This boutique hotel is a gorgeous mannor. The floors, the colours, the sitting room especially are lovely. We had a junior suite with a balcony and view over the ocean and the garden, large and comfortable. Breakfast is excellent, with many warm options, as well as sweet pastries. One day there are fried eggs, the following scrambled, the next hard boiled, so it varies all the time. The personnel was lovely! Very eager to help at all times. We travelled with a small dog, and we were not charged extra. If everyone parks properly, five cars fit in the parking lot. The views are stunning!

As much as I loved the hotel, I doubt I would stay there again because of the hardships to reach it. From Ponta do Sol, our GPS took us through shortcuts, which were a nightmare: narrow steep 2-way streets, where often one has to back up or move to the side so another car passes. Three days later, I tried the main road, which was better, but still has many curves and cars parked everywhere. It is exhausting! I wonder why I didn't see this on the comments. There is nothing around the hotel, so one has to drive to go eat somewhere. The neighbourhood itself is not that nice either.

Villa Alta was an immersive experience perfect for our adventure to Madeira. The building was beautiful and the layout contributed to a sense of comradery with staff and other guests. The garden was great and we made friends with the cats that live outside.

To warn other American travelers who aren't used to driving on steep or narrow streets- come up to the hotel from the west side of the valley instead of the east! The slopes are a bit easier to manage, especially in an unfamiliar manual rental car. Parking is also easier on the street that dead-ends into the hotel.

A wonderful place for a relax. Architecture, interior, design details. Staff - 5/5 points. And 3 cutest cats - personal 5 points, with them i had feeling so I was home ❤️

The location is unfortunate if you don't have a car. The breakfast is pretty poor. Wi-Fi is only in the hall, but it wasn't a problem for us, since we mostly used 5G. The TV has a smart function, but without the Internet it loses the point of being in the room. The pool is not heated, the jacuzzi didn't work when we lived there. I recommend closing the windows in the evening, since cockroaches can fly in.

The villa was absolutely amazing. Me and my sister felt like staying at home. The rooms were cosy and cleans, the living/dining room is beautifully decorated with calm music playing in the background, cats staying around which creates a charming atmosphere at home. Food at the restaurant was delicious, options for breakfast would serve the fussiest eater. Pool areas was never overcrowded, with a lovely views to the village. Staff is very helpful and friendly, always available around to help.

The location of the villa is at the top of the mountain so it really requires good driving skills to get there. It took a couple of days to get used to the roads of the island all together.

The house is a coquettish one, beautifully decorated. Our room was clean and the lady from the housekeeping came every day to arrange the room. The view was very beautiful, directly towards the ocean. The breakfast was excellent, with many options, especially in terms of dessert PS: The cat from the picture is Garfield, which will welcome you immediately, so you can pet him 🫠

When we made the check-in our room smelled of chlorine, probably from the cleaning products used

Extremely quiet. Gorgeous property. Common rooms were very luxurious and beautifully furnished. 😍 BEST farm to table buffet breakfast with tons of choices. Room was simple but well equipped. Tea kettle and very small fridge on tabletop. Huge bathroom. Honor bar in common rooms. Pour your own and sign a log. Beautifully presented.

Very hard to get to property. You need a GPS. Winding, mountainous roads. Small car park area. I preferred parking on road with other locals. Easier.

We loved the place, beautiful location to wake up to. Our balcony was looking at the town below and the ocean in the background, very calming scenery. Definitely worth getting a car to get to the hotel and to travel around Madeira in general. The staff were extremely lovely and our favourite members were Pedrito and his brother (the cats that live there). It is the perfect place to disconnect and be in a very quite area after a good day of hiking. Definitely recommend villa alto, we had a beautiful stay.

Very comfortable room with double bed, balcony and fabulous view Outdoor seating, gardens and pool lovely ambience. Breakfast superb, chef very good for limited pre-ordered evening meals up to 3 courses Graziella is a very special and helpful employee with nothing too much trouble for her to help out with. Thank you Graziella 😊 Lounges and living areas with honesty bars are very pleasant to be in. Ponta do Sol is about 10 mins by cab down very steep valley to pebble beach area. There are also buses but not many daily. A few restaurants, excellent pharmacie, small supermarket and petrol station

Cars or taxis are a necessity. You dont see people walking about or pedal bikes, its way too steep right from the hotel gate. Taxis aprox 10 Euros to town and are plentiful. Dogs bark continuously, 24/7. The smaller ones are ear piercing and set of the others which echo in the valley. I often had to shut the balcony doors to be able to read. If you like cats then they are all lovely. I suffer from allergies and there are quite a few of them on lounge furniture and outdoor wicker chairs.

Beautiful view, breakfast was awesome and… THE CATS!! The villa had a lot of charm. The place is on a hill top. When you follow the signs from the village, as is recommended by the hotel, it’s easy to find and the roads are not as steep compared to those suggested by Google Maps.

The bathroom was a little outdated and (just as a warning) the location is further away from the village than we thought when we looked at the map. You’ll need a car.

Great boutique hotel in the hills with marvellous views and amenities. It felt like a small country house hotel, but more affordable. Dinner and breakfast was very good. Lounge areas delightful and full of games and books.

We booked a superior double and I was very disappointed to get a room that overlooked the road at the back of the hotel and had no view. Our young adult children had a standard twin room which was far nicer and had a lovely view. Not sure the grading of the rooms is very fair. I would have complained but there was never anyone on reception and I think the hotel was fully booked.