The staff was lovely. Good breakfast, good breakfast hours as well. Location very centra, close to the Main Street. Oh and the liquid body soap in the toilet smelled like heaven!

The towels were the worst. So old and rough… they were literally falling apart. Also, no bin in the room, which is a first. And no hand soap nor hand towels in the toilet even though the sink had a hanger for it. It was not possible to adjust the room temperature so we slept with the window open as it was very hot inside. The water bottle left in the room was already opened… but the worst thing was definitely shower pressure. It was like showering with drops. If you have long hair like mine you would take half an hour just to wash it properly.

Good location. City center, restaurants and shops easily accessible by foot. Kasprowy Werch ground station was a 45 min walk. Plenty of parking space. Nice breakfast. Polite, English speaking staff.

Administrator promised a breakfast package left for us when leaving at 5a.m. Did not deliver. Not a big problem, but could have said no in the first place. Other than that, visit was pleasant, easy and comfortable.

It was my second stay at this hotel. Good location, about 1.5km from the entrance to the Tatra park and close to the Zakopane center. Free parking and good breakfast were included in the price.

Reception staff very helpful with great customers skills. All staff at the hotel were kind and ready to help and advise. Breakfast great. Rooms very comfortable ery clean and great standard. Already booked for next year.

Friendly staff, great location to the centre and main strip of zakopane we found some lovely walks not far from the hotel with sledging etc clean and spacious rooms would recommend

Fabulous stay, food, staff and room. I’d definitely come back. In between town and all trails so best of both worlds. Fantastic stay!

close to the center in residential area, very calm location, well sound- proofed rooms. staff friendly english- speaking. allowed to check in earlier on arrival. very good Internet connection. two steps and from national park. easy accessible trekking paths.

None. but i would like to have an option for “normal” strong coffee 😊

The location was central but also far from the hustle and bustle from the Main Street/shopping street. It was very easy to get to some of the nice trails. The ladies at reception were very warm and hospitable and I felt overall great about staying at Bel-Ami.

The breakfast had big variety but I found the quality to be average. The bed I had was very thin but for the price it was still reasonable. Sound isolation is not the best because you can hear doors opening and closing in your corridor.

Great location 10 mins walk to Krupowki, excellent shower and the bathroom with shampoos, hairdryer, small single room but had everything I needed. Car park outside. Delicious breakfast!

Only 1 coffee sachet and 1 tea next to a kettle which is quite measurable.

Great location. Nice view from the balcony. Good breakfast. Very nice staff.

Uncomfortable pillows. Dirty walls in the room. Very thin walls. You can hear everything and everybody from the corridor and other rooms…