After a strenuous travel in France I needed to rest and recover. This was the ticket! We arrived and they brought us a glass of sparkling wine while checking in and had a bottle on ice on our balcony. The balcony looked out to the waves crashing on the rocks and a stunning view! Leaving the sliding door open at night was divine. Beds comfy. Hot tub perfect temp! Easy parking. Big room with big bathroom! TV stations with many in English (with Portugués subs). The staff may be my fav in recent memory. Front desk was helpful with suggestions and so nice. I mean they could win a hospitality award!

The breakfast was included and the views from the restaurant magnificent. They had brewed coffee - a treat in Europe! However, the food was avg. It did not change from day to day. Nothing bad, but very avg. The hotel is in a small town and is an hour from Funchal. Some people may not like that. Others may love it! Funchal Forest not far. The natural pools they show are lukewarm. I didn’t enjoy them. Others I saw only stayed in them a short time. My friend said the saltwater irritated his eccema but not blaming them. It’s supposed to be good for your skin and bones. I doubt it. It hurt his skin. Too cold to help bones.

A very nice seaside hotel literally just a step away from natural pools. I travel a lot, but this place certaintly exceeded my expectations... First of all, the hotel is located in the most beautiful part of Porto Moniz. The view of the pools and ocean were amazing. The balcony was a perfect spot to relax and enjoy the view. The staff were professional and super friendly, they take care about all details and guest needs. The room was clean, and cleaned daily, very nicely decorated and spacious. The bed was big and comfy. Breakfast was really good. The receptionists are always pleased to help you with smile and are very kind. I truly recommend the Hotel.

There is the welcome drink on arriving, it was a glass of wine. I don’t drink alcohol at all so I asked for coffee instead. And it was surprised when I was asked to pay for this. It is ok for me to pay, but don’t call this one welcomed drink.

I liked the location. It was next to the natural pools and you get free access once a day. They had a lot of vouchers and free options to do so that was amazing. The room was always super clean. The staff were helpful and friendly. They help you with renting a car and your drive back to the airport. The view was amazing from the room. The breakfast was good. We stayed there a whole week. The island is small enough to stay at one place. You can explore the island by renting a car.

The only thing we didn’t like was that there is no air conditioning in the room. It felt warm in the room so we always had our balcony doors open. We even slept like that, which was kind of scary to do. If the doors are closed you hear a nice calm sound of the sea in the background. With the doors open it was way too loud. But we felt like we didn’t have another option.

perfect lolcation, room with ocean view is the best! welcoming staff and tasty breakfast. and free entry to natural pools. i like everyone and hope to come back

Staff was very friendly and helpful, attention to details - every day chocolate was provided, welcome drink and when we checked out we got also small present, good choices of food during the breakfast, rooms are really in front of the ocean, free tickets to natural swimming pools, sauna and jacuzzi were perfect!

Location is advantage and disadvantage. From one side it’s a unique place, from another side Porto Moniz is really small village, you can discover everything within 1 hour, not good choice of restaurants around the hotel.

It's just an incredible place! I will be honest, the hotel looks very simple, but as soon as we entered our room we were enamoured and enchanted! We had a balcony overlooking the ocean which was incredibly close, we had the opportunity to not only watch the raging waves but also listen to the sound of the ocean all night long! We purposely left the balcony open at night, if you close it the konata would be quiet. The konata is great! The bed is incredibly large and comfortable, we were greeted with a welcome bottle of sparkling wine which was very nice. The room had a nice bathroom with everything we needed. The water pressure in the shower was good. The breakfast, not a big buffet, had everything we needed. I had boiled eggs at my request and the staff were polite. On my birthday they brought me a cake with a candle. The view from the restaurant was also unforgettable on the ocean.

I will be frank, the uniforms worn by the receptionists look incredibly cheap and poor quality, which affects the first impression of the hotel. The girls themselves are very nice, friendly and attentive! Change their uniforms please! Also the welcome drink was tasteless, I didn't even understand what I was drinking, either tea in a glass under champagne or some juice and dried fruit floated in it, which also causes not the best impression. A normal glass of sparkling wine would have made a better impression.

Excellent view overlooking the Lido & the open sea. The rooms are large and quite comfortable. Breakfast was buffet style with freshly squeezed orange juice. The staff were always helpful. It was my birthday while we were there and was presented with a cake at breakfast. The staff saved it for the evening. A really nice gesture

The sliding door to the balcony didn't lock properly, it was a little tired. The roof top terrace could do with a makeover. Major building work nearby at time of our stay.

The breakfast was perfect. It really was. Obviously the view couldn’t be better from our room. We had prescheduled this trip and stayed in Santana for a short time. That Santana hotel was a mistake. My wife and I are setting up another trip to Aqua Nature very shortly. We got spoiled staying in Aqua Nature. Thanks again

Seriously? My wife and I talked about that. And we truly couldn’t come up with anything we didn’t like. I wouldn’t change a thing about your hotel if I were you.

Wonderful to listen to the waves crashing on the rocks

Somewhat dated The breakfast was very mediocre

Our room (202) had an absolutely stunning position looking out over the bathing pools to the sea. The room is right next to the breakfast area, which might be a bit of a problem if you were sitting out on your balcony, but in November we had all the doors closed and didn't hear a thing. It was great to be able to leave our luggage at reception, as we arrived before the room was ready, and when we checked in we were given a welcome drink. Also when we left, we were given a complimentary pot of local jam.

Only a minor point - parking is a bit of an issue, but we found out after checking in that the hotel has an agreement for free parking at the Parkplatz signposted for the natural pools, only a 5 minute walk away. It's up a very short steep hill.