Staff were welcoming and polite. The room comfortably and clean.

Cold shower on the second night. The pool deck floor was filthy like it hadn’t been cleaned for at least a month.

The hotel is beautiful and at a great location, walking distance to Intramuros. The bed was huge and great, the room was big and beautiful. Staff was helpful.

The food was not good at all. No fruits or juices for breakfast. Had a schnitzel burger on the night we arrived that was very oily and heavy. Not good at all . Zhu,,m want pp

Old architecture and pleasant staff.

The towels smell musty. In room dining service is spotty. Food advertised on room menu are not all available including juices. Buffet is very expensive as well as the Chinese restaurant.

This hotel has a unique atmosphere/feel and an excellent service by all staff who are not just giving great service but also add to your travel experience with friendly talks. We felt like a king and queen staying here. The location of the hotel was PERFECT for our last nights in Philippines, near to Rizal Park, Intramuros and Luneta Park. The room was very clean, the beds very comfortable and the breakfast amazing with many choices. We will be book here again next year for sure! One of the best hotel experiences we've ever had in PH, equaling our unforgettable stay at Hotel Luna in Vigan last year.

Nothing negative to say, maximum points!

Great place fine ambience. Great breakfast friendly people around.

Had booked at a discounted rate of around 70 US dollars but was charged 100 US dollars plus per night

No complaints about the hotel at all. Just about booking.com. I learned later on if i booked directly with the hotel, it would have been much cheaper than booking with booking.com. I think there was some dishonesty on booking.com's part with the breakfast worked in the price for just an extra 200-300 pesos. It was 2000 more pesos than expected the 1st night because it appears the 1000 peso breakfast each was worked in the price

Checked in here to attend midnight mass for Feast of Nazarene and it is the perfect location. Walking distance to Quirino Grandstand. Plenty of food options outside the hotel. Room is clean and spacious. Even the bathroom is spacious, our room has two sinks and it helped us save time to prepare when going out. Shower's water pressure is also good, drain doesnt clog, and easy to change the water's temperature. Breakfast was good although there's only few options.

Safe and ref are not working. Only two water bottles were provided and they dont provide for more although you can request for a pitcher of water. I made such request but water never came. Shampoo, conditioner etc only for 1 person, even laundry bag is for one only. I would understand it if they provided for one only but there were slippers, toothbrushes for two

hotel is fabulous. super staff. lovely breakfast and nice rooms. felt like a movie star from the staff. such a nice change. lovely stay

area was rough and dangerous outside. children robbers and 1 year old babies and homeless people on the street

We wanted a place near oceanpark and intramuros so that my 13month old won't be too exposed to the sun so their proximity fits the bill. The room is very spacious and our view of the ocean dock along with the sunset is amazing. The hotel feels like we are in a spanish era but the decors and chandeliers make it so well-lit that it doesn't feel stuffy. The pool is also amazing with a view.

We wanted to do walk in for breakfast but they don't have coffee and soup!

i love the vintage vibes on the outside and the open areas are giving me solemn vibes iwould love to visit again with my family and this hotel would be our go to hotel whenever were visiting nearby. and kudos to all the staffs from the front desk the guards and housekeeping for always greeting us with smiles and making our stay very memorable

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