One of best location in Funchal, few steps from center. Only nice walk through beautiful garden down the hill and you are right there. Lot of restaurants around, and special offers for the guests of the studios on bars and restaurants at 5* Pestana Casino Garden sister hotel next door. You can also use all the facilities there with no restrictions. Very clean big rooms and xtra good shower. Yes we hear the traffic on the balcony at our room, but you are next to center so that is what we exspected.

No breakfast is included in the Pestana Casino Studios ( no onsite restaurant) ; there is is reduced price for breakfast at the adjacent Pestana Casino Hotel., which we took advantage of a few times. Because the studios have a small kitchen area, we generally made our own breakfasts. There's a small corner store close by on the hill below which is quite adequate, or we brought in food from the grocery store or market. Plus there's a great choice of restaurants nearby. The front desk staff were excellent; welcoming, knowledgeable and helpful. It was great have their friendly service. Thank you ladies! Plus the cleaning staff were good; we were appreciative of their daily services. . Our few requests were dealt with promptly.; e.g. adding a hot water kettle in the kitchen area, removing a fold up cot that we didn't require. We reserved for a month's stay, which was a bit cheaper for a long stay. We didn't rent a car, so we mainly walked around, plus took an occasional taxi/tour, or the local bus. The local parks and gardens are superb. There's lots to explore! And we enjoyed the music venues, too.

It wasn't the time of year (Dec. to January) for the use of the outdoor pool and sitting area. Sometimes the traffic noise was difficult, when we had the balcony door open, had to close the door when sleeping, etc. We were on the 5th. floor, so there was a small view of the ocean, but more of the streets below.

The location was great, staff were super friendly and helpful and the rooms were spacious, clean and comfortable. Beds were super comfy however it would have been nice to have the option to choose a queen/king instead of the two single pushed together. We were quite happy to hear that we were able to use all the pool and breakfast facilities at the Main hotel next door.

They did not state parking available on the hotels page so we wasted a lot of time driving around looking for parking before being told we could use the Casino Park Hotel parking for 15euro per day or the Casino’s parking lot for 9euro per day. We were happy to pay this amount and for the convenience of being right next door. Please add this into your advertisement to save people’s time in future. Breakfast was average, not worth the money. Better to go to a cafe across the road.

-very good breakfast , with many options; -parking at the hotel for rented cars (not for free); -3 outdoors pools, jacuzzi, indoor pool, saunas; -we requested and received a quiet room; -they did cleaning/the room every day; -is close to many restaurants;

-the gym is very very/too basic… only some light weights and cardio machines; -the pools from outdoor not heated (come’on, they could heat all with some solar panels for water….); so was almost impossible to use these(almost no one used); -the indoor pool is heated but only 25 degrees or so. Too cold for a heated pool though.

Location of the property is very convenient for the town centre of Funchal.

Couldn’t sleep for a few nights because of the noise from the reception. Could hear noise and chatting till late evening. Never complains about pillows in the hotels however this is my first time I have to say never slept on such bad pillows. Also carpets and walls of the room had lots of stains which didn’t make good impression.

The location is perfect for exploring Funchal. Not far from the city center and the ocean, however, the weather was not good for swimming, so I am not sure if that beach is suitable enough for that. The hotel is near the bus stop, so it's easy to get there. The room is not so big, but for one person it was perfect. I think it will work for a couple as well. The view from the room is amazing. Also, there was an option to use swimming pools, sauna, and hammam in the hotel building nearby, which belongs to the same hotel group. The team is very friendly and helpful.

It would be good to have slippers for use in the hotel room. And hair dryer was not powerful enough, so it took some time to get the hair done (it looks also pretty old and used much, so needs an update)

Nice hotel room, with good facilities, in a good location with many stores and restaurants closeby. The staff is friendly and helpful and the views from the room quite lovely. The bathroom is also well equipped. We enjoyed the sun on the balcony. We also loved the view from the rooftop of the sister hotel (Pestana Casino park), where we had access to the pool. We didn't swim, as it was 20 degrees, but the view was lovely, especially before sunset.

They are stingy with the toilet paper and the trash bags, which seems strange for a 4 star hotel. Just use trash bags for the bins! Also I saw a few ants in the kitchen area. Parking is neither free nor guaranteed so we had to park at the casino for 9 euros per day, but unfortunately I don't think free parking is common in central Funchal.

Loved the style of the room, it was nicely decorated and was very comfortable. The swimming pool was lovely, and having access to more pools in the bigger Pestana hotel was great! Staff were very friendly and helpful. Great location in walking distance to central Funchal, restaurants and bars. Quiet at night though which was lovely.

Not much, just a couple of the chairs in the room need fixing. Having a small kettle in the room would be very helpful.

Excellent stay with outstanding service. Thanks to Iolanda to make our stay special. We have got a very nice room with the view, just next to the pool. Location od the hotel is just perfect - In the middle of everything. Breakfast with the ocean view - outstanding. I miss this mornings. Definitely I would go back again. Thanks again!

Honestly, there is noting to complain.

Breakfast was amazing and long working hours, but watch out for "the hungry seagull". Staff is friendly and helpful and a good location for the hotel with reasonable priced parking. Surprisingly are all the 5* hotels facilities included.

We sadly had the room right next to the reception/entrance so we could hear everything there were said in the hallway and doors smacking. Could have been solved by a soundproof door. Outdoor pools are cold, and a shame the rooftop pool closes early.