The second night we were moved to a better room but still not the one I wanted. And they charged us full even though they said we were going to get a better rate for the problem.